Behavioral Health Associate Jobs in Romeoville, IL

36 hours/week. Mondays, Tuesdays and Thursdays 8:30am to 5:30pm and Wednesdays 8:30am to 7:30pm. This position works in a behavioral health outpatient setting; will require cross training for the PHP IOP program at South Suburban Hospital as well as the Oak Lawn Behavioral Health Clinic.

Pay Range:

Job Description Summary:

To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding,registrationand billing. Maximize revenues by collecting payment at time of service and enteringaccurateand up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system.Assistsclinical staff inmaintainingaccuratemedical records.

We'reLooking For:

• High school diploma or equivalent.

• One to two years related customer service experience

• Experience handling difficultcaller/customers/patients.
• Healthcare PSR/admin experience preferred.

WhatYou'llDo:

Scheduling: 36 hours/week: Mondays, Tuesdays and Thursdays 8:30am to 5:30pm and Wednesdays 8:30am to 7:30pm.

As aPatient Service Representative (PSR),you'llplay a vital role in the care team - supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.

As a key member of the ambulatory care team, you will:

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.

• Billing Services: Ensures entry at time of service of billing information on the patient and payer andaccuratefollow-up on missing information.

• Medical Record Services: Upholds standards of the practice and of the medical group foraccurateandtimelymedical records.

About This Location:

Evergreen Park, IL - 9730 S Western Ave. This position works in a behavioral health outpatient setting; will require cross training for the PHP IOP program at South Suburban Hospital as well as the Oak Lawn Behavioral Health Clinic.

Your feedback matters.Everyteammate'svoice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions:

• Ability to function in a high volume, multiple-task environment,and inacrowdedor closely sharedworkspace.

• Exposure to ill patients.

• Ability to work under stressful conditions with demanding customers.

• Mustlift upto 35 pounds without help.For patient lifts of over 35 pounds, or when patient is unable toassistwith the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
  

Ready to Take the Next Step:

Apply Now!

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.