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Analyze caller behavior data from IVR applications using SQL and Microsoft Excel * Design and develop custom Tableau reports to visualize caller behavior data, identify trends and areas for ...
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Richardson, TX · On-site
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Quick apply
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Dallas, TX · On-site
Generating reports from single or multiple systems. Troubleshooting the reporting database ... Data Analyst Requirements: Bachelor's degree from an accredited university or college in computer ...
Data Analyst
Dallas, TX · On-site
Generating reports from single or multiple systems. Troubleshooting the reporting database ... Data Analyst Requirements: Bachelor's degree from an accredited university or college in computer ...
Quick apply
Data Analyst
Dallas, TX · On-site
Generating reports from single or multiple systems. Troubleshooting the reporting database ... Data Analyst Requirements: Bachelor's degree from an accredited university or college in computer ...
Data Analyst
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Generating reports from single or multiple systems. Troubleshooting the reporting database ... Data Analyst Requirements: Bachelor's degree from an accredited university or college in computer ...
Quick apply
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Data Analyst
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Dallas, TX · On-site
Generating reports from single or multiple systems. Troubleshooting the reporting database ... Data Analyst Requirements: Bachelor's degree from an accredited university or college in computer ...
Quick apply
Data Analyst
Dallas, TX · On-site
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Data Analyst
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Quick apply
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Dallas, TX · On-site
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Behavioral Data Analyst From Home information
What is the difference between Behavioral Data Analyst From Home vs Data Scientist From Home?
| Aspect | Behavioral Data Analyst From Home | Data Scientist From Home |
|---|---|---|
| Required Credentials | Bachelor's in Psychology, Statistics, or related field; experience with data analysis tools | Bachelor's or Master's in Computer Science, Statistics, or related; programming skills required |
| Work Environment | Remote, primarily analyzing behavioral data, reports, and insights | Remote, developing models, algorithms, and handling large datasets |
| Industry Usage | Market research, healthcare, tech companies focusing on user behavior | Tech, finance, healthcare, and research sectors with advanced data needs |
| Common Search & Comparison | Yes | Yes |
Behavioral Data Analysts From Home focus on interpreting behavioral data to inform decisions, often requiring skills in statistics and psychology. Data Scientists From Home develop complex models and algorithms, requiring programming expertise. Both roles are remote and industry-relevant, but Data Scientists typically handle more technical and large-scale data projects.
What does a behavioral data analyst from home do?
A behavioral data analyst from home collects, analyzes, and interprets data related to human behaviors and patterns using statistical tools and software. They identify trends, generate reports, and provide insights to help organizations improve products, services, or marketing strategies, often working remotely with skills in data analysis, programming, and communication. The role typically requires proficiency in tools like SQL, Python, or R and may involve collaborating with cross-functional teams online.
What are the most commonly searched types of Behavioral Data Analyst jobs in Texas?
The most popular types of Behavioral Data Analyst jobs in Texas are:
What are popular job titles related to Behavioral Data Analyst From Home jobs in Texas?
For Behavioral Data Analyst From Home jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Behavioral Data Analyst From Home jobs in Texas look for?
The top searched job categories for Behavioral Data Analyst From Home jobs in Texas are:
What cities in Texas are hiring for Behavioral Data Analyst From Home jobs?
Cities in Texas with the most Behavioral Data Analyst From Home job openings:
Data Analyst - REMOTE
Austin, TX • On-site, Remote
PTP •
IT Services • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 22 days ago
Job description
Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Data Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
Requirements
Desired Experience
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Data Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Analyze caller behavior data from IVR applications using SQL and Microsoft Excel
- Design and develop custom Tableau reports to visualize caller behavior data, identify trends and areas for improvement
- Collaborate with internal and external stakeholders to identify opportunities for improving the IVR experience based on analysis findings
- Develop and maintain a deep understanding of IVR application functionality and user flows
- Provide data-driven insights and recommendations to inform design decisions and improve overall caller experience
Requirements
- Bachelor's degree in Information Systems, Computer Science, Statistics, or related field
- 2+ years of experience in data analysis, preferably in an IVR or contact center environment
- Experience with Tableau or other business intelligence tools is highly desirable
- Proficiency in Microsoft Excel and SQL
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
Desired Experience
- Familiarity with IVR platforms and technologies (e.g., Genesys, Avaya, Nuance)
- Knowledge of user experience (UX) design principles and human-computer interaction
About PTP
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2004