Required:
Proficient in SQL for complex exploratory analysis and foundational Extract, Transform, and Load (ETL) work to support dashboards, reports, and analytic deliverables.
Working knowledge of Tableau for building standard visualizations and dashboards.
Knowledge of version control tools (e.g., Git, GitHub) and collaborative development workflows. Implement and maintain version control, peer review (pull request), and continuous integration practices for analytic codebases.
Ability to conduct analyses to identify trends, patterns, and opportunities across organizational data.
Ability to translate business questions into structured requirements and actionable insights.
Ability to apply descriptive statistics and basic trend analysis to support operational decision-making.
Knowledge of general operations and performance drivers in a complex, data driven organization.
Ability to use Jira or Atlassian tools for task tracking and coordination within analytics projects.
Ability to communicate findings effectively to business partners with varying technical backgrounds.
Ability to work on multiple assignments simultaneously, prioritize tasks and know when to escalate issues.
Ability to work under challenging deadlines.
Knowledge of Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys or other member satisfaction measurement tools.
Ability to assess member touchpoints, satisfaction metrics, and operational KPIs.