Behavioral Coder Jobs in Cleveland, OH (NOW HIRING)

Your story.  Our mission.  A perfect match. 

Your story.  Our mission.  A perfect match.   You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future.  

Crisis doesn’t wait – neither do we. For over 160 years, OhioGuidestone has stood strong in our commitment to meet the evolving needs of Ohio’s communities. Now, as the state expands access to Mobile Response and Stabilization Services (MRSS), we’re proud to be on the frontlines of this next chapter in behavioral health.

MRSS is a fast, flexible, and compassionate approach to crisis care — and we’re building dedicated teams in multiple counties across Ohio. If you’re ready to bring calm to crisis, connect families with vital resources, and be part of a movement that meets people where they are, we want to meet you.

If you are a Qualified Behavioral Health Specialist bring your story to our mission for a perfect match. There’s a place for you on the team. Apply today!

Pay: $23.00-25.00 an hour Depending on experience, license, knowledge and education.
Shifts Schedule: 12pm to 8pm FT or PT

Benefits include:

• Clear career ladder for development path in various roles
• Competitive medical benefits including options for employee, family or employee + children!
• Free CEU trainings
• 10 paid holidays; three are exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards
• UKG Wallet: Get paid after your shift!

Essential Functions:

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Respond within established timelines to MRSS dispatch calls and provide in-person or telehealth support.
• Manage mental health emergencies in a culturally responsive manner to support clients in a framework and manner that acknowledges their unique and intersecting personal and cultural identities.
• Collaborate with clinical staff to assess crisis situations, identify strengths and needs, and participate in crisis de-escalation.
• Support the development and implementation of individualized short-term stabilization plans in partnership with the youth, family, and clinical team.
• Inform licensed behavioral health staff of new or increased risks and changes in young people’s presentations during the MRSS episode of care
• Assist families in identifying natural supports and navigating access to community-based behavioral health services and resources.
• Provide psychoeducation, behavioral coaching, and skill-building interventions to youth and caregivers.
• Participate in regular follow-up and stabilization support for up to 30 days post-crisis.
• Maintain timely and accurate documentation of service delivery in compliance with Medicaid and OhioMHAS regulations.
• Comply with workflows and data collection requirements for MRSS and Crisis services
• Engage in required training and supervision to maintain fidelity to MRSS service model and agency standards.
• Meet with Supervisor for weekly supervision.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.

Education/Experience:

• Associate’s degree or minimum of three years of experience in behavioral health setting woking with youth and families.
• Bachelor’s degree in a related field preferred.
• Must meet qualifications for a Qualified Behavioral Health Specialist (QBHS) per Ohio Administrative Code.
• Experience working in youth-serving systems (e.g. behavioral health, child welfare, juvenile justice, etc.)
• Relevant experience or course of study in behavioral healthcare helpful.

Qualifications:

• Mission driven; strong desire to make an impact
• Ability to maintain composure and professionalism in crisis environments.
• Cultural competence and trauma-informed care knowledge
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
• Ability to customarily and regularly exercise discretion and good professional judgment
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
• Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test

At OhioGuidestone, we demonstrate positive leadership, promote a team-based work environment and a culture of belonging.  

We also care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.