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Behavioral Change Management Jobs in Reno, NV (NOW HIRING)

Walmart

Senior Manager, Operations Improvement

Reno, NV · On-site

$90K - $180K/yr

Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs; partnering with cross-functional teams to develop the ...

Varsity Tutors

Management Tutor

Reno, NV · Remote

$18 - $40/hr

Deep knowledge of management theories, organizational behavior, strategic planning, leadership styles, human resource management, organizational structure, decision-making processes, and change ...

chromalloy

Senior EHS Manager

Carson City, NV · On-site

$81K - $110K/yr

... waste management, and regulatory reporting. * Ability to influence leaders and employees at all levels while driving accountability and behavioral change. * Strong analytical, communication ...

New

chromalloy

Senior EHS Manager

Carson City, NV

$81K - $110K/yr

... waste management, and regulatory reporting. * Ability to influence leaders and employees at all levels while driving accountability and behavioral change. * Strong analytical, communication ...

New

Jushi Holdings Inc.

Human Resources Manager

Reno, NV · On-site

$70 - $90/hr

... change management, and driving employee engagement. The successful candidate will lead complex ... behaviors. * Serve as a liaison between field operations and corporate HR to ensure clear ...

New

chromalloy

Senior EHS Manager

Carson City, NV

$81K - $110K/yr

... waste management, and regulatory reporting. * Ability to influence leaders and employees at all levels while driving accountability and behavioral change. * Strong analytical, communication ...

New

chromalloy

Senior EHS Manager

Carson City, NV

$81K - $110K/yr

... waste management, and regulatory reporting. * Ability to influence leaders and employees at all levels while driving accountability and behavioral change. * Strong analytical, communication ...

New

chromalloy

Senior EHS Manager

Carson City, NV · On-site

$81K - $110K/yr

... waste management, and regulatory reporting. * Ability to influence leaders and employees at all levels while driving accountability and behavioral change. * Strong analytical, communication ...

New

chromalloy

Senior EHS Manager

Carson City, NV · On-site

$81K - $110K/yr

... waste management, and regulatory reporting. * Ability to influence leaders and employees at all levels while driving accountability and behavioral change. * Strong analytical, communication ...

New

chromalloy

Senior EHS Manager

Carson City, NV

$81K - $110K/yr

... waste management, and regulatory reporting. * Ability to influence leaders and employees at all levels while driving accountability and behavioral change. * Strong analytical, communication ...

New

Elevance Health

Nurse Disease Management I

Carson City, NV · On-site

$70K - $110K/yr

Uses motivational interviewing to facilitate health behavior change. * Monitors and evaluates ... Prior case management experience preferred. For candidates working in person or virtually in the ...

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Behavioral Change Management information

See Reno, NV salary details

$11

$72

$120

How much do behavioral change management jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for behavioral change management in Reno, NV is $72.63, according to ZipRecruiter salary data. Most workers in this role earn between $55.87 and $86.54 per hour, depending on experience, location, and employer.

What is the difference between Behavioral Change Management vs Change Management Specialist?

AspectBehavioral Change ManagementChange Management Specialist
Primary FocusDriving individual and organizational behavioral changeImplementing change processes and strategies
Required CredentialsCertifications in change management, psychology, or organizational developmentCertifications in change management frameworks (e.g., Prosci, ACMP)
Work EnvironmentConsulting, HR departments, organizational development teamsProject teams, consulting firms, corporate change initiatives

Behavioral Change Management focuses on understanding and influencing individual behaviors to ensure successful change adoption, often requiring psychological insights. Change Management Specialists primarily plan and execute change strategies within organizations. While both roles collaborate, Behavioral Change Management emphasizes behavioral psychology, whereas Change Management Specialists focus on process implementation.

Is there a demand for behavioral change management?

Behavioral change management professionals are in increasing demand across industries such as healthcare, technology, and corporate sectors, as organizations focus on improving employee engagement and adapting to change. Skills in communication, leadership, and change management methodologies like ADKAR or Kotter are highly valued, and certifications can enhance job prospects in this field.

What are popular job titles related to Behavioral Change Management jobs in Reno, NV?

For Behavioral Change Management jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Behavioral Change Management jobs in Reno, NV look for?

The top searched job categories for Behavioral Change Management jobs in Reno, NV are:

What cities near Reno, NV are hiring for Behavioral Change Management jobs?

Cities near Reno, NV with the most Behavioral Change Management job openings:

Behavioral Change Management jobs near you
Infographic showing various Behavioral Change Management job openings in Reno, NV as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $151,067 per year, or $72.6 per hour.

Program Manager, AI Transformation & Continuous Improvement, Vendor Operations

Microsoft

Reno, NV • On-site

$94K - $126K/yr

Full-time

Posted 8 days ago

Key responsibilities

  • Own the strategy, roadmap, prioritization, implementation governance, adoption, benefits realization, and continuous improvement of AI-driven operational capabilities.

  • Lead the adoption of AI-first and agentic operating models across Vendor Operations and identify opportunities to automate manual processes and improve decision-making through AI-enabled workflows.

  • Establish and scale continuous improvement practices, build repeatable improvement frameworks, and facilitate cross-functional initiatives to drive measurable business impact.

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

80th of 247 rated software companies

Job description

Overview
Organization Summary
At Global Vendor Delivery & Solutions (GVDS), we are transforming how Microsoft delivers business operations at scale. As part of MBO (Microsoft Business Operations), GVDS combines operational excellence, AI-powered innovation, and strategic partnerships to create secure, scalable, and high-performing services across a global vendor ecosystem.
As Microsoft evolves toward a Frontier Firm model, AI, automation, and agentic systems are reshaping how work gets done. GVDS plays a critical role in enabling that transformation by helping operations become more intelligent, adaptive, and outcome-focused. We are looking for leaders who can challenge legacy approaches, accelerate adoption of AI-first ways of working, and build sustainable systems that continuously improve customer and business outcomes.
Role Summary
The AI Transformation & Continuous Improvement Lead is responsible for embedding a culture of continuous improvement across Vendor Operations while accelerating the adoption of AI-enabled operating models. This role serves as a strategic bridge between operations, engineering, service design, and vendor partners to identify opportunities for transformation, eliminate inefficiencies, and drive measurable business outcomes.
Success in this role requires equal parts transformational leadership, operational excellence, and change management. The ideal candidate will build scalable improvement systems, champion AI-driven innovation, and advance Vendor Operations toward a Frontier Firm model that delivers greater quality, productivity, customer satisfaction, and business value.
This is not a traditional Continuous Improvement role focused solely on Lean methodologies. It is a transformation leadership role responsible for helping redefine how operations are designed, executed, measured, and continuously optimized in an AI-first world.
Responsibilities
Capability Portfolio Ownership & Feature Management
  • Own the strategy, roadmap, prioritization, business cases, implementation governance, adoption, benefits realization, and continuous improvement of a portfolio of artificial intelligence-driven operational capabilities.

  • Maintain accountability beyond deployment to ensure capabilities continue to evolve and deliver measurable business outcomes.

AI Transformation & Frontier Firm Enablement
  • Lead the adoption of AI-first and agentic operating models across Vendor Operations.

  • Identify opportunities to automate manual processes and improve decision-making through AI-enabled workflows.

  • Partner with engineering, service design, and operations teams to scale AI and automation capabilities.

  • Drive operational readiness for Microsoft's Frontier Firm vision.

Continuous Improvement System Deployment
  • Establish and scale continuous improvement practices across Vendor Operations using Plan-Do-Check-Act (PDCA), Lean, or other structured problem-solving methodologies.

  • Build repeatable improvement frameworks that create sustainable operational gains.

  • Facilitate cross-functional improvement initiatives that drive measurable business impact.

  • Ensure improvements are standardized and institutionalized through governance and operational rhythms.

Operational Excellence & Performance Management
  • Define and track metrics that reflect customer value, operational efficiency, quality, productivity, and adoption of AI-enabled capabilities.

  • Develop performance insights that enable leaders to prioritize investments and improvement opportunities.

  • Create visibility into operational health and transformation progress through data-driven reporting.

Change Management & Organizational Adoption
  • Lead adoption strategies for new capabilities, operating models, tools, and ways of working, using stakeholder feedback and performance data to guide ongoing capability improvements.

  • Partner with stakeholders to remove barriers and accelerate behavioral change.

  • Ensure improvements transition from pilots to sustainable business practices.

  • Build organizational capability for continuous learning and improvement.

Cross-Functional Leadership & Influence
  • Serve as a trusted advisor to Vendor Operations leaders on transformation priorities and continuous improvement strategy.

  • Align stakeholders across Vendor Operations, Engineering, Service Design, and broader MBO initiatives.

  • Foster knowledge sharing and reuse of best practices across the vendor ecosystem.

  • Drive organizational alignment around operational excellence and business outcomes.

Qualifications
Required Qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Preferred Qualifications
  • 6+ years of experience leading operational transformation, continuous improvement, or business process optimization initiatives in complex global organizations.

  • Demonstrated success driving measurable improvements in quality, productivity, customer experience, or operational efficiency.

  • Strong data-driven decision-making skills with experience defining and managing operational performance metrics.

  • Proven ability to influence organizational boundaries and lead without direct authority. Strong executive communication, stakeholder management, and leadership skills.

  • Experience owning a portfolio of operational capabilities or features, including strategy, roadmap planning, prioritization, business case development, implementation governance, adoption, and benefits realization.

  • Experience deploying AI, automation, or agentic solutions within operational environments.

  • Experience implementing structured improvement methodologies such as Lean, PDCA, Kaizen, or related frameworks.

  • Knowledge of vendor operations, outsourcing models, or large-scale service delivery organizations.

  • Experience partnering with engineering, product, or service design teams on transformation initiatives.

  • Familiarity with Responsible AI principles and AI governance considerations.

  • Certification or experience in Lean Six Sigma or comparable continuous improvement disciplines.

Success Measures
Success in this role will be measured by:
  • Adoption and scalability of continuous improvement practices across Vendor Operations.

  • Increased AI-enabled automation and reduction of manual effort.

  • Improvements in customer satisfaction, quality, productivity, and operational efficiency.

  • Demonstrated business impact from transformation initiatives.

  • Increased organizational capability and adoption of AI-first ways of working.

  • Establishment of sustainable operational excellence and governance practices.

  • Contribution toward the evolution of Vendor Operations into a Frontier Firm operating model.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

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Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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