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Job Title: Assistant Manager

Job Department: Golden Bee

Job Pay Range: $60,000.00 – 65,000 / Annual salary

Job Summary:

As a Restaurant Assistant Manager, you will be responsible for helping lead front-of-house operations, uphold luxury service standards, and support the general manager to deliver a high-end culinary guest experience. You will mentor staff, manage guest relations, and ensure seamless communication between the dining room and the kitchen. Learn more about The Broadmoor here.

Essential Duties and Responsibilities include following. Other duties may be assigned:

• Direct daily operational procedures for opening and closing duties, manage table rotations, and lead the team during peak service hours.
• Greet guests, monitor satisfaction, and handle special requests or complaints with grace and professionalism.
• Manage, train, coach, and support restaurant staff through daily line-ups, on-going training; maintain team morale and effective communication regarding policies and progressive discipline when necessary.; also upkeep rigorous fine dining standards.
• Assist with shift schedule team members to ensure correct staffing for service, also reservation systems, inventory counts and control, and ordering supplies.
• Assist with interviewing and training new recruits.
• Maintain comprehensive knowledge of food products and preparation, trends, wine, and beverages while abiding and enforcing Colorado liquor laws.
• Assist with restaurant finances including budgeting and growth of revenue streams.
• Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
• Maintain a willingness to learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Execute additional duties and responsibilities as required.

Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Previous experience of one to three years in hospitality and restaurant administration is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
• Ability to directly supervise front of house and back of house team members.
• Ability to utilize Microsoft Office tools for documentation and email communication.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
• Ability to lift, pull, or push up to 50 lbs. with assistance and proper safety practices.
• Flexible schedule, including weekends and holidays, as required by the calendar of events.

*Reasonable accommodation will be provided for individuals with disabilities.

*Not sure you meet every qualification? We still encourage you to apply. At The Broadmoor, we value exceptional candidates who bring a genuine willingness to learn, grow, and help us deliver Five-Star service.

Why Choose The Broadmoor?

Join the team at the world’s longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.

• Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts. Please click here for a comprehensive list of benefits.
• Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.

Application Notes

• Your application will not be penalized for redacting or removing any age-identifying information (such as your age, date of birth, or dates of school attendance/graduation).
• This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early, as this position may close sooner if filled. If necessary, this posting will remain open until it is filled.