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Bdc Jobs in Delaware (NOW HIRING)

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following ...

Union Park Automotive Group

Automotive BDC

Wilmington, DE

$14.50 - $19.50/hr

We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following ...

PRICE AUTOMOTIVE GROUP

SALES BDC AGENT

Dover, DE

CUSTOMER SERVICE/BDC AGENT The Price Automotive Group has been family owned and operated for over 40 years. If you are looking for a company that you can build a future with, we are a long-standing ...

PRICE AUTOMOTIVE GROUP

SALES BDC AGENT

Dover, DE

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

All JobsBdc JobsBdc Jobs in Delaware

Bdc information

See Delaware salary details

$19K

$69.3K

$115.6K

How much do bdc jobs pay per year?

As of Jul 30, 2026, the average yearly pay for bdc in Delaware is $69,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,600.00 per year, depending on experience, location, and employer.

What does the BDC do?

A Business Development Center (BDC) representative manages incoming customer calls, schedules appointments, and follows up on leads to generate sales for a dealership or business. They often use customer relationship management (CRM) tools and require strong communication skills to support sales teams and improve customer service.

What are BDCs?

BDCs, or Business Development Centers, are specialized departments within companies—often automotive dealerships—that handle inbound and outbound customer communications. Their main role is to manage leads, schedule appointments, and follow up with customers to improve sales and service efficiency. BDC teams use phone calls, emails, and sometimes live chat to nurture customer relationships and ensure a smooth sales process. Effective BDCs are crucial for maximizing dealership profitability and customer satisfaction.

What are some common challenges faced by a BDC (Business Development Center) Representative, and how can they be overcome?

A BDC Representative often faces challenges such as managing a high volume of inbound and outbound customer inquiries, meeting sales or appointment-setting targets, and maintaining accurate records in CRM systems. Success in this role requires strong organizational skills, persistence, and the ability to communicate effectively with both customers and dealership staff. Overcoming these challenges involves utilizing time management strategies, staying up-to-date with product knowledge, and regularly collaborating with sales and service teams to ensure smooth customer transitions.

What are the key skills and qualifications needed to thrive as a Business Development Coordinator (BDC), and why are they important?

To thrive as a Business Development Coordinator, you need strong sales acumen, organizational skills, and a background in business or marketing, often supported by a bachelor’s degree. Familiarity with CRM software, lead generation tools, and proficiency in Microsoft Office are typically required. Outstanding communication, relationship-building, and problem-solving abilities set top candidates apart. These skills are crucial for effectively driving business growth, managing client relationships, and ensuring seamless sales operations.

What is a BDC job?

A BDC (Business Development Center) job typically involves managing customer inquiries, scheduling appointments, and generating leads for a dealership or sales team. It requires strong communication skills, familiarity with CRM tools, and the ability to coordinate between customers and sales staff. BDC representatives play a key role in customer retention and sales support.

What is BDCs reputation as an employer?

Business Development Centers (BDCs) are often viewed as entry-level workplaces that provide training in sales, customer service, and administrative skills. Their reputation as employers varies by company, but they are generally considered to offer opportunities for skill development and experience in a fast-paced environment.

How does BDC get paid?

A Business Development Center (BDC) representative typically earns compensation through a combination of salary and commissions based on lead generation, appointment setting, or sales performance. Compensation structures vary by dealership or company and may include bonuses for meeting specific targets, with some roles also offering incentives for customer retention or sales volume.

What is the difference between Bdc vs Customer Service Representative?

AspectBdcCustomer Service Representative
Required CredentialsHigh school diploma, some roles may require sales or automotive certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentDealerships, automotive sales centers, call centersRetail stores, call centers, service centers
Employer & Industry UsagePrimarily automotive dealerships and sales industriesVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding sales and lead management roles in automotive salesCustomer interaction and support roles across industries

While both Bdc and Customer Service Representative roles involve customer interaction, Bdc positions focus on lead generation and sales support within automotive dealerships, often requiring knowledge of automotive products. Customer Service Representatives handle general customer inquiries across various industries, emphasizing support and problem-solving skills. The roles overlap in communication skills but differ in industry focus and job responsibilities.

What are the most commonly searched types of Bdc jobs in Delaware? The most popular types of Bdc jobs in Delaware are:
What cities in Delaware are hiring for Bdc jobs? Cities in Delaware with the most Bdc job openings:
Bdc jobs near you
Infographic showing various Bdc job openings in Delaware as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,253 per year, or $33.3 per hour.

Automotive BDC

Union Park Automotive Group

Wilmington, DE • On-site

$14.50 - $19.50/hr

Full-time

Re-posted 2 days ago

Job description

Job Summary:
We are seeking a highly motivated and organized individual to join our team as an Automotive BDC (Business Development Center). In this role, you will be responsible for generating leads, following up with potential customers, and assisting with customer inquiries through various communication channels. Your main goal will be to schedule appointments and provide excellent customer service to drive business growth and maintain strong customer relationships.
Responsibilities:
- Generate leads by managing and responding to customer inquiries received via phone calls, emails, and online chat processes.
- Follow up with potential customers to schedule appointments and confirm information.
- Provide exceptional customer service by addressing customer concerns, answering questions, and resolving issues promptly.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with service team members to ensure smooth transition of leads and customer information.
- Assist with administrative tasks such as data entry, reporting, and document management.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.
Qualifications:
- High school diploma or equivalent required; some college education preferred.
- Previous experience in a customer service or call center role is desired.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport and establish long-lasting relationships with customers.
- Proficient in using CRM systems, MS Office Suite (Word, Excel, Outlook), and online chat platforms.
- Ability to multitask and prioritize workload in a fast-paced environment.
- Detail-oriented and highly organized with the ability to follow processes and procedures accurately.
- Knowledge of the automotive industry and automotive terminology is a plus.
- Problem-solving skills and ability to handle customer complaints or difficult situations effectively.
- Flexibility to work evenings and weekends as needed.
We offer a competitive salary and benefits package, along with opportunities for growth and development within our organization. Join our team and contribute to our success by providing outstanding customer service and helping drive business growth in the automotive industry. Apply today!

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