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Bdc Service Jobs in Georgia (NOW HIRING)

asburyauto

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Smith Automotive Group

BDC MANAGER

Lithia Springs, GA · On-site

Job Type Full-time Description The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive Customer Service BDC Consultant and is responsible for the following but not ...

Asbury Automotive Group

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Sons Auto Group

BDC Representative

Mcdonough, GA

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy ... At least one previous role based in strong customer service experience * Team player attitude

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... At least one previous role based in strong customer service experience * Team player attitude

Son's Automotive Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... At least one previous role based in strong customer service experience * Team player attitude

Jim Ellis Audi Atlanta

SERVICE BDC

Atlanta, GA · On-site

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is ... Team member discounts on products, services, and vehicle purchases * 5-day Work Week * Closed on ...

Jim Ellis Ford - Sandy Spring

SERVICE BDC

Sandy Springs, GA

$15 - $19.75/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is ... Employee discounts on products, services, and vehicle purchases * 5-day Work Week + Closed on ...

Jim Ellis Chevrolet Atlanta

SERVICE BDC

Atlanta, GA · On-site

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is ... Employee discounts on products, services, and vehicle purchases * 5-day Work Week + Closed on ...

Jim Ellis Chevrolet Atlanta

SERVICE BDC

Atlanta, GA · On-site

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is ... Employee discounts on products, services, and vehicle purchases * 5-day Work Week + Closed on ...

Jim Ellis Ford - Sandy Spring

SERVICE BDC

Sandy Springs, GA · On-site

$15 - $19.75/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is ... Employee discounts on products, services, and vehicle purchases * 5-day Work Week + Closed on ...

Son's Automotive Group

Automotive BDC Rep

Columbus, GA · On-site

$12 - $15.75/hr

Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... Prior experience in a customer service-oriented role * A strong team player with a positive ...

Jim Ellis Audi Atlanta

SERVICE BDC

Atlanta, GA · On-site

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is ... Team member discounts on products, services, and vehicle purchases * 5-day Work Week * Closed on ...

Sons Auto Group

Automotive BDC Rep

Columbus, GA · On-site

$12 - $15.75/hr

Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... Prior experience in a customer service-oriented role * A strong team player with a positive ...

Sons Auto Group

Automotive BDC Rep

Columbus, GA

$12 - $15.75/hr

Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... Prior experience in a customer service-oriented role * A strong team player with a positive ...

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Showing results 21-40

All JobsBdc Service JobsBdc Service Jobs in Georgia

Bdc Service information

See Georgia salary details

$8

$15

$24

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Georgia is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What cities in Georgia are hiring for Bdc Service jobs?

Cities in Georgia with the most Bdc Service job openings:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,728 per year, or $15.3 per hour.

Service BDC Agent

asburyauto

Sandy Springs, GA • On-site

$15 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

  • Must be able and willing to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Greet customers and provide information on shuttle schedule if needed
  • Contact and communicate with customers to identify automotive service needs
  • Follow all dealership processes and procedures, high frequency of contact with customers
  • Thorough documentation of all contacts within the customer management system
  • Complete internet lead management service work plans on a daily basis
  • Answer all calls in a prompt, professional and courteous manner
  • Use scripts to collect all pertinent customer information and document in the system accordingly 
  • Agents must adhere to Asbury phone scripts
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per day 
  • Advanced computer & phone skills 
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast paced environment
  • Various language proficiency is always a plus
  • Team player
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition: 

  • Weekly pay
  • Paid holidays & paid time off 
  • Deferred Holiday Pay Match 
  • Paid training 
  • Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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