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Bdc Service Jobs in Georgia (NOW HIRING)

NISSAN LITHIA SPRINGS LLC

BDC SALES

Lithia Springs, GA · On-site

$13.75 - $18.50/hr

Contact Customers using scripts to schedule appointments for Sales and Service. * Confirm scheduled appointments. * Post scheduled appointments on appointment board in BDC. * Reschedule no-show ...

KIA South Atlanta

BDC Sales Representative

Morrow, GA · On-site

BDC Sales Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

NISSAN MORROW LLC

BDC SALES

Morrow, GA · On-site

$14.25 - $19/hr

Contact Customers using scripts to schedule appointments for Sales and Service. * Confirm scheduled appointments. * Post scheduled appointments on appointment board in BDC. * Reschedule no-show ...

Smith Automotive Group

BDC SALES

Lithia Springs, GA · On-site

$13.75 - $18.50/hr

Contact Customers using scripts to schedule appointments for Sales and Service. * Confirm scheduled appointments. * Post scheduled appointments on appointment board in BDC. * Reschedule no-show ...

Smith Automotive Group

BDC SALES

Morrow, GA · On-site

$14.25 - $19/hr

Contact Customers using scripts to schedule appointments for Sales and Service. * Confirm scheduled appointments. * Post scheduled appointments on appointment board in BDC. * Reschedule no-show ...

NISSAN MARIETTA LLC

BDC SALES

Marietta, GA · On-site

$14.25 - $19/hr

Contact Customers using scripts to schedule appointments for Sales and Service. * Confirm scheduled appointments. * Post scheduled appointments on appointment board in BDC. * Reschedule no-show ...

KIA South Atlanta

BDC Sales Representative

Morrow, GA · On-site

BDC Sales Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

KIA South Atlanta

BDC Sales Representative

Morrow, GA · On-site

BDC Sales Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

asburyauto

Service BDC Team Lead

Sandy Springs, GA · On-site

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast-paced environment * Various ...

KIA South Atlanta

BDC Sales Representative

Morrow, GA · On-site

BDC Sales Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

asburyauto

Service BDC Team Lead

Sandy Springs, GA · On-site

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast-paced environment * Various ...

KIA South Atlanta

BDC Sales Representative

Morrow, GA · On-site

BDC Sales Representative We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment ...

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Showing results 41-60

All JobsBdc Service JobsBdc Service Jobs in Georgia

Bdc Service information

See Georgia salary details

$8

$15

$24

How much do bdc service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bdc service in Georgia is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is a BDC Service?

BDC Service jobs refer to positions within a Business Development Center (BDC) at a car dealership or automotive service center. Employees in BDC Service roles are responsible for handling inbound and outbound calls, scheduling service appointments, following up with customers, and supporting the service department's customer relations. They play a key role in ensuring customer satisfaction and keeping service bays full by efficiently coordinating communication between customers and the dealership's service team.

What skills and qualifications are needed to thrive as a BDC Service representative?

To excel as a BDC (Business Development Center) Service Representative, you need strong customer service skills, proficiency in scheduling and follow-up, and often a high school diploma or equivalent. Familiarity with CRM software, dealership management systems, and phone systems is typically required. Excellent communication, active listening, and problem-solving abilities help you effectively engage and retain customers. These skills are crucial for optimizing service appointments, building customer loyalty, and supporting dealership growth.

How does a BDC Service representative typically interact with service advisors and technicians in an automotive dealership?

As a BDC (Business Development Center) Service Representative, you regularly collaborate with service advisors and technicians to ensure seamless customer service. This involves scheduling appointments, confirming service needs with the advisors, and relaying important customer information to the technicians. Effective communication and organization are essential, as you often act as the bridge between customers and the service department, helping to manage workflow and resolve any issues that arise. Building strong relationships within the team can enhance both efficiency and customer satisfaction.

What is the difference between Bdc Service vs Customer Service Representative?

AspectBdc ServiceCustomer Service Representative
CredentialsTypically requires sales or automotive certificationsUsually requires customer service or communication skills, no specific certifications
Work EnvironmentAutomotive dealerships, sales-focusedRetail, call centers, various industries
Employer & IndustryAuto dealerships, automotive industryBroad range of industries including retail, telecom, finance
Search & Comparison IntentLooking for automotive sales or dealership rolesSeeking customer support or service roles

While Bdc Service focuses on automotive dealership sales and lead management, Customer Service Representative roles are broader, covering various industries and customer support functions. Both roles require strong communication skills but differ in industry focus and certifications.

Is being a Bdc Service a good job?

A Bdc Service role involves managing customer interactions, scheduling appointments, and supporting sales teams, often requiring strong communication and organizational skills. It can offer steady employment with opportunities for advancement, but job satisfaction depends on the work environment and individual preferences.

What cities in Georgia are hiring for Bdc Service jobs?

Cities in Georgia with the most Bdc Service job openings:

Bdc Service jobs near you
Infographic showing various Bdc Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,728 per year, or $15.3 per hour.

Automotive Service BDC Representative

Kia of Alpharetta

Alpharetta, GA • On-site

$15.25 - $19.50/hr

Full-time

Posted 10 days ago

Job description

Description:

Kia of Alpharetta is looking for a motivated, professional, and customer-focused Automotive Service BDC Representative to join our growing Service Department. The ideal candidate is energetic, organized, comfortable on the phone, and passionate about providing an exceptional customer experience.

The Service BDC Representative is responsible for handling inbound customer communications, scheduling service appointments, conducting outbound customer outreach, and helping drive additional business into the service department.


Responsibilities
  • Answer inbound service calls and assist customers in a professional and friendly manner.
  • Schedule service appointments from inbound phone calls, internet leads, text messages, emails, and other customer inquiries.
  • Make outbound calls, texts, and emails to existing customers to generate additional service business.
  • Follow up with customers regarding recommended and previously declined services.
  • Contact customers for maintenance reminders, service campaigns, and other dealership outreach opportunities.
  • Confirm upcoming service appointments and help maximize appointment show rates.
  • Assist customers with basic vehicle service status updates when possible.
  • When unable to answer a customer's question, communicate with the responsible Service Advisor and copy the Service Director as needed.
  • Maintain accurate customer and appointment information in the dealership CRM and scheduling systems.
  • Accurately log all shown appointments on the department's master appointment tracking sheet.
  • Work closely with Service Advisors, Technicians, and the Service Director to provide a seamless customer experience.
  • Maintain a professional, positive, and helpful attitude with every customer interaction.
  • Meet or exceed daily and monthly appointment-setting and customer-contact goals.
Requirements:
  • Previous automotive, BDC, call center, customer service, or sales experience preferred.
  • Excellent verbal and written communication skills.
  • Comfortable making a high volume of inbound and outbound calls.
  • Strong organizational and time-management skills.
  • Ability to multitask in a fast-paced environment.
  • Professional phone etiquette and a positive attitude.
  • Comfortable using computers, CRM systems, email, and other technology.
  • Strong attention to detail and accurate data entry.
  • Ability to work independently while also being a strong team player.
  • Must be dependable, punctual, and committed to excellent customer service.
  • Must be able to pass a background and drug screen.