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Bdc Service Concierge Jobs (NOW HIRING)

Spitzer Automotive

Service BDC Associate

Monroeville, PA · On-site

$14.25 - $19.75/hr

... concierge services EOE Statement We are an equal employment opportunity employer. All qualified ... As a Service BDC Associate, you will be highly trained to work with customers over the phone, email ...

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How much do bdc service concierge jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for bdc service concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

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For Bdc Service Concierge jobs, the most frequently searched job titles are:

Infographic showing various Bdc Service Concierge job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Service BDC Agent - Concord Honda

Concord, CA • On-site

Sonic Automotive
Motor Vehicle and Motor Vehicle Parts Wholesalers • 5 - 10K employees
Learn more about Sonic Automotiveexternal

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

Job description

Company Description

Concord Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Salary: $19.00 per hour

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service BDC Agent is responsible for generating services appointments with customers that contact the dealership via the internet.  They deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.  The role will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

Duties and Responsibilities:

  • Respond to internet inquiries with courtesy, accuracy and professionalism.
  • Promptly and accurately enter all customer inquiry data into the CRM.
  • Generate services appointments.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools.
  • Compile all necessary reports, forms and other documentation on a timely basis.
  • Perform other job-related duties as assigned.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of  dealing with customers.
Qualifications
  • Previous experience in either a high-volume call center environment or commission driven role.
  • Excellent interpersonal skills over the phone.
  • Goal-driven to meet and exceed store appointment goals.
  • Ability to work independently and as part of a team in a fast paced environment
  • Strong organizational and time management skills
  • All applicants must be authorized to work in the USA.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications:

  • Previous BDC experience for an automotive dealership
Additional Information

(This Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $19.00.)

Schedule:

  • Full Time
  • Monday through Saturday availability
  • Sundays off

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines.

What Sonic Automotive employees say

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Get the full story on Breakroom

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About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

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