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Bdc Sales Associate Jobs in Virginia (NOW HIRING)

PAGE ASSOCIATES INC

BDC (2731)

Mechanicsville, VA · On-site

... sales, service BDC, receptionist, call center, or sales BDC experience preferred • Appointment setting experience a plus • Able to multi-task in a fast paced environment • Various language ...

Casey Subaru

Subaru Sales

Newport News, VA · On-site

Continuously develop product and sales acumen to become the vehicle authority. Know the in's and ... Strong internet traffic and BDC support We are an equal opportunity employer and prohibit ...

Casey Subaru

Subaru Sales

Newport News, VA · On-site

Continuously develop product and sales acumen to become the vehicle authority. Know the in's and ... Strong internet traffic and BDC support We are an equal opportunity employer and prohibit ...

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Bdc Sales Associate information

What is a BDC Sales Associate?

BDC Sales Associates, also known as Business Development Center Sales Associates, are professionals who work in car dealerships or similar organizations to manage customer inquiries, set appointments, and support the sales team. They typically handle inbound and outbound calls, emails, and online leads to generate sales opportunities and ensure a positive customer experience. BDC Sales Associates play a crucial role in connecting potential buyers with the dealership's sales staff and are often the first point of contact for customers. Their responsibilities also include maintaining customer records and following up with leads to maximize sales conversions.

What are the key skills and qualifications needed to thrive as a BDC Sales Associate, and why are they important?

To thrive as a BDC Sales Associate, you need strong communication skills, customer service experience, and a basic understanding of automotive sales processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and dealership management tools is typically required. Outstanding organizational skills, resilience, and a proactive attitude help you excel in managing leads and building customer relationships. These abilities are crucial for efficiently converting inquiries into sales opportunities and ensuring customer satisfaction in a competitive market.

What are some common challenges faced by BDC Sales Associates, and how can they be overcome?

BDC Sales Associates often face challenges such as handling a high volume of customer inquiries, maintaining prompt follow-ups, and converting leads into appointments or sales. Staying organized with CRM tools and developing strong communication skills are key to managing these demands effectively. Collaborating closely with the sales and service teams can also help ensure that customers receive accurate information and a seamless experience. Regular training and feedback sessions can further support ongoing improvement and success in the role.

What is the difference between Bdc Sales Associate vs Bdc Customer Service Representative?

AspectBdc Sales AssociateBdc Customer Service Representative
Primary RoleEngages with potential customers to generate sales leads and schedule appointmentsAssists customers with inquiries, resolves issues, and provides product information
Required SkillsSales techniques, communication, product knowledgeCustomer service skills, communication, problem-solving
Work EnvironmentDealerships, automotive sales centersDealerships, service departments
Common CertificationsNone required, but sales training preferredCustomer service certifications optional

While both roles operate within automotive dealerships, Bdc Sales Associates focus on lead generation and appointment setting to drive sales, whereas Bdc Customer Service Representatives handle customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

Is being a Bdc Sales Associate a good job?

A Bdc Sales Associate is responsible for handling customer inquiries, scheduling appointments, and supporting the sales team, often using CRM tools. The role can offer a steady income with commissions or bonuses and provides experience in sales and customer service, but job satisfaction depends on individual preferences and the work environment.

What are the most commonly searched types of Bdc Sales jobs in Virginia?

The most popular types of Bdc Sales jobs in Virginia are:

Bdc Sales Associate jobs near you
Infographic showing various Bdc Sales Associate job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

Business Development Center - Sales

Chesapeake, VA • On-site

First Team Automotive Group
201 - 500 employees
Learn more about First Team Automotive Groupexternal

Full-time

Posted 19 days ago

Job description

FIRST TEAM AUTOMOTIVE GROUP IS BOOMING!!!

Join a Leader in the Automobile Industry and an Award-Winning Company!

First Team Automotive Group has an immediate openings for outgoing and energetic Business Development Center (BDC) Sales Associates! Hurry!

Join First Team Automotive Group and build a rewarding career with one of Hampton Roads' premier automotive organizations. Whether you're an experienced professional or looking to take the next step in your career, we provide the training, technology, and opportunities to help you succeed.

Position Summary

Representatives within our Sales BDC are responsible for generating sales appointments with Customers that contact our centralized facility via the internet and phone. Our trained Sales Representatives deliver a premium Customer Experience by responding to Customer inquiries in a prompt, professional, accurate and courteous manner.

This is a integral position and incorporates the latest technology in Lead Management tools, CRM software and the Internet to manage inquiry flow, update customer files, and closely track Customer interest. The Sales BDC Representative will be trained to understand all products and services offered in order to fulfill the Customers' requests and establish verifiable sales appointments for our family of Dealerships.

What You'll Do

* Respond to Internet and phone inquiries with courtesy, accuracy and professionalism.

* Promptly and accurately enter all Customer inquiry data into the CRM and other appropriate systems.

* Generate sales appointments.

* Conduct phone and email campaigns in order to drive sales.

* Conduct phone surveys to assess Customer preferences and quality of experience.

* Effectively utilize lead management tools.

* Perform other job-related duties as assigned.

* Exhibit ethical behavior, provide the highest degree of Customer satisfaction and be honest in all aspects of dealing with Customers.

Why Work Here?

At First Team, we don't just offer jobs, we build careers. For more than 80 years, we've been one of Hampton Roads' premier automotive employers by investing in our people, modern facilities, cutting-edge technology, and promoting from within. We believe our employees are our greatest asset, and we're committed to providing the training, support, and opportunities needed to build a successful, long-term career.

Why Choose First Team?

  • Family-owned organization
  • State-of-the-art facilities
  • Paid manufacturer training
  • Career advancement opportunities
  • Stable leadership team
  • Competitive benefits
  • Employee purchase program
  • Modern equipment and technology
  • Positive team culture

First Team Automotive Group is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

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