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Bdc Agent Salary Jobs in Reston, VA (NOW HIRING)

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Bdc Agent Salary information

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$11

$24

$46

How much do bdc agent salary jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for bdc agent salary in Reston, VA is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.00 per hour, depending on experience, location, and employer.

What is the average salary of a BDC agent?

The average salary of a BDC (Business Development Center) Agent in the United States typically ranges from $30,000 to $45,000 per year, depending on experience, location, and the specific dealership or company. Some BDC Agents may also earn additional income through bonuses or commissions based on performance. Compensation can vary significantly between regions and employers, so it's important to research local job listings for more precise figures.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, phone systems, and appointment scheduling tools is typically required. Strong organizational skills, persistence, and a positive attitude help set standout agents apart in handling customer inquiries and follow-ups. These abilities are crucial for generating leads, maintaining customer satisfaction, and supporting the overall sales process in automotive or retail environments.

What are some typical challenges BDC agents face in achieving their sales targets?

BDC Agents often encounter challenges such as high call volumes, reaching prospective customers who may not be immediately interested, and maintaining motivation during slow periods. They must also adapt to rapidly changing inventory and promotions, requiring strong organizational and communication skills. Building rapport over the phone or through digital channels, while consistently meeting performance metrics, can be demanding but also rewarding for those who enjoy a fast-paced, goal-driven environment.

What is the difference between Bdc Agent Salary vs Customer Service Representative Salary?

AspectBdc Agent SalaryCustomer Service Representative Salary
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAutomotive dealerships, sales teamsVarious sectors including retail, telecom, finance
Average Salary$35,000 - $50,000 annually$30,000 - $45,000 annually

While both roles involve customer interaction and communication skills, Bdc Agents typically focus on lead management and sales support within automotive dealerships, often earning slightly higher salaries due to sales targets. Customer Service Representatives generally handle inquiries and support across various industries, with salaries varying based on industry and experience.

How do Bdc agents get paid?

Bdc agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales. Compensation structures can vary by dealership or company, and some may include incentives for meeting specific targets or using customer relationship management (CRM) tools effectively.

How many calls a day should a Bdc agent make?

A BDC (Business Development Center) agent typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with good communication skills helps generate leads and appointments efficiently.

Is a BDC agent a good job?

A BDC (Business Development Center) agent is responsible for generating leads and setting appointments for sales teams, often requiring strong communication and customer service skills. The job typically offers a base salary plus commissions, with opportunities for advancement in automotive or sales industries. It can be a good entry-level position for those interested in sales and customer relations.

What does a Bdc agent do?

A BDC (Business Development Center) agent is responsible for handling inbound and outbound customer calls, scheduling appointments, and generating leads for a dealership or sales team. They often use customer relationship management (CRM) tools and require strong communication skills to support sales efforts and improve customer engagement.

What job categories do people searching Bdc Agent Salary jobs in Reston, VA look for?

The top searched job categories for Bdc Agent Salary jobs in Reston, VA are:

What cities near Reston, VA are hiring for Bdc Agent Salary jobs?

Cities near Reston, VA with the most Bdc Agent Salary job openings:

Bdc Agent Salary jobs near you
Infographic showing various Bdc Agent Salary job openings in Reston, VA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $50,864 per year, or $24.5 per hour.

Automotive BDC Agent - Sales & Service (Franchise Dealerships)

Sterling, VA • On-site

Easterns Automotive Group
Motor Vehicle Manufacturing • 201 - 500 employees
Learn more about Easterns Automotive Groupexternal

$44K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

High-Paying Automotive BDC Agent – Sales & Service | Easterns Automotive Group (Franchise Dealerships)

Company: Easterns Automotive Group
Location: Sterling, VA

Easterns Automotive Group is expanding our franchise new-car operations (Hyundai, Nissan, and more) and seeking a high-energy BDC Agent to support both Sales & Service. You’ll be the friendly, professional voice that helps customers schedule test drives, set service appointments, and stay connected to their dealership experience. This role is performance-driven—every quality conversation moves the needle, and top performers earn top pay.

You’ll work primarily inside our BDC, partnering closely with Sales Managers, Service Advisors, and store leaders across locations (with a focus on Nissan & Hyundai). Tools include VinSolutions CRM (core), with Mastermind and CDK experience considered strong pluses.


Benefits

When you join Easterns Automotive Group, you are not merely an employee but a valued member of a family that prizes your professional growth and well-being. Our extensive benefits package includes:

  • Health & Dental Insurance: Ensuring the well-being of you and your family.

  • Vision Insurance: Taking care of your eye health.

  • Life & Disability Insurance: Providing financial security for you and your loved ones.

  • Health Savings Account: Additional flexibility for your health care needs.

  • 401(k) Matching: Contributing to secure your financial future.

  • Paid Time Off & Parental Leave: Because we know life happens.

  • Flexible Schedule: Balancing your work and personal life.

  • Paid Training & Tuition Reimbursement: Invest in your continuous personal and professional development.

  • Employee Discounts: Enjoy exclusive discounts on vehicles and services as our token of appreciation.


Responsibilities

Sales (BDC)

  • Manage inbound/outbound calls, texts, and emails to set qualified test-drive appointments.

  • Use VinSolutions to document every interaction, schedule follow-ups, and maintain pipeline hygiene.

  • Reconnect with existing customers for trade-ins, lease renewals, and upgrade opportunities (Mastermind a plus).

  • Coordinate with store leadership to ensure vehicle availability and timely customer updates.

Service (BDC)

  • Field inbound service calls/texts; triage concerns and schedule service appointments in alignment with shop capacity.

  • Set expectations on drop-off/waiter, estimated timelines, diagnostic fees, and transportation/loaner policies.

  • Send confirmations, reminders, and no-show recapture messages; keep customers informed on status changes.

  • Document clear, concise concern notes (customer voice, mileage, warning lights) so Advisors can move fast in CDK.

Customer Experience & Team Support

  • Deliver a professional, courteous experience in every interaction.

  • Maintain KPI discipline (answer rate, book rate, show rate, RO conversion for service, sold-through for sales).

  • Collaborate with Sales Managers and Service Advisors to resolve issues and accelerate appointment conversion.


Qualifications

  • VinSolutions CRM proficiency (required or strongly preferred).

  • Mastermind and CDK experience are strong pluses.

  • Prior service call/appointment coordination experience (dealership or high-volume environment) preferred.

  • Excellent phone, text, and email communication skills; professional, friendly tone.

  • Organized, detail-oriented, and self-motivated with strong follow-through in a fast-paced setting.

  • Previous BDC, call-center, or dealership experience (sales and/or service) preferred.

  • Bilingual (English/Spanish) is a plus.


Compensation

Base Salary + Commission, with an earning potential of $44,000 – $88,000 per year.
High-paying opportunity for top performers—your results determine your income.
Includes paid training and continuous development from experienced leaders.


If you’re people-centric, organized, and ready to grow with a fast-paced, high-reward team, apply today and join the franchise group at Easterns Automotive Group—where performance pays and professionalism drives success.


Apply