Job Requisition ID: 47661
Job Closing Date:
Washington, USA, 20036
Job Details
JOB BAND: C
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: BBC News
LOCATION: Washington
PROPOSED SALARY RANGE: $60,000 to $75,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
PURPOSE OF THE ROLE
Supported as part of a team of experienced engineers, the post will develop to provide IT, technical and operational support, workshop maintenance, incident management and stakeholder communication for internal networks, technology systems, plus legacy and current broadcast equipment at BBC sites across the Americas.
WHY JOIN THE TEAM
Join a world-renowned broadcaster at the heart of its international operations. As a Junior Operations Engineer, you'll play a vital role in ensuring that broadcast equipment and facilities are maintained, safe, and available to productions teams creating content for TV, Radio and Online platforms. This is your opportunity to make a real impact on global audiences while developing your technical expertise in a dynamic media environment.
YOUR KEY RESPONSIBILITIES AND IMPACT:
• Under supervision, use monitoring tools to help identify and diagnose service-impacting issuesacross a range of technologies.
• Perform first line and second line triage of system alerts, logs and telemetry data to determine root cause and appropriate escalation paths.
• Support the investigation and resolution of incidents, working with more experienced engineers where required.
• Logging incidents accurately and documenting all investigative activities including remedial action taken.
• Respond to incidents escalating as appropriate following defined processes.
• Handover of incident and environmental information to colleagues within the team.
• Keep up-to-date with operational changes in a fluid environment; ensuring actions are taken in line with best practice.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
• Foundational understanding of IT fundamentals (networks, operating systems & hardware,including servers, storage and virtualised environments).
• Demonstrable interest in broadcast & media technology, systems or IT operations.
• Some hands-on technical experience through education, labs, internships, or personal projects.
• Knowledge and experience of working with some current and legacy broadcast equipment.
• Ability to learn quickly and follow technical processes.
• Strong organisational skills and ability, with guidance, to prioritise and plan, working under pressure while maintaining standards
• Good communication skills (written and verbal).
DESIRED BUT NOT REQUIRED:
• Exposure to broadcast or media technology through study, projects, or work experience.
• Familiarity with cloud storage platforms (e.g., Dropbox, OneDrive, SharePoint).
• Basic knowledge of Microsoft Windows, iOS, Linux or other operating systems.
• Awareness of web technologies or databases.
If you can bring some of these skills and experiences, along with transferable strengths, we'd love to hear from you and encourage you to apply.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
For any general queries, please contact: bbchr@bbc.co.uk
We are unable to accept applications via CV and only applications made online will be considered. Please click on the APPLY NOW button to proceed with your application.
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
Information at a Glance
This is your BBC
At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.
Find out more about the BBC
Life at BBC
Here you will benefit from:
• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.
Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract.
Learn more about life at the BBC and our values in our candidate pack.
Candidate pack
You belong
We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.
We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Find out more about diversity, inclusion and belonging in our strategy below.
Diversity, inclusion & belonging strategy
Disability confident
We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: reasonable.adjustments@bbc.co.uk
