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Batch Support Team Lead Jobs (NOW HIRING)

WHAT WE OFFER Wells provides a competitive benefits package designed to support employees' health ... Must be able to lead a team with respect and dignity. WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Team Lead For Customer Service And Technical Support Lead & mentor: Directly manage, coach, and evaluate our Customer Service Sr & Jr team members, fostering a customer-obsessed and technically ...

As a CBRE Sales Support Lead, you will maximize the efficiency and delivery of services to clients by planning, scheduling, and overseeing the marketing and sales support functions for a team. This ...

We are looking for a Technical/Application Support Team Lead to join our Technical Support Team in Atlanta. This team is responsible for providing support and service to Global-e's merchants, as well ...

Overview The Sales Support Team Lead role is designed to enhance the efficiency, consistency, and scalability of the Advisor Support Team (AST) by providing on-team leadership that supports daily ...

Lead a team of tier 2 technical support specialists supporting external clients and end users including, healthcare providers, health systems, and value-based care organizations using Vim within ...

Lead a team of tier 2 technical support specialists supporting external clients and end users including, healthcare providers, health systems, and value-based care organizations using Vim within ...

As a CBRE Sales Support Lead, you will maximize the efficiency and delivery of services to clients by planning, scheduling, and overseeing the marketing and sales support functions for a team. This ...

Team Lead Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission. * Provide ...

Labcorp is seeking a Pathology Support Team Lead to join our team in Shelton, CT . Work Schedule: Monday - Friday (8:30am-5pm) one Saturday a month Job Responsibilities * Assist in the supervision of ...

Team Lead Do you want to work in a dynamic work environment where no day is ever the same as the next? In this role, your tasks will be diversified and you will be supporting our mission. * Provide ...

... including Batch support, Incident management, Problem management, Enhancements, and escalation ... team management capabilities, excellent analytical and problem-solving skills, and strong ...

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How much do batch support team lead jobs pay per year?

As of Sep 13, 2026, the average yearly pay for batch support team lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Batch Support Team Lead jobs?

For Batch Support Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Batch Support Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

IT Support Team Lead

Orlando, FL โ€ข On-site

Other

Posted 19 days ago


Job description

IT Support Team Lead โ€” Dice Posting

Location: Orlando, FL Area
Job Type: Contract
Experience Level: Mid-Senior Level

Job Summary

Defined Software Development is seeking an experienced IT Support Team Lead for contract consulting opportunities supporting a Florida state government client in the Orlando area.

The IT Support Team Lead will oversee the daily activities of an IT support team, including prioritizing and delegating support requests, monitoring service delivery, resolving escalated technical issues, and supporting continuous improvement. This role also provides technical leadership, quality assurance, customer service, and team guidance.

The primary work location is in Ocoee, FL, with travel to remote locations as needed.

Key Responsibilities

  • Lead and coordinate the daily activities of an IT support team.
  • Prioritize, delegate, and monitor support requests and team workload.
  • Serve as a high-level technical resource and escalation point for customer service and technical issues.
  • Monitor service delivery, trends, and security-related incidents.
  • Work with IT leadership to improve processes, workflows, efficiency, and customer satisfaction.
  • Monitor and analyze work processes and recommend improvements.
  • Maintain knowledge libraries and technical documentation for IT teams and customers.
  • Coordinate with other IT departments to ensure timely resolution of service tickets.
  • Perform quality assurance on customer incidents and monitor compliance with Service Level Agreements (SLAs).
  • Coordinate audiovisual setups and provide video conferencing support.
  • Assist with IT inventory monitoring and tracking.
  • Provide technical troubleshooting for hardware and software issues.
  • Train, motivate, develop, and support team members.
  • Travel to remote locations to provide IT support as needed.

Required Qualifications

  • High school diploma or equivalent; additional education or technical certifications are a plus.
  • Minimum 2 years of customer service and quality assurance experience.
  • Minimum 1 year of supervisory experience managing staff and projects.
  • Experience using a ticketing system to manage support requests and monitor trends.
  • Enterprise IT experience preferred.
  • Strong technical troubleshooting skills for hardware and software issues.
  • Understanding of help desk, service desk, or IT service management processes.
  • Strong team leadership and supervisory skills.
  • Ability to prioritize multiple assignments and work independently or as part of a team.
  • Strong organizational, communication, time-management, and problem-solving skills.
  • Ability to work effectively in high-pressure situations.
  • Ability to travel to remote locations as needed.
  • Ability to lift up to 30 pounds.

Direct applicants only. No third-party vendors or staffing firms submissions will be considered.