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Basecamp Hospitality Jobs (NOW HIRING)

Borealis Basecamp

People Operations Manager

Fairbanks, AK · Remote

$78K - $81K/yr

Borealis Basecamp Core Values * Safety Safety is our #1 priority. We do not compromise when it comes to protecting our employees and guests. * Hospitality Hospitality goes beyond service; its about ...

chi

Barista | Basecamp (Part-Time)

Missoula, MT

$15/hr

Barista | Basecamp (Part-Time) The Barista is responsible for preparing and serving high-quality ... At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace ...

chi

Barista | Basecamp (Part-Time)

Missoula, MT

$15/hr

Barista | Basecamp (Part-Time) The Barista is responsible for preparing and serving high-quality ... At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace ...

NewSpring Church

Hospitality Assistant

Wichita, KS · On-site

$16 - $21.75/hr

Hospitality Assistant FLSA Status: Non-Exempt Reports to Executive Assistant to Senior ... Planning Center and Basecamp. • Proficient knowledge of proper food handling and sanitation ...

Valley Presbyterian Church

... Basecamp, Easter, Christmas Eve). * Oversee and physically manage weekend hospitality, guest ... services, and other connection events. * Recruit, train, and oversee volunteers. * Shepherd and ...

Escape Hospitality LLC

Be Seen First

Guest Services Agent

Hunter, NY · On-site

$22/hr

Previous hospitality, hotel or customer service experience is preferred, but not required. ABOUT ... basecamp for weekend adventurers and midweek escapists. In addition to our 38 guest rooms and ...

Escape Hospitality LLC

Be Seen First

Guest Services Agent

Hunter, NY · On-site

$22/hr

Previous hospitality, hotel or customer service experience is preferred, but not required. ABOUT ... basecamp for weekend adventurers and midweek escapists. In addition to our 38 guest rooms and ...

Boyne Resorts

Health Club Attendant

Big Sky, MT · On-site

Eager to learn and grow within a hospitality environment * Able to stand, walk, and bend for the ... FREE Basecamp activities including zip line course * Wellness Day and Eligibility for PTO * Monthly ...

AVID

Regional Director of Sales

Roseville, MN

Within Kinseth Hospitality, the RDOS team are sales experts in not only sales technique but in ... to Basecamp when relevant · Regularly plans travel and sales and marketing activities for ...

85sixty

Account Coordinator, Ecomm/Hospitality

Del Mar, CA · On-site

$60K - $68K/yr

Account Coordinator, Ecomm/Hospitality This role will require the selected individual to work a ... Familiarity using Basecamp, Hive, Jira, or other online project management tools * Self-starter ...

Boyne Resorts

Front Desk Associate

Big Sky, MT

$15.50 - $20/hr

Previous hospitality or customer service experience is preferred * Comfortable using computers and ... FREE Basecamp activities including zip line course * Wellness Day and Eligibility for PTO * Monthly ...

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All JobsBasecamp Hospitality Jobs

Basecamp Hospitality information

See salary details

$25.5K

$57.7K

$83K

How much do basecamp hospitality jobs pay per year?

As of Jun 9, 2026, the average yearly pay for basecamp hospitality in the United States is $57,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is Basecamp Hospitality?

Basecamp Hospitality is a company that specializes in managing and operating campgrounds, RV parks, cabins, and recreational facilities across the United States. They partner with public agencies and private landowners to provide outdoor lodging and recreation experiences for travelers and outdoor enthusiasts. Their services include reservations, guest services, maintenance, and facility management, aimed at enhancing the overall visitor experience. Working with Basecamp Hospitality often means being part of a team that values sustainability, customer service, and a love for the outdoors.

What are the key skills and qualifications needed to thrive as a hospitality professional at Basecamp Hospitality, and why are they important?

To thrive in a hospitality role at Basecamp Hospitality, you need strong customer service skills, attention to detail, and experience in hospitality or tourism, often supported by relevant certifications such as food safety or hospitality management. Familiarity with reservation systems, point-of-sale (POS) software, and property management systems is typically required. Teamwork, problem-solving, and effective communication are standout soft skills in this environment. These skills ensure guests have a positive experience, operations run smoothly, and the company maintains its reputation for excellent service.

What are some typical challenges faced by employees working at Basecamp Hospitality, and how are they supported in overcoming these challenges?

Employees at Basecamp Hospitality often work in dynamic, outdoor-focused environments, which can pose challenges like adapting to changing weather conditions and managing high guest volumes during peak seasons. Team members are supported through thorough training in safety protocols, customer service, and teamwork. The company fosters a collaborative culture, with regular meetings and open communication to address concerns and share solutions. Employees can also access ongoing professional development opportunities to grow within the organization.

What is the difference between Basecamp Hospitality vs Hotel Front Desk Agent?

AspectBasecamp HospitalityHotel Front Desk Agent
CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience, possibly certification
Work EnvironmentHotels, resorts, hospitality venuesHotel lobby, front desk, reception area
Employer & IndustryHospitality companies, hotel chainsHotels, resorts, lodging industry
Common Search/ComparisonYesYes

Basecamp Hospitality roles often involve managing guest experiences and hospitality services, while Hotel Front Desk Agents focus on guest check-in/out and front desk operations. Both positions require customer service skills and hospitality knowledge, but their daily tasks and responsibilities differ slightly based on their specific roles within the hospitality industry.

More about Basecamp Hospitality jobs
What job categories do people searching Basecamp Hospitality jobs look for? The top searched job categories for Basecamp Hospitality jobs are:
Basecamp Hospitality jobs near you
Infographic showing various Basecamp Hospitality job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 25% Part Time, and 8% Temporary. Highlights an 100% In-person job distribution, with an average salary of $57,716 per year, or $27.7 per hour.

People Operations Manager

Borealis Basecamp

Fairbanks, AK • Remote

$78K - $81K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

About Borealis Basecamp
Borealis Basecamp is a northern lights-focused adventure resort in Fairbanks, AK. We are the premier winter destination in Alaska and provide a unique experience with sky-view igloos for viewing the aurora from the comfort of your bed.
Borealis Basecamp is part of Stellar Collection, a group of leading travel and tourism companies in Alaska. All brands under Stellar Collection share a mission of creating lifelong memories. We are driven by a passion for sharing the wonder of Alaska with our guests and delivering outstanding customer experiences. We look for opportunities to exceed expectations and provide our guests with memories that they will tell their friends and family about and remember for the rest of their lives.
Position Description
We are hiring a People Operations Manager to support our team during our operating season and help create a structured, supportive, and high-performing work environment.
This role owns the people systems that enable the resort to operate well: seasonal hiring coordination, onboarding, employee relations, manager support, departmental integration, and workplace consistency in a fast-paced, remote hospitality setting. You will partner closely with department leaders and directly supervise our Resident Advisor / Employee Activities Coordinator, who oversees housing.
The People Operations Manager ensures that expectations are clear, managers are supported, and employee concerns are handled fairly and consistently.
This is a hands-on, people-focused leadership role designed for someone who enjoys being visible, building trust, and solving real-world challenges in a dynamic environment.
Position Details
Job Title: People Operations Manager
Location: Fairbanks, AK / Himalaya Road, Fairbanks North Star Borough
Reports To: General Manager
Employment Type: Full-time
Salary: $3,138.46 biweekly, depending on experience
Key Responsibilities
Seasonal Workforce Readiness
  • Own the annual seasonal hiring calendar in partnership with the General Manager and department manager.
  • Coordinate job postings, applicant flow, interview scheduling, hiring checklists, and candidate communication.
  • Support managers in using consistent interview questions, hiring standards, and evaluation scorecards.
  • Help ensure new hires understand the realities of working at a remote winter resort, including housing, weather, schedules, guest expectations, and company standards.
Onboarding, Communication, and Employee Experience
  • Own the employee onboarding process from offer acceptance through first week of work.
  • Supervise the Administrative Assistant to ensure onboarding documents, ADP setup, benefits information, employee files, and required acknowledgments are complete and accurate.
  • Improve pre-arrival communication, first-day experience, staff orientation, and employee readiness.
  • Identify recurring employee pain points and partner with managers to resolve them.
  • Support employee recognition, feedback, communication, and engagement practices throughout the season.
Employee Relations and Manager Support
  • Serve as a trusted resource for employees and managers, addressing workplace concerns, guiding conflict resolution, and ensuring fair, consistent outcomes
  • Coach and support managers in handling performance issues, feedback conversations, and team dynamics, helping build leadership capability across departments
  • Lead and document employee relations matters, including investigations, corrective actions, and terminations as needed
  • Reinforce clear expectations, accountability, and consistent application of company policies and standards
  • In collaboration with the Administrative Assistant, support HR administrative functions, including onboarding, offboarding, and maintaining accurate documentation using ADP Workforce Now
  • Collaborate with leadership to maintain a professional, respectful, and supportive work environment across all teams
  • Directly supervise and support the Resident Advisor / Employee Activities Coordinator, providing guidance on housing-related escalations and alignment on overall employee experience
  • Partner across departments to identify trends, address challenges proactively, and improve the overall employee experience in a remote, seasonal setting
  • Other duties as assigned
Qualifications
  • 5+ years of human resources experience, preferably in hospitality, seasonal, or remote operations.
  • Experience coaching managers or supporting performance management
  • Strong background in employee relations, investigations, conflict resolution, and policy guidance.
  • Experience managing or supporting staff housing or remote workforce housing (preferred).
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced, seasonal environment.
Requirements
  • Professional, approachable, and supportive leadership style.
  • Strong decision-making skills with the ability to balance guidance and accountability.
  • Ability to handle confidential and sensitive information with discretion.
  • Experience facilitating performance reviews, corrective action plans, and employee coaching.
  • Ability to lift up to 50 lbs and work in outdoor conditions, including uneven terrain andextreme weather.
Benefits
  • PTO per Borealis Basecamp policy
  • Medical, Dental, and Vision Insurance (eligible after 60 days)
  • Access to Borealis Basecamp activities
  • Two last-minute stays per year in Basecamp accommodations
  • Company-provided phone and computer
Pre-Employment Requirements
Borealis Basecamp is committed to maintaining a safe and professional work environment. All offers of employment are contingent upon the successful completion of a background check conducted by a third-party provider.
Employees may be subject to drug testing conducted by a third-party provider, including pre-employment, random, reasonable suspicion, and post-incident testing, in accordance with company policy and applicable law.
Borealis Basecamp Core Values
  • Safety Safety is our #1 priority. We do not compromise when it comes to protecting our employees and guests.
  • Hospitality Hospitality goes beyond service; its about building genuine connections that make guests feel valued and welcomed.
  • Continuous Improvement We strive to get a little better every day in everything we do.
  • Earn Trust We honor commitments, communicate openly and honestly, and treat one another with respect.
  • Teamwork We share responsibility. Everyone contributes, and there is no such thing as thats not my job."