ZipRecruiter

Log In

1

Basecamp Hospitality Jobs (NOW HIRING)

Borealis Basecamp

People Operations Manager

Fairbanks, AK · Remote

$78K - $81K/yr

Borealis Basecamp Core Values * Safety Safety is our #1 priority. We do not compromise when it comes to protecting our employees and guests. * Hospitality Hospitality goes beyond service; its about ...

chi

Barista | Basecamp (Part-Time)

Missoula, MT · On-site

$15/hr

Barista | Basecamp (Part-Time) The Barista is responsible for preparing and serving high-quality ... At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace ...

chi

Barista | Basecamp (Part-Time)

Missoula, MT · On-site

$15/hr

Barista | Basecamp (Part-Time) The Barista is responsible for preparing and serving high-quality ... At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace ...

NewSpring Church

Hospitality Assistant

Wichita, KS · On-site

$16 - $21.75/hr

Hospitality Assistant FLSA Status: Non-Exempt Reports to Executive Assistant to Senior ... Planning Center and Basecamp. • Proficient knowledge of proper food handling and sanitation ...

NewSpring Church

Hospitality Assistant

Wichita, KS · On-site

$17.75 - $24/hr

Hospitality Assistant FLSA Status: Non-Exempt Reports to Executive Assistant to Senior ... Planning Center and Basecamp. • Proficient knowledge of proper food handling and sanitation ...

Valley Presbyterian Church

... Basecamp, Easter, Christmas Eve). * Oversee and physically manage weekend hospitality, guest ... services, and other connection events. * Recruit, train, and oversee volunteers. * Shepherd and ...

Escape Hospitality LLC

Guest Services Agent

Hunter, NY · On-site

$22/hr

Previous hospitality, hotel or customer service experience is preferred, but not required. ABOUT ... basecamp for weekend adventurers and midweek escapists. In addition to our 38 guest rooms and ...

Apply Early

Escape Hospitality LLC

Guest Services Agent

Hunter, NY · On-site

$22/hr

Previous hospitality, hotel or customer service experience is preferred, but not required. ABOUT ... basecamp for weekend adventurers and midweek escapists. In addition to our 38 guest rooms and ...

Apply Early

AVID

Regional Director of Sales

Roseville, MN · On-site

Within Kinseth Hospitality, the RDOS team are sales experts in not only sales technique but in ... to Basecamp when relevant · Regularly plans travel and sales and marketing activities for ...

Boyne Resorts

Front Desk Night Audit

Big Sky, MT · On-site

$15.75 - $20/hr

Hospitality experience is preferred but not required * Computer literate and proficient with ... FREE Basecamp activities including zip line course * Wellness Day and Eligibility for PTO * Monthly ...

85sixty

Account Coordinator, Ecomm/Hospitality

Del Mar, CA · On-site

$60K - $68K/yr

Account Coordinator, Ecomm/Hospitality This role will require the selected individual to work a ... Familiarity using Basecamp, Hive, Jira, or other online project management tools * Self-starter ...

Boyne Resorts

Front Desk Associate

Big Sky, MT · On-site

$15.50 - $20/hr

Previous hospitality or customer service experience is preferred * Comfortable using computers and ... FREE Basecamp activities including zip line course * Wellness Day and Eligibility for PTO * Monthly ...

next page

Showing results 1-20

All JobsBasecamp Hospitality Jobs

Basecamp Hospitality information

See salary details

$25.5K

$57.7K

$83K

How much do basecamp hospitality jobs pay per year?

As of Jun 30, 2026, the average yearly pay for basecamp hospitality in the United States is $57,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is Basecamp Hospitality?

Basecamp Hospitality is a company that specializes in managing and operating campgrounds, RV parks, cabins, and recreational facilities across the United States. They partner with public agencies and private landowners to provide outdoor lodging and recreation experiences for travelers and outdoor enthusiasts. Their services include reservations, guest services, maintenance, and facility management, aimed at enhancing the overall visitor experience. Working with Basecamp Hospitality often means being part of a team that values sustainability, customer service, and a love for the outdoors.

What are the key skills and qualifications needed to thrive as a hospitality professional at Basecamp Hospitality, and why are they important?

To thrive in a hospitality role at Basecamp Hospitality, you need strong customer service skills, attention to detail, and experience in hospitality or tourism, often supported by relevant certifications such as food safety or hospitality management. Familiarity with reservation systems, point-of-sale (POS) software, and property management systems is typically required. Teamwork, problem-solving, and effective communication are standout soft skills in this environment. These skills ensure guests have a positive experience, operations run smoothly, and the company maintains its reputation for excellent service.

What are some typical challenges faced by employees working at Basecamp Hospitality, and how are they supported in overcoming these challenges?

Employees at Basecamp Hospitality often work in dynamic, outdoor-focused environments, which can pose challenges like adapting to changing weather conditions and managing high guest volumes during peak seasons. Team members are supported through thorough training in safety protocols, customer service, and teamwork. The company fosters a collaborative culture, with regular meetings and open communication to address concerns and share solutions. Employees can also access ongoing professional development opportunities to grow within the organization.

What is the difference between Basecamp Hospitality vs Hotel Front Desk Agent?

AspectBasecamp HospitalityHotel Front Desk Agent
CredentialsCustomer service experience, hospitality knowledgeCustomer service skills, hospitality experience, possibly certification
Work EnvironmentHotels, resorts, hospitality venuesHotel lobby, front desk, reception area
Employer & IndustryHospitality companies, hotel chainsHotels, resorts, lodging industry
Common Search/ComparisonYesYes

Basecamp Hospitality roles often involve managing guest experiences and hospitality services, while Hotel Front Desk Agents focus on guest check-in/out and front desk operations. Both positions require customer service skills and hospitality knowledge, but their daily tasks and responsibilities differ slightly based on their specific roles within the hospitality industry.

More about Basecamp Hospitality jobs
What job categories do people searching Basecamp Hospitality jobs look for? The top searched job categories for Basecamp Hospitality jobs are:
Basecamp Hospitality jobs near you
Infographic showing various Basecamp Hospitality job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,716 per year, or $27.7 per hour.

Housekeeping Laundry Manager

Borealis Basecamp

Fairbanks, AK

$5.4K/mo

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

Be an early applicant

Job description

Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

About Borealis Basecamp
Borealis Basecamp is a northern lights-focused adventure resort in Fairbanks, AK. We are the premier winter destination in Alaska and provide a unique experience with sky-view igloos for viewing the aurora from the comfort of your bed.
Borealis Basecamp is part of Stellar Collection, a group of leading travel and tourism companies in Alaska. All brands under Stellar Collection share a mission of creating lifelong memories. We are driven by a passion for sharing the wonder of Alaska with our guests and delivering outstanding customer experiences. We look for opportunities to exceed expectations and provide our guests with memories that they will tell their friends and family about and remember for the rest of their lives.

Position Details

Job Title: Housekeeping & Laundry Manager
Location: Borealis Basecamp Fairbanks, AK
Department: Housekeeping & Laundry
Reports To: General Manager
Employment Type: Full-time Seasonal (Exempt)
Start Date: August 1st, 2026
End Date: April 30th, 2027
Job Summary

The Housekeeping & Laundry Manager is a seasonal, exempt position responsible for the day-to-day operations of the housekeeping and laundry departments, including cleanliness standards, staff supervision, inventory management, and guest service support. This position reports to General Manager leadership and is a key member of the leadership team.
All team members at Borealis Basecamp are expected to maintain a team-first mindset, assist across departments when needed, and communicate confidently and professionally with guests from around the world.

Key Responsibilities


Operational Oversight

  • Manage day-to-day housekeeping and laundry operations across all guest accommodations
  • Ensure consistent execution of Borealis Basecamp cleaning standards and SOPs
  • Coordinate room turnaround, deep cleaning schedules, and readiness for arrivals
  • Support operational planning for high occupancy periods and group arrivals
  • Identify and resolve room-related issues in a timely manner
  • Other duties as assigned

Team Leadership

  • Recruit, onboard, train, schedule, and supervise housekeeping and laundry staff
  • Provide ongoing coaching, performance feedback, and corrective action as needed
  • Maintain clear role definitions, job descriptions, and team organization
  • Lead regular staff meetings and training sessions to reinforce standards

Laundry Operations & Environmental Standards

  • Maintain high standards for all linens used in guest accommodations
  • Oversee laundry processes, ensuring efficiency and quality control
  • Ensure use of environmentally responsible products and practices
  • Manage linen lifecycle, including replacement, waste reduction, and inventory control

Guest Experience & Escalation

  • Serve as the primary escalation point for housekeeping-related guest concerns
  • Address guest issues promptly, professionally, and in alignment with company standards
  • Ensure guest accommodations consistently meet cleanliness and presentation expectations

Inventory, Systems & Compliance

  • Manage departmental inventory, ordering, and supply levels
  • Follow established ordering procedures and budget guidelines
  • Maintain and utilize systems including: ADP, Flybook, MaintainX, and Microsoft Office Suite
  • Track and maintain key performance indicators (KPIs) and department budget

Capacity Planning & Department Operations

  • Maintain appropriate staffing levels based on occupancy and operational demand
  • Plan for seasonal fluctuations and group bookings
  • Ensure consistent adherence to Borealis Basecamp policies and SOPs

Qualifications

  • Preferred 3+ years of supervisory or management experience in housekeeping, hospitality, or related operations
  • Strong attention to detail and commitment to cleanliness standards
  • Proven ability to manage staff, schedules, and daily operations
  • Excellent problem-solving and decision-making skills
  • Ability to maintain a professional, solution-oriented demeanor
  • Strong communication and organizational skills
  • Ability to hold crucial conversations and manage performance issues
  • Proficiency in Microsoft Office (Excel, Word, Teams) and operational systems
  • High school diploma or equivalent preferred
  • Previous hospitality or housekeeping management experience required

Physical Demands

  • Ability to stand and walk for extended periods
  • Ability to lift, carry, and move items up to 50 lbs
  • Ability to work in a fast-paced environment with frequent activity
  • Ability to navigate uneven terrain and outdoor/low-light conditions as needed
  • Flexibility to work weekends, holidays, and varying schedules

Compensation & Benefits

Performance Bonus

The Housekeeping & Laundry Manager is eligible for a semi-annual performance bonus of up to 10% annually of the managers base salary:
  • Up to 5% end-of-season
  • Up to 5% end-of-year
Bonus eligibility and amounts are determined at the discretion of Borealis Basecamp based on financial performance, achievement of goals, and operational metrics. Bonuses are paid following May 15 or December 15, respectively.

Additional Benefits

  • PTO (per company policy)
  • Medical benefits
  • Company phone and computer
  • On-site meals through staff housing program
  • Participation in Basecamp activities
  • Last-minute stay in Basecamp accommodations 2 per year
Employee Housing
Single occupancy room provided on-site at no cost. Amenities include shared common areas with TV, Wi-Fi, dining space, and an exercise area. Housing also includes shared private bathroom, laundry facilities, staff-prepared lunch and dinner, and a self-serve continental breakfast (oatmeal, cereal, fruit, etc.).

Borealis Basecamp Core Values

  • Safety Safety is our #1 priority. We do not compromise when it comes to ensuring the safety of our employees and guests.
  • Hospitality Hospitality is more than customer service; its about building genuine connections that make guests feel valued and welcomed.
  • Continuous Improvement We strive to get better every day in everything we do.
  • Earn Trust We honor commitments, communicate openly and honestly, and treat each other with respect.
  • Teamwork We share responsibilityeveryone contributes, and no task is beneath anyone.

Pre-Employment Requirements

Borealis Basecamp is committed to maintaining a safe and professional work environment. All offers of employment are contingent upon the successful completion of a background check conducted by a third-party provider.
Employees may be subject to drug testing conducted by a third-party provider, including pre-employment, random, reasonable suspicion, and post-incident testing, in accordance with company policy and applicable law.