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Banquets Manager Jobs in Toronto, ON (NOW HIRING)

Marriott

Banquets Houseperson

Toronto, ON · On-site

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform ...

Marriott

Banquets Houseperson

Toronto, ON · On-site

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform ...

Dexterra

Chef Manager

Toronto, ON · On-site

As a Chef Manager , you will be responsible for overseeing the day to day operation of the kitchen ... Hot Kitchens, Cold Kitchens, Pastry / Bakery, Butchery and Banquets dealing with large numbers of ...

Ce Soir Brasserie

Event Server

Oakville, ON

... banquets at Ce Soir Brasserie & Bar. This position focuses on providing attentive, professional ... Support the event flow by following direction from the Event Manager or Captain * Ensure all ...

GolfNorth Properties

Prep/Line Cook

Hornby, ON · On-site

$17.60/hr

Prepare, assemble, and execute menu items for dine-in, take-out, banquets, and plated service ... time management skills * Ability to perform effectively in a fast-paced kitchen environment

GolfNorth Properties

Prep/Line Cook

Hornby, ON · On-site

CA$17.60/hr

Prepare, assemble, and execute menu items for dine-in, take-out, banquets, and plated service ... time management skills * Ability to perform effectively in a fast-paced kitchen environment

ASM Global

In-Seat Runner

Toronto, ON · On-site

CA$20.30/hr

... management, and content and booking of world-class live events. The Legends Global culture is built ... Experience in food service, banquets, or catering preferred * Smart Serve certification if ...

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Banquets Manager information

What does a banquets manager do?

A Banquets Manager is responsible for overseeing all aspects of banquet events in hotels, conference centers, or catering venues. They coordinate with clients to understand event requirements, manage staff, and ensure seamless setup, service, and breakdown of events. Their duties also include budgeting, scheduling, and maintaining high standards of food and service quality. Banquets Managers play a key role in delivering a successful and memorable event experience for guests. They often work closely with chefs, event planners, and other departments to ensure everything runs smoothly.

What are the key skills and qualifications needed to thrive as a banquets manager?

To thrive as a Banquets Manager, you need strong organizational skills, event coordination experience, and a background in hospitality management, often supported by a degree or relevant certification. Familiarity with event management software, point-of-sale (POS) systems, and scheduling tools is typically required. Outstanding leadership, communication, and customer service skills are essential to excel in managing teams and client expectations. These skills ensure smooth event execution, high client satisfaction, and efficient team operations in a fast-paced hospitality environment.

What are some common challenges faced by a banquets manager during large-scale events?

Banquets Managers often encounter challenges such as managing last-minute changes in guest counts, coordinating with multiple vendors, and ensuring seamless communication between kitchen and service staff. Time management is crucial, as events typically follow strict timelines and require quick problem-solving if issues arise. Additionally, maintaining high standards of customer service while overseeing a large team can be demanding, but effective delegation and proactive planning help ensure successful events.

What cities near Toronto, ON are hiring for Banquets Manager jobs?

Cities near Toronto, ON with the most Banquets Manager job openings:

Banquets Manager jobs near you
Infographic showing various Banquets Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution.

Assistant Manager - Banquets Event Operations

Marriott

Toronto, ON • On-site

Full-time

Re-posted 20 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels

Job description

JOB SUMMARY

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Department Operations and Inventories

Manages departmental inventories and assets including par levels and maintenance of equipment.

Conducts monthly department meetings with the Banquet captains and employees.

Maintains attendance log for banquet employees.

Maintains and enforces established sanitation levels.

Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).

Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.

Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).

Uses banquet beverage "Use" records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.

Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.

Schedules banquet service staff to forecast and service standards, while maximizing profits.

Participating in and Leading Banquet Teams

Attends and participates in all pertinent meetings.

Leads shifts and actively participates in the servicing of events.

Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.

Providing and Ensuring Exceptional Customer Service

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Strives to improve service performance.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.

Conducting Human Resources Activities

Interviews and hires Banquet captains and employees with appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Ensures employees understand expectations and parameters.

Observes service behaviors of employees and provides feedback to individuals.

Reviews comment cards and guest satisfaction results with employees.

Participates in the development and implementation of corrective action plans.

Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. This posting is for an existing vacancy.

When you join the Sheraton family, you become a member of its global community. We've been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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