Banner Health Receptionist Jobs (NOW HIRING)

Primary City/State:
Susanville, California
Department Name:
Med/Surg-Hosp
Work Shift:
Varied
Job Category:
Administrative Services
Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today.
Susanville is nestled within the Sierra Nevada Mountains. Enjoy four seasons with a host of year-round recreational opportunities. Explore the 2,700 square miles of public lands, with hiking, biking, cross country skiing, horseback riding, hunting, camping and off-road recreation activities.
As a critical access hospital, Banner Lassen Medical Center offers a wide range of programs and services to aid in prevention, diagnosis and treatment of illness.
As a PRN Health Monitoring & Unit Coordinator for Banner Lassen, you will be responsible for answering the phone, coordinating consults and transcripts. You will be preparing various documents needed for patients and procedures. Order supplies, clean and stock rooms and answer various questions from patients and visitors. This position will work 12hr shifts on an as needed basis.
Please Note: Banner has reached an agreement to transition ownership of Banner Lassen Medical Center to an affiliate of Quorum Health, aligning with our commitment to positioning the hospital for long-term success through a trusted care partner with rural health care expertise.
Banner will continue to recruit as normal until the transition date. Quorum has indicated it will offer employment to all active employees who satisfy Quorum's standard hiring criteria at the time of the transition.
Located in Susanville in northeast California, Banner Lassen Medical Center offers comprehensive care in a state-of-the-art facility to aid in the prevention, diagnosis, and treatment of illnesses. Our 25-bed medical center has a proud history of providing vital caring to the community since 1883. Though we are a small community hospital, we have invested in the latest medical equipment, including a 124-slice CT scanner, nuclear medicine, MRI, ultrasound, bone density and mammography. The hospital also offers infusion, respiratory therapy and cardiopulmonary services as well as laboratory services, inpatient and outpatient surgery and a 24-hour emergency department. Away from work, you'll find that our location at the foot of the scenic Sierra Nevada Mountains offers an unlimited variety of recreational activities, including fishing, camping, golfing, hiking and skiing.
POSITION SUMMARY
This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts. This position is also responsible for continuous observation of patients' monitors, leads and/or activity and behaviors, and for reporting pertinent changes and abnormalities to the appropriate clinical staff. This position is also responsible for maintaining logs of activity and changes or behaviors in accordance with facility standards.
CORE FUNCTIONS
1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician's offices. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
3. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
4. Provides continuous observation of monitors, leads and/or activity and behaviors for assigned patients. Must be aware of pertinent medical history, medications and code status for each of their assigned patients. Alerts appropriate clinical staff of any changes and abnormalities.
5. Obtains calibrated rhythm strips per policy and maintains documentation in accordance with facility standards. Documents changes in clinical and/or behavioral activity. Provides information and summaries to physicians and staff.
6. Monitors and assists in the maintenance of monitoring equipment.
7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit coordinators and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Current BLS certification may be required in certain departments.
Depending on department assignment, completion of unit approved basic electrocardiogram -OR- electroencephalographic interpretation course or on the job training - and - a minimum passing score of 85% on ECG -OR- EEG test, with accurate identification of all lethal cardiac dysrhythmias - OR - epileptiform activity. Must possess a working knowledge of medical terminology. Requires effective interpersonal and problem solving skills.
PREFERRED QUALIFICATIONS
Certified Nursing Assistant or Emergency Medical Technician is preferred.
Additional related education and/or experience preferred.
Estimated Pay Range:
$24.41 - $31.74 / hourBanner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
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