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Banking Jobs in Fulton, MS (NOW HIRING)

Customer Experience Specialist

Tupelo, MS · On-site

$17 - $21.25/hr

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities * Meet or exceed established standards of performance for service and sales while providing an exceptional customer experience

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities * Lead day-to-day operations for all deposit operations team, including but not limited to: * Deposit account onboarding & maintenance

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities * Ensure best in class customer experience by implementing, coaching and developing branch teammates on our service excellence ...

We will be showcasing our International Wealth and Premier Banking, Private Banking, and Global Payments Solutions programs. International Wealth and Premier Banking at HSBC is focused on delivering ...

New

We will be showcasing our International Wealth and Premier Banking, Private Banking, and Global Payments Solutions programs. International Wealth and Premier Banking at HSBC is focused on delivering ...

New

Serve as a banker-facing liquidity subject matter expert for complex regional banking clients (e.g., business with annual revenue > $10MM) * Proactively identify opportunities through portfolio ...

Showing results 21-40

Banking information

See Fulton, MS salary details

$10.2K

$75.5K

$111.5K

How much do banking jobs pay per year?

As of Aug 7, 2026, the average yearly pay for banking in Fulton, MS is $75,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $111,000.00 per year, depending on experience, location, and employer.

What are the different careers in banking?

Banking offers a variety of careers including roles such as tellers, loan officers, financial analysts, branch managers, investment bankers, and risk managers. These positions require different skills, certifications, and levels of experience, and often involve working with banking software and customer service environments.

What is the difference between Banking vs Loan Officer?

AspectBankingLoan Officer
Required CredentialsHigh school diploma or equivalent; some roles require degrees in finance or related fieldsHigh school diploma; often requires licensing or certification (e.g., NMLS)
Work EnvironmentBank branches, offices, online platformsBank branches, client meetings, online communication
Employer & Industry UsageFinancial institutions, banks, credit unionsBanks, mortgage companies, lending institutions
Common Search & ComparisonGeneral banking roles, customer service, financial servicesLoan processing, mortgage lending, credit analysis

Banking is a broad industry encompassing various roles in financial services, while a Loan Officer specializes in evaluating and approving loan applications. Loan Officers focus specifically on lending processes within the banking sector, often requiring specialized licensing. Both roles are integral to banking operations but differ in scope and responsibilities.

What kind of jobs can you get in a bank?

Banking offers a variety of jobs including tellers, loan officers, branch managers, financial analysts, and customer service representatives. These roles often require skills in communication, math, and familiarity with banking software, and may involve working during standard banking hours in a branch or office environment.

What are the key skills and qualifications needed to thrive in banking, and why are they important?

To thrive in Banking, you need strong analytical abilities, financial acumen, and a background in finance, economics, or business, often supported by a relevant degree. Familiarity with banking software, financial modeling tools, and regulatory compliance systems is typically required. Excellent communication, integrity, and client relationship skills make professionals stand out in this field. These competencies are essential for managing financial products, ensuring compliance, and building trust with clients in a dynamic financial environment.

What are some common challenges faced by professionals working in banking, and how can they be managed?

Professionals in banking often encounter challenges such as meeting regulatory compliance, adapting to rapidly changing technology, and managing high expectations for customer service. Handling large volumes of sensitive financial data and staying updated with evolving financial regulations can be demanding. Effective time management, continuous learning, and strong communication within cross-functional teams are key strategies for managing these challenges. Many banks also provide regular training and support to help employees stay current and compliant.

What is banking?

Banking jobs refer to a wide range of positions within financial institutions such as banks, credit unions, and investment firms. These roles can include tellers, loan officers, financial analysts, branch managers, and more. People in banking are responsible for handling financial transactions, advising customers, managing accounts, and ensuring compliance with financial regulations. The industry offers diverse career paths, from customer service to investment banking. Working in banking often requires strong analytical, communication, and customer service skills.
What are the most commonly searched types of Banking jobs in Fulton, MS? The most popular types of Banking jobs in Fulton, MS are:
What job categories do people searching Banking jobs in Fulton, MS look for? The top searched job categories for Banking jobs in Fulton, MS are:
What cities near Fulton, MS are hiring for Banking jobs? Cities near Fulton, MS with the most Banking job openings:
Infographic showing various Banking job openings in Fulton, MS as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $75,519 per year, or $36.3 per hour.

Customer Experience Specialist

Renasant Bank

Tupelo, MS • On-site

$17 - $21.25/hr

Other

Re-posted 6 days ago


Renasant Bank rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

151st of 170 rated banks


Job description

Overview
The Customer Experience Specialist will work closely with other team members, in a professional call center environment, to provide exceptional service to our customers by answering questions, handling complaints and troubleshooting customer issues. The Customer Experience Specialist will handle a high volume of inbound or outbound calls and will work to create a positive experience for each caller. In this role, the Customer Experience Specialist will listen to customers to understand the reason for their call, provide information, explain products to potential and existing customers, as well as promote and sell bank products and services through the discovery process, accurately and efficiently. The Customer Experience Specialist should maintain a broad knowledge of the financial industry as a whole and the organization (including its policies, procedures, products and related services).
Senior Specialists will often serve as the critical back-up to the Customer Experience Supervisor. Senior Specialists lead by example and serve as a role model for the Customer Experience Specialists in all facets of the Specialist role. Senior Specialists may be responsible for customer dispute resolution, which includes all electronic transactions that meet Reg E and NACHA criteria.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
  • Meet or exceed established standards of performance for service and sales while providing an exceptional customer experience
  • Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies
  • Provide customers with answers to inquiries regarding a very broad and challenging range of financial services in an efficient and timely fashion
  • Process customer transactions accurately including; transfer, stop payments, loan payments, loan payoffs, etc.
  • Uncover banking needs through the discovery process by initiating conversations with all customers and responding efficiently and accurately as well as promote and cross-sell bank products and services in a professional manner
  • Investigate, track and resolve customer problems and inquiries in a timely manner
  • Maintain knowledge of Customer Experience Center policies and procedures, bank products and services, general operating procedures and regulations to protect the bank from unnecessary risk
  • Participate in training and other learning opportunities to expand knowledge of company and position
  • Exhibit positive team spirit and willingness to help customers, both internal and external
  • Perform other related duties as assigned

For all Senior Specialists:
  • Educate customers on complex products, services and disputes
  • Identify and solve customer disputes by processing claims, monitoring and tracking cases, reporting losses to leadership and identifying fraud trends with a sense of urgency and in compliance with Reg E & NACHA timelines
  • Provide guidance, mentoring and training to other specialists as needed

Qualifications
  • High school diploma or equivalent required, college education preferred
  • Minimum of 1 year of experience in customer service and/or sales required
  • Detail-oriented and good organizational skills
  • Ability to produce individual and team sales and customer experience results
  • Effective written and verbal communication skills, including a pleasant tone and exceptional telephone manners
  • Proven ability to work closely with others in a willing and professional manner to resolve problems and address needs
  • Strong sales and marketing skills with proven ability to sell bank products and services preferred
  • Strong sense of teamwork, ability to work cooperatively in a team environment
  • Knowledge of bank policies and procedures, regulations, control systems, operational issues related to banking and retail deposit/loan products and services preferred
  • Ability to work and adhere to flexible schedule in a demanding and fast-paced environment (Hours may exceed 40 hours per week, including Saturday rotations)

For all Senior Specialists:
  • Minimum of 2 years Customer Experience Specialist experience required
  • Ability to handle and resolve the complex matters and handle difficult customer situations with little to no supervision
  • Strong attention to detail and ability to make informed decisions
  • Ability to quickly and effectively identify needs while problem solving and exercising good judgement

Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

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