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Banking Operations Associate Jobs in Cleveland, OH

Northwest

Summer Associate

Amherst, OH · On-site

... the bank from unnecessary risk by following compliance, risk, and operational procedures Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being ...

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Banking Operations Associate information

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How much do banking operations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for banking operations associate in Cleveland, OH is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.38 per hour, depending on experience, location, and employer.

What is a banking operations associate?

Banking Operations Associates are professionals who support the daily functions of a bank by processing transactions, ensuring regulatory compliance, and maintaining accurate records. They handle tasks such as account management, reconciliations, data entry, and assisting with audits. Their role is crucial in ensuring efficient and secure banking operations, as they work closely with other departments to resolve issues and improve processes. Banking Operations Associates play a key part in maintaining the integrity and reliability of financial services.

What are the key skills and qualifications needed to thrive as a banking operations associate?

A Banking Operations Associate needs strong analytical abilities, attention to detail, and a solid understanding of banking procedures, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance tools is typically required, along with knowledge of industry regulations. Excellent organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure accurate transaction management, regulatory compliance, and efficient support of daily banking operations.

What are some common challenges faced by banking operations associates, and how can they be effectively managed?

Banking Operations Associates often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and coordinating across multiple departments to resolve discrepancies. Effective time management, attention to detail, and strong communication skills are essential to navigate these challenges. Additionally, staying updated on compliance policies and leveraging internal resources for support can help associates maintain accuracy and efficiency in a fast-paced environment.

What does a banking operations associate do at a bank?

A banking operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as verifying deposits, resolving account issues, and supporting daily banking functions to ensure smooth operations.

What are the most commonly searched types of Banking Operations jobs in Cleveland, OH?

The most popular types of Banking Operations jobs in Cleveland, OH are:

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For Banking Operations Associate jobs in Cleveland, OH, the most frequently searched job titles are:

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The top searched job categories for Banking Operations Associate jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Banking Operations Associate jobs?

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Banking Operations Associate jobs near you
Infographic showing various Banking Operations Associate job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,958 per year, or $25.5 per hour.

Associate Director, Credit Operations Support

Bridgestone Americas, Inc.

Brook Park, OH • On-site

Full-time

Posted 23 days ago

Bridgestone Americas rating

7.3

Company rating: 7.3 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

323rd of 540 rated manufacturers

Job description

Company Overview
Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.
Job Category
Customer Support
Position Summary
This position is responsible for a wide range of duties. The associate director is responsible for oversite and strategic management of the day-to-day responsibilities of Operations Audit and Compliance, Correspondence and Dispute Management, Payment Exception Processing, Mail Services, Payments, Credit Reporting and Operational Fraud.
Responsibilities
  • Establish, review, analyze processes, and related performance metrics to ensure accuracy and timeliness for all operations related to support functions.
  • Develop, implement, and ensure the continuous improvement of workflow, operational methodologies, learning and performance, policies and procedures supporting the department.
  • Research, recommend, and implement operational fraud prevention technologies, policies, procedures, and strategies.
  • Utilizes excellent process knowledge to ensure standard operating procedures are aligned and in compliance with all regulatory, legal, contractual, and internal control requirements.
  • Provides leadership, direction, and support to the Operations Support Team in reviewing, identifying, and implementing new or revised processes and solutions required to ensure successful execution of the business plan.
  • Participates and presents in Credit Operations business reviews.
  • Proficiency in fraud detection, prevention, investigation, and transaction-monitoring environments.
  • Risk and governance leadership, strong understanding of first-line models, ability to balance risk mitigation with customer experience, and commitment to regulatory and organizational standards.
  • Regularly communicates status of operational fraud performance, and compliance and operational audit findings impacting the Operations Department to the organizational leadership team; recommends improvements and procedural changes as needed.
  • Ensures development and training of department's teammates to meet performance goals while ensuring compliance with regulatory and company policies.
  • Maintains a strong knowledge of industry trends as related to the areas of the regulatory environment, compliance, audit, operational fraud, and assigned responsibilities.
  • Partner with various CFNA COEs to identify, shape, and advance performance and financial opportunities for the organization.

Minimum Qualifications
  • Deep understanding of operations management, compliance, audit, consumer disputes management, fraud, and optimization strategies.
  • Ability to translate complex concepts into clear business implications.
  • Demonstrated expertise in disputes, chargebacks, payments, and operations.
  • Strong analytical and financial acumen.
  • Ability to effectively prioritize workload to meet established deadlines and SLAs.
  • Ability to work independently and within a team.
  • Self-motivated, results-oriented, and able to manage multiple priorities.
  • Strong collaboration skills.
  • Ability to demonstrate strong verbal and written communication skills.
  • Ability to analyze data and make recommendations for improvement.
  • Demonstrates strict adherence to banking regulations and internal policies.
  • Displays a solid understanding of Microsoft Office product suite.

Required: Associate degree with 5 years of experience in financial services, audit, and/or compliance.
Preferred: Bachelor's degree with a minimum of 10 years of experience in financial services; experience including operations and fraud management, audit, payments, consumer disputes, and compliance.
At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • An effective and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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