Banking Operations Associate Jobs in Alton, IL (NOW HIRING)

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let’s talk about how you can find your place here at Stifel, where success meets success.

The Deposit Operations Business Systems Specialist supports the daily maintenance, monitoring, and administration of core banking and ancillary systems. This role focuses on user access controls, system updates, reporting support, and audit preparation activities to ensure operational accuracy, data integrity, and compliance. The Specialist partners with internal teams to troubleshoot basic system issues, fulfill requests, and support ongoing process improvements within Deposit Operations.

• Maintain system specifications across multiple banking and operational platforms, ensuring accurate setup and updates of products, users, and configurations.
• Support user access administration across 16+ systems, including adding, modifying, removing, and resetting user access, as well as assisting with periodic access reviews to ensure appropriate permissions.
• Monitor HR notifications to promptly remove or update system access for terminated or transferred employees.
• Assist with internal and external audit requests by gathering documentation, validating system data, and responding to inquiries.
• Support affiliate account monitoring and reporting to ensure compliance with internal policies.
• Generate and distribute routine Business Analytics reports and assist with data validation and reconciliation.
• Review Fiserv publications and system updates, escalating relevant changes and coordinating with appropriate departments as needed.
• Assist with maintaining documentation for processes, procedures, and system configurations.
• Identify and escalate system issues, discrepancies, or inefficiencies to senior team members.
• Provide day-to-day operational support to Deposit Operations and business partners.

• Basic understanding of banking operations or financial services environments.
• Strong attention to detail with a focus on accuracy and data integrity.
• Ability to follow established procedures and manage routine, recurring tasks.
• Develop analytical and problem-solving skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Effective communication skills and ability to collaborate across teams.
• Demonstrated ability to work independently with guidance and escalate issues appropriately.
• Experience working with system access controls or user administration processes.

• Minimum Required: High school degree or equivalent.
• Preferred: Bachelor's degree.
• Minimum Required: No experience required, 1+ years of relevant experience in banking, operations, or systems support preferred.

• Minimum Required: None.

• Proficient in Microsoft Office Suite (Excel, Outlook, Word).
• Familiarity with core banking systems (e.g., Fiserv Premier).
• Exposure to Business Analytics or reporting tools.

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let’s talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel’s bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law.  If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights.

Stifel is an Equal Opportunity Employer.