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Banking Manager Jobs in Draper, UT (NOW HIRING)

CCBank

Digital Banking Manager

Pleasant Grove, UT · On-site

Summary The Digital Banking & Treasury Management Manager/Director leads the strategic direction, service delivery, and operational oversight of the Bank's Digital Banking, Treasury Management ...

Bank of Utah

Banking Associate I

Orem, UT · On-site

$16 - $18/hr

My name is Brooks Rose, and I work as Banking Manager. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah's largest privately owned community banks. We were ...

US Bank

Business Banking Relationship Manager

Provo, UT · Hybrid

Business Banking Relationship Managers play a pivotal role in helping our business clients achieve their financial goals. They do this by approaching each and every day with a single purpose - to do ...

Sunwest Bank

Relationship Manager

Sandy, UT · On-site

$150K - $175K/yr

Prepares or assists in the preparation of credit authorizations, in accordance with the Bank ... Maintains a general knowledge of cash management and deposit products offered by the Bank. * Works ...

Sunwest Bank

Relationship Manager

Sandy, UT · On-site

$150K - $175K/yr

Prepares or assists in the preparation of credit authorizations, in accordance with the Bank ... Maintains a general knowledge of cash management and deposit products offered by the Bank. * Works ...

BMO Capital Markets

Associate Banker

Salt Lake City, UT · On-site

... banking plans and credit card needs. * Contributes to meeting branch business results and the customer experience. * Supports operational activities (e.g. inventory management, escalated service ...

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All JobsBanking JobsBanking Manager JobsBanking Manager Jobs in Draper, UT

Banking Manager information

See Draper, UT salary details

$27.1K

$58.2K

$89.3K

How much do banking manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for banking manager in Draper, UT is $58,167.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $68,700.00 per year, depending on experience, location, and employer.

What does a banking manager do?

A Banking Manager oversees the daily operations of a bank branch or department, ensuring efficient customer service, adherence to financial regulations, and achievement of sales targets. They supervise staff, manage budgets, handle customer issues, and implement strategies to attract and retain clients. Banking Managers also play a critical role in risk management, compliance, and maintaining the financial health of their branch. Their responsibilities may vary depending on the size and type of the financial institution.

What are some common challenges banking managers face when overseeing branch operations?

Banking Managers often encounter challenges such as balancing regulatory compliance with customer service, managing team performance, and adapting to rapidly changing financial technologies. They are responsible for ensuring the branch meets sales targets while maintaining strict adherence to policies and procedures. Additionally, they must foster a collaborative team environment, address customer concerns promptly, and stay informed about industry trends to keep the branch competitive.

What are the key skills and qualifications needed to thrive as a banking manager, and why are they important?

To thrive as a Banking Manager, you need strong financial acumen, leadership abilities, and a background in finance or business administration, often supported by a bachelor’s degree or higher. Familiarity with banking software, risk management tools, and regulatory compliance systems is typically required. Excellent communication, problem-solving, and team management skills help foster client relationships and lead staff effectively. These competencies are crucial for ensuring operational efficiency, regulatory compliance, and the achievement of organizational goals in a dynamic financial environment.

What is the difference between Banking Manager vs Loan Officer?

AspectBanking ManagerLoan Officer
CredentialsBachelor’s degree in finance, business, or related field; often required certificationsBachelor’s degree; certifications like Mortgage Loan Originator (MLO) license may be needed
Work EnvironmentBank branches, corporate offices, management settingsBank branches, lending offices, client meetings
Employer & Industry UsageCommercial banks, retail banking, financial institutionsCommercial banks, mortgage companies, credit unions
Common Search & ComparisonOften compared for managerial roles in bankingCompared for loan processing and client advisory roles

The main difference is that a Banking Manager oversees overall branch operations, staff, and strategic goals, while a Loan Officer focuses on evaluating and approving individual loan applications. Both roles require financial knowledge and customer service skills but serve different functions within the banking industry.

What are the most commonly searched types of Banking jobs in Draper, UT?

The most popular types of Banking jobs in Draper, UT are:

What cities near Draper, UT are hiring for Banking Manager jobs?

Cities near Draper, UT with the most Banking Manager job openings:

Banking Manager jobs near you
Infographic showing various Banking Manager job openings in Draper, UT as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,167 per year, or $28 per hour.

Digital Banking Manager

CCBank

Pleasant Grove, UT • On-site

Full-time

Re-posted 7 days ago

Job description

Summary

The Digital Banking & Treasury Management Manager/Director leads the strategic direction, service delivery, and operational oversight of the Bank's Digital Banking, Treasury Management, Payment Solutions, and Online Account Origination programs. This role serves as the Bank's subject matter expert for electronic payments and digital account services, including ACH, domestic and international wire transfers, Real-Time Payments (RTP), FedNow, Positive Pay, and online account origination.

This position requires a strong and continually growing understanding of the payments ecosystem and the rules and regulations that govern it, along with the ability to support, train, and troubleshoot on behalf of consumer, business, and treasury management customers. The Digital Banking & Treasury Management Manager/Director oversees service workflows, monitors performance against service level agreements (SLAs), leads and develops team members, drives digital banking strategy, and partners with Operations, Compliance, BSA, Deposit Operations, Relationship Managers, and technology vendors to deliver secure, compliant, and customer-focused digital banking and payment services.

Responsibilities

Customer Service Leadership

  • Lead and support the Digital Banking team in delivering consistent, high-quality customer service across all digital banking channels.
  • Ensure customer inquiries, requests, and issues are handled professionally, efficiently, and in accordance with service standards.
  • Address escalated customer service issues and ensure timely resolution.
  • Promote a customer-first mindset while balancing service quality with operational expectations.

Service Level & Performance Management

  • Monitor team performance against established service level agreements (SLAs), response times, and quality standards.
  • Identify service trends, recurring customer issues, and opportunities for improvement.
  • Implement workflow, staffing, or process adjustments to improve service delivery.
  • Review service metrics and provide performance updates to leadership as needed.

Team Management & Development

  • Supervise, coach, and develop Digital Banking staff.
  • Set clear expectations for service behavior, productivity, and quality.
  • Support onboarding, training, and ongoing skill development.
  • Provide regular feedback and address performance issues promptly and constructively.

Issue Resolution & Escalation Management

  • Serve as a primary escalation point for complex or sensitive customer service matters, including payments and treasury management issues.
  • Coordinate with Operations, IT, Fraud, Risk, and vendors to resolve customer-impacting issues.
  • Ensure issues and escalations follow documented processes.
  • Maintain clear documentation of issues, resolutions, and follow-up actions.

Treasury Management & Payments Expertise

  • Serve as the Bank's subject matter expert for Treasury Management products, ACH origination and processing, domestic and international wire transfers, Real-Time Payments (RTP), FedNow, and Positive Pay fraud prevention services.
  • Maintain in-depth knowledge of NACHA Operating Rules, ACH risk management practices, and applicable payments regulations.
  • Provide guidance on commercial payment workflows, cash management services, and business and commercial online banking platforms.
  • Monitor emerging payment technologies, industry trends, fraud risks, and regulatory requirements affecting electronic payments, and recommend enhancements accordingly.

Customer Support & Training

  • Serve as a subject matter expert for Digital Banking and Treasury Management products.
  • Support business and treasury management customers with onboarding, implementation, training, and ongoing service needs.
  • Provide training and education to customers on treasury management solutions, including ACH, wire transfers, Positive Pay, remote deposit capture, and online banking administration.
  • Provide customer service and support in troubleshooting the Bank's online banking and treasury management systems, including but not limited to NACHA file uploads, file validation errors, exception processing, return items, ACH origination issues, ACH recalls, and proof of authorization requests.
  • Assist customers with domestic and international wire submissions, approvals, templates, and troubleshooting.
  • Assist in addressing account takeover incidents and other fraud-related concerns affecting customer accounts.
  • Work directly with commercial clients to resolve complex payment, fraud prevention, and online banking issues.
  • Partner with Operations, Deposit Operations, and Relationship Managers to deliver exceptional customer support and service.

Online Account Origination (OAO)

  • Manage and oversee the Bank's Online Account Origination (OAO) platform and related processes for consumer and business account opening.
  • Ensure a seamless, secure, and compliant digital account opening experience for consumers and businesses.
  • Monitor account opening workflows, fraud prevention tools, identity verification systems, and exception processing.
  • Partner with Compliance, BSA, Deposit Operations, and technology vendors to maintain regulatory compliance and operational effectiveness of digital onboarding platforms.
  • Review and recommend enhancements to digital onboarding processes to improve customer experience, account conversion rates, and operational efficiency.
  • Serve as the primary business owner and subject matter expert for online account opening systems, integrations, and reporting.
  • Coordinate implementation, testing, maintenance, and vendor management activities related to digital account origination platforms.
  • Develop procedures, provide training, and ensure staff are knowledgeable regarding digital account opening requirements and processes.

Leadership & Strategic Responsibilities

  • Lead the Digital Banking team and support the strategic growth of Digital Banking, Treasury Management, and Payment Solutions services.
  • Drive process improvements, operational efficiency, and risk mitigation initiatives across digital banking and payments operations.
  • Collaborate with third-party vendors to enhance digital banking capabilities and the overall customer experience.
  • Represent Digital Banking and Treasury Management in cross-functional strategic planning and product development initiatives.

Policies, Procedures & Quality Assurance

  • Ensure customer service, payments, and account opening procedures and workflows are followed consistently.
  • Assist in updating service procedures, scripts, and job aids related to digital banking, treasury management, and payments.
  • Conduct periodic quality reviews to ensure accuracy, consistency, and compliance.
  • Recommend enhancements to improve customer experience and reduce service friction.

Collaboration & Internal Coordination

  • Partner with internal teams to address service issues affecting customers.
  • Communicate customer trends, service risks, and recurring issues to leadership.
  • Support implementation of changes that impact digital banking, treasury management, and payments processes.
  • Participate in projects aimed at improving service delivery and customer satisfaction.

Other Duties

  • Perform additional duties as assigned by the SVP, Bank Operations.

Specifications and Requirements

Experience

  • Three (3) to five (5) years of experience in banking customer service, digital banking support, treasury management, or operations management.
  • Prior supervisory or people-management experience required.
  • Experience with ACH origination and processing, wire transfers, Real-Time Payments (RTP), FedNow, and Positive Pay strongly preferred.

Knowledge & Skills

  • Strong understanding of customer service principles within a financial services environment.
  • Experience managing service queues, escalations, and performance metrics.
  • Demonstrated ability to coach and develop staff.
  • Strong interpersonal, communication, and problem-solving skills.
  • Strong knowledge of the payments ecosystem, including ACH, domestic and international wires, RTP, FedNow, and Positive Pay, along with NACHA Operating Rules and ACH risk management practices.
  • Experience with business and commercial online banking platforms and treasury management products, with the ability to train customers and troubleshoot system and payment-related issues.
  • Experience with Online Account Origination (OAO) platforms and digital onboarding solutions, including deposit account opening, identity verification, fraud prevention, and customer onboarding workflows, preferred.

Education & Certifications

  • High School Diploma or equivalent required.
  • Bachelor's degree in Business, Finance, or a related field preferred.
  • Accredited ACH Professional (AAP) certification preferred. Candidates who do not currently hold an AAP certification must be willing to obtain the certification within 12 to 18 months of hire; the Bank will provide training resources, study materials, and testing support to assist the employee in achieving certification.

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