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Banking Customer Service Jobs in Reston, VA (NOW HIRING)

EagleBank

Customer Service Representative

Chevy Chase, MD · On-site

$20.05 - $28.26/hr

  • Medical

  • Retirement

Customer Service Representative Location : Location US-MD-Chevy Chase ID 2026-2302 Location ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Bethesda, MD · On-site

$23.24 - $33.01/hr

  • Medical

  • Retirement

Customer Service Representative Location : Location US-MD-Bethesda ID 2026-2288 Location : Address ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Falls Church, VA · On-site

$20.05 - $28.26/hr

  • Medical

  • Retirement

Customer Service Representative Location : Location US-VA-Tysons Corner ID 2026-2294 Location ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Washington, DC · On-site

$23.24 - $33.01/hr

  • Medical

  • Retirement

Customer Service Representative We are a values driven organization putting Relationships First ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Bethesda, MD

$23.24 - $33.01/hr

  • Medical

  • Retirement

Provides quality service to internal and external clients through effective and professional ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Washington, DC

$23.24 - $33.01/hr

  • Medical

  • Retirement

Provides quality service to internal and external clients through effective and professional ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Washington, DC · On-site

$23.24 - $33.01/hr

  • Medical

  • Retirement

Provides quality service to internal and external clients through effective and professional ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Chevy Chase, MD · On-site

$20.05 - $28.26/hr

  • Medical

  • Retirement

Provides quality service to internal and external clients through effective and professional ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Chevy Chase, MD

$20.05 - $28.26/hr

  • Medical

  • Retirement

Provides quality service to internal and external clients through effective and professional ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

EagleBank

Customer Service Representative

Bethesda, MD · On-site

$23.24 - $33.01/hr

  • Medical

  • Retirement

Provides quality service to internal and external clients through effective and professional ... The Community Banking division includes our branch network and our Customer Care Center. While we ...

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Showing results 21-40

All JobsBanking Customer Service JobsBanking Customer Service Jobs in Reston, VA

Banking Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do banking customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for banking customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is a banking customer service representative?

Banking customer service representatives are professionals who assist clients with their banking needs, both in person and over the phone or online. They help customers open and manage accounts, resolve issues, answer questions about banking products, and process transactions. Their role is crucial in providing a positive experience for customers and ensuring their banking needs are met efficiently and accurately.

What are the key skills and qualifications needed to thrive as a banking customer service representative?

To thrive as a Banking Customer Service Representative, you need a solid understanding of financial products, cash handling, and customer service principles, often supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure transaction technologies is typically required. Strong communication, problem-solving, and patience are vital soft skills for building trust and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining regulatory compliance, and supporting the bank’s reputation.

What are some common challenges faced by banking customer service representatives, and how are they typically addressed?

Banking customer service representatives often handle high call volumes and must resolve complex account issues while maintaining a positive attitude. Balancing strict security protocols with providing quick, accurate assistance can be challenging. To address these, banks provide ongoing training, robust knowledge bases, and supportive team structures. Additionally, representatives often collaborate closely with other bank departments to ensure customer concerns are resolved efficiently and accurately.
Banking Customer Service jobs near you
Infographic showing various Banking Customer Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Teller

Burke & Herbert Bank

Springfield, VA • On-site

$19/hr

Other

Re-posted 17 days ago

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 171 rated banks

Job description

CLASSIFICATION
Non-exempt
REPORTS TO
Community Bank Manager
JOB DESCRIPTION
Summary/Objective
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.
Essential Functions
  • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
  • Adheres at all times to the "check cashing policy" and "limitation of authority policy" as indicated in Reg CC.
  • Issues cashiers' checks and redeems Savings Bonds.
  • Reconciles cash and transactions each day to within the "teller difference standards" and reports results through submission of teller daily balance sheet.
  • Consistently demonstrates a helpful, friendly attitude.
  • Maintains proper amounts of currency and coin in drawer.
  • Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
  • Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.
  • Adheres to all security procedures.
  • Sells and/or refers Bank products and services to customers and prospects.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities
Skills/Abilities
  • Strong customer service and sales skills.
  • Ability to communicate clearly with the public.
  • Good math skills and must be able to perform accurate work.
  • Understand security issues involving money and checks preferred.
  • Good comfort level with handling United States currency.
  • Ability to handle and count money accurately.
Education and Experience
  • High School diploma or equivalent preferred.
  • Sales and customer service experience preferred.
  • Experience in handling United States currency preferred.
  • Basic Computer Skills required.

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
For Applicants located in Virginia (VA): The pay range for this position is $17.00 per hour to $19.00 per hour. Other compensation includes a commission plan and overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a work week.
The ranges listed for Virginia Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time

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