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Banking Customer Service Associate Jobs in Florida

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

Customer Service Associate Starting hiring pay at: $15.75 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

ATCO, Inc.

CUSTOMER SERVICE ASSOCIATE

Bradenton, FL · On-site

$13 - $14/hr

The Customer Service Associate provides efficient, and courteous customer service, follows all company policies and procedures according to handbook, and sells products to individuals in a high ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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Banking Customer Service Associate information

What is the difference between Banking Customer Service Associate vs Teller?

AspectBanking Customer Service AssociateTeller
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; cash handling experience
Work EnvironmentBank branches, call centers, online supportBank branches, face-to-face with customers
Primary ResponsibilitiesAssisting customers with account inquiries, resolving issues, providing product infoProcessing deposits, withdrawals, cash handling, balancing cash drawer

While both roles serve banking customers, a Banking Customer Service Associate focuses on customer support and account assistance, often in call centers or branch support, whereas a Teller handles cash transactions directly at the branch. Both roles require strong communication skills and banking knowledge, but Tellers are more involved with cash handling and transaction processing.

Is a banking customer service associate a stressful job?

A banking customer service associate role can be stressful due to handling customer complaints, managing multiple tasks, and meeting performance targets. The job often requires strong communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What is a banking customer service associate in a bank?

A banking customer service associate is a professional who assists customers with their banking needs, such as account inquiries, transactions, and problem resolution. They often work at bank branches, use banking software, and require good communication and customer service skills.

What are the most commonly searched types of Banking Customer Service jobs in Florida?

The most popular types of Banking Customer Service jobs in Florida are:

What cities in Florida are hiring for Banking Customer Service Associate jobs?

Cities in Florida with the most Banking Customer Service Associate job openings:

Banking Customer Service Representative

Jacksonville, FL • On-site

WorkPath Partners
See more jobs at WorkPath Partnersexternal

$14.75 - $20.25/hr

Other

Re-posted 7 days ago

Job description

Banking Customer Service Representative

This position is located onsite in Jacksonville, FL with varying shift availability. As a Banking Customer Service Representative, you will work in an inbound contact center providing exceptional service to our clients or branch office partners regarding their banking accounts. CSR's must handle all scenarios within the bank's policies and procedures. The expectation of a CSR is to be actively engaged in a conversation with our client or internal partner while accurately processing through various systems in a timely and efficient manner. Associates must be able to think critically to determine the best course of action to solve the issue at hand.

Key Responsibilities include:

  • Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
  • Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
  • Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
  • Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
  • Display passion, commitment and deliver an experience that improves our customers' financial lives

Required Skills:

  • Must possess the skills to navigate between multiple screens and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
  • Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint
  • Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
  • Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
  • Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
  • Positive attitude that embraces coaching as an opportunity to improvement in current role
  • Ability to handle confidential matters and sensitive information in a responsible manner

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