ZipRecruiter

Log In

1

Banking Associate Jobs in Hoover, AL (NOW HIRING)

Renasant Bank

Mortgage Banker

Birmingham, AL · On-site

Communicate with the Mortgage Banking department in order to clarify program changes or updates to ... Conduct seminars for local realtors and new associates on different aspects of lending; i.e ...

next page

Showing results 1-20

All JobsBanking Associate JobsBanking Associate Jobs in Hoover, AL

Banking Associate information

See Hoover, AL salary details

$23.8K

$124.6K

$274K

How much do banking associate jobs pay per year?

As of Aug 25, 2026, the average yearly pay for banking associate in Hoover, AL is $124,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $187,500.00 per year, depending on experience, location, and employer.

What is a banking associate?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What skills and qualifications are needed to be a banking associate?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What challenges do banking associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What level is a banking associate at a bank?

A banking associate is typically an entry-level or junior position within a bank, often requiring a high school diploma or bachelor's degree. The role involves customer service, account management, and basic banking operations, with opportunities for advancement to higher roles such as senior associate or specialist based on experience and performance.

What are the most commonly searched types of Banking jobs in Hoover, AL?

The most popular types of Banking jobs in Hoover, AL are:

What cities near Hoover, AL are hiring for Banking Associate jobs?

Cities near Hoover, AL with the most Banking Associate job openings:

Banking Associate jobs near you
Infographic showing various Banking Associate job openings in Hoover, AL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 2% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $124,592 per year, or $59.9 per hour.

Retail Service Support Specialist

Birmingham, AL

FirstBank
See more jobs at FirstBankexternal

Full-time

Posted 29 days ago

Job description

Summary:

This position is a support position for frontline staff associates and operational departments. The position requires Policy and Procedures written and maintained to provide adherence to bank processes. The Retail Service Support Specialist will utilize systems and procedures to assist with problem solving and resolution to provide a pleasant experience to any bank associate and ultimately FirstBank customers.

Essential Duties and Responsibilities:

  • Respond to branch inquiries including platform and teller on operational issues in a quick and efficient manner utilizing professional customer service communication with all bank associates
  • Acts as a functional liaison for operational activities between Market Leadership, Platform Sales, Tellers, and all operational support departments
  • Work with operational support departments to implement new processes
  • Review bank policy and procedure for reasonableness and provide recommended changes to supervisor- Create and maintain procedure as directed by supervisor.
  • May be responsible for the creation and distribution of certain departmental reports
  • Assist in the coordination of branch openings, closings, relocations, and reductions in branch services.
  • Assist with bank acquisitions or conversions
  • Participate in all required training sessions for Compliance
  • Maintain adequate controls to ensure compliance with consumer protection statutes/regulations in a defined area of responsibility
  • Implement bank-directed changes relating to regulatory amendments
  • Support Retail Sales initiatives to ensure internal clients receive an exceptional level of customer service
  • As needed, provide support for offline processing of customer transactions
  • Collaborate with outside vendors to streamline processes and functions for day-to-day operations
  • Required hours are 8:00 am to 5:00 pm Monday through Friday or as required for problem solving (Some Saturday and holiday hours may be required for support but is not typical)

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Organization and attention to detail are crucial to be successful in this position. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Bachelor's Degree preferred, or equivalent combination of experience and training
  • More than 5 years' experience in retail banking required
  • Prior Teller Supervisor and/or Regional Branch Operations management experience strongly preferred, with proven track record in loss reduction, risk management, and efficiency control
  • Extensive knowledge of banking policy, procedure, products, and regulations required
  • Extensive knowledge of deposit/loan operations strongly preferred
  • Knowledge of using Word, Excel or other office products is required

Skills and Abilities

  • Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information
  • Respectful demeanor toward other associates and managers that promotes a positive and professional work environment
  • Ability to understand and comply with bank policy, laws, regulations as applicable to defined job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity
  • Proficient analytical skills required. Must be detail-oriented, with strong organizational and implementation skills
  • Must be able to resolve problems and improve processes quickly, effectively, and professionally
  • Excellent interpersonal and communications skills required
  • Must be punctual and demonstrate integrity
  • Require little supervision- self-starter
  • Must be able to motivate and influence others
  • Must be able to travel as needed for training, team meetings or branch needs as determined by Supervisor
Employment Type: Full-Time

Apply