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Bank Trainer Jobs in Michigan (NOW HIRING)

Old National Bank

Relationship Banker

Grand Rapids, MI · On-site

$17 - $27.50/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Superior National Bank

Universal Banker

Troy, MI

$17 - $21.25/hr

Consults with and advises customers about all bank products and services. Uncovers needs for ... of in-house training program Experience in a banking/lending environment preferred Physical ...

Old National Bank

Banking Center Manager

Battle Creek, MI · On-site

$60K - $121K/yr

Overview Old National Bank has been serving clients and communities since 1834. With over $70 ... This includes hiring, training, mentoring, and developing team members to create a proficient team ...

Superior National Bank

Universal Banker

Troy, MI · On-site

$17 - $21.50/hr

Consults with and advises customers about all bank products and services. * Uncovers needs for ... Successful completion of in-house training program * Experience in a banking/lending environment ...

Old National Bank

Relationship Banker

Grand Rapids, MI · On-site

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Old National Bank

Relationship Banker

Holland, MI · On-site

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Old National Bank

Relationship Banker

Grand Rapids, MI

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Old National Bank

Relationship Banker

Dexter, MI · On-site

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Huron Community Bank

Personal Banker

West Branch, MI · On-site

$16.50/hr

Bank Operations: * Assist the Head of Retail Banking, HR Director, Senior Management and other ... May participate in interviewing and training new personnel. * May participate in the preparation ...

Old National Bank

Relationship Banker

Dexter, MI

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Old National Bank

Relationship Banker

Niles, MI

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Old National Bank

Relationship Banker

Holland, MI

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

Old National Bank

Relationship Banker

Manchester, MI

$17 - $29.75/hr

... bank policies, procedures, and regulatory requirements. * Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position ...

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All JobsBank Trainer JobsBank Trainer Jobs in Michigan

Bank Trainer information

See Michigan salary details

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$31

How much do bank trainer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bank trainer in Michigan is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Bank Trainer vs Bank Customer Service Representative?

AspectBank TrainerBank Customer Service Representative
Required CredentialsTypically requires a degree in finance, education, or related field; certifications in banking or training are a plusHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentPrimarily office-based, conducting training sessions, workshops, and developing training materialsBranch or call center environment, assisting customers with accounts, transactions, and inquiries
Employer & Industry UsageUsed by banks to train new employees and ongoing staff developmentFrontline role in banks, retail branches, and customer service centers

Bank Trainers focus on developing employee skills through training programs, while Bank Customer Service Representatives handle daily customer interactions. Both roles are essential in banking, but they serve different functions within the industry.

What is a bank trainer?

Bank Trainers are professionals who design, deliver, and evaluate training programs for bank employees. Their role is to ensure that staff are knowledgeable about banking products, regulatory compliance, customer service, and internal procedures. They may conduct in-person workshops, create e-learning modules, and assess employee performance to identify further training needs. Bank Trainers play a key role in maintaining high standards of service and compliance within financial institutions.

What are the key skills and qualifications needed to thrive as a bank trainer?

To thrive as a Bank Trainer, you need expertise in banking operations, training methodologies, and a background in finance or business, often supported by relevant certifications like Certified Bank Trainer (CBT) or experience in adult education. Familiarity with learning management systems (LMS), digital training tools, and presentation software is commonly required. Exceptional communication, patience, and the ability to engage and motivate diverse learners are vital soft skills for this role. These competencies are crucial to ensure effective knowledge transfer, compliance with regulations, and the ongoing professional development of bank staff.

What are some common challenges bank trainers face when delivering training to diverse teams?

Bank Trainers often work with employees from various backgrounds and experience levels, which can make it challenging to create training sessions that are engaging and effective for everyone. Adapting training materials to accommodate different learning styles, keeping up with regulatory changes, and ensuring all staff remain compliant are frequent challenges. Additionally, trainers must often balance in-person and digital training formats, requiring strong communication and technological skills. Successful Bank Trainers are proactive in seeking feedback and continuously updating their methods to meet the evolving needs of their teams.

What are popular job titles related to Bank Trainer jobs in Michigan?

For Bank Trainer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Bank Trainer jobs in Michigan look for?

The top searched job categories for Bank Trainer jobs in Michigan are:

What cities in Michigan are hiring for Bank Trainer jobs?

Cities in Michigan with the most Bank Trainer job openings:

Bank Trainer jobs near you
Infographic showing various Bank Trainer job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $44,846 per year, or $21.6 per hour.

Relationship Banker

Old National Bank

Grand Rapids, MI • On-site

$17 - $27.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Old National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Overview
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Old National Bank is seeking a Market Relationship Banker to join our Community Banking Team. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Develop and grow client and prospective client relationships
  • Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.
  • Cross sells products and services and refers to business product partners to ensure client needs are met.
  • Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)

Achieve Sales and Service Targets
  • Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
  • Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
  • Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.

Operations Oversight
  • Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
  • Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.
  • Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
  • Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.

Key Competencies for Position
Culture Leadership:
  • Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences.
  • Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals.

Execution Leadership:
  • Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
  • Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement.

Client Leadership:
  • Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting.

Key Measures of Success/Key Deliverables
  • Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
  • Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
  • Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.

Position Levels
There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.
Relationship Banker
  • Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training.
  • Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles.

Qualifications and Education Requirements
  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus)
  • Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered

Relationship Banker II
  • Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
  • Demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
  • Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles.
  • May manage an assigned client portfolio to handle all consumer banking relationship needs.
  • Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations.
  • Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.

Qualifications and Education Requirements
  • High School diploma or GED Equivalent
  • Minimum one year relationship-based client consultation and/or consultative sales experience
  • Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending
  • Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!

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