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Bank Teller Trainer Jobs in Decatur, TX (NOW HIRING)

Simmons Bank

Relationship Banker I

Fort Worth, TX · On-site

$17.75 - $23.25/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Simmons Bank

Relationship Banker I

Fort Worth, TX · On-site

$17.75 - $23.25/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Simmons Bank

Relationship Banker I

Fort Worth, TX · On-site

$17.75 - $23.25/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Simmons Bank

Relationship Banker I

Saginaw, TX · On-site

$17.25 - $22.75/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Simmons Bank

Relationship Banker I

Fort Worth, TX · On-site

$17.75 - $23.25/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Simmons Bank

Relationship Banker I

Saginaw, TX · On-site

$17.25 - $22.75/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Simmons Bank

Relationship Banker II

Saginaw, TX · On-site

$17.25 - $22.75/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Simmons Bank

Relationship Banker II

Saginaw, TX · On-site

$17.25 - $22.75/hr

They may also assist clients with account service and maintenance requests, teller transactions ... Occasional travel for meetings, training, bank conversion and acquisition support (sporadic and ...

Global Power Bank of Oklahoma

PERSONAL BANKER II

Fort Worth, TX · On-site

$17.50 - $21.25/hr

You are energetic and enthusiastic as the face of Great Plains Bank to our retail branch customers ... Enters customers' transactions into computer to memo post transactions, and issues teller machine ...

New

Point Bank

Branch Operations Manager

Denton, TX · On-site

Including hiring, training, coaching (One on Ones), scheduling, supervision, counseling ... teller and new account functions in accordance with bank policies and procedures. Maintain the ...

PointBank

Universal Banker (Bilingual Spanish)

Pilot Point, TX · On-site

$17 - $21.25/hr

... bank at Management's request; accept periodic cross-training, works in other branches if needed ... Teller Drawer/Tower-F Drive-thru Tubes/Commercial Lane Drawer-F ATMs/ITMs-O PHYSICAL & MENTAL ...

Point Bank

Account Executive

Argyle, TX · On-site

Be fully cross-trained in all Banker and Teller duties to assist branch staff and customers whenever needed. ? Attend all meetings and complete all training required to ensure regulatory compliance.

Wells Fargo

Roving Banker- Saginaw

Springtown, TX · On-site

$14.75 - $18.25/hr

... training and coaching. In this role you will: * Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and ...

Wells Fargo

Roving Banker- Saginaw

Lake Worth, TX · On-site

$17 - $21.25/hr

... training and coaching. In this role you will: * Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and ...

Wells Fargo

Roving Banker- Saginaw

Saginaw, TX · On-site

$16.75 - $21/hr

... training and coaching. In this role you will: * Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and ...

Wells Fargo

Roving Banker- Saginaw

Fort Worth, TX

$17.25 - $21.50/hr

... training and coaching. In this role you will: * Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and ...

Wells Fargo

Roving Personal Banker- Keller

Grapevine, TX · On-site

$17.75 - $21.75/hr

... training and coaching. In this role you will: * Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and ...

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All JobsBank Teller Trainer JobsBank Teller Trainer Jobs in Decatur, TX

Bank Teller Trainer information

See Decatur, TX salary details

$10

$15

$21

How much do bank teller trainer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for bank teller trainer in Decatur, TX is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.21 per hour, depending on experience, location, and employer.

What does a bank teller trainer do?

A Bank Teller Trainer plays a key role in onboarding new tellers by providing hands-on instruction, guiding them through bank policies, transaction processes, and customer interaction best practices. Trainers often develop training materials, lead group workshops, and offer one-on-one coaching to ensure new hires are comfortable and compliant with regulatory and security requirements. They also observe trainees during live transactions, provide constructive feedback, and facilitate ongoing learning to help tellers confidently handle both routine and complex banking tasks. This collaborative approach helps new team members adapt quickly and maintain high service standards.

What is a bank teller trainer?

Bank Teller Trainers are professionals responsible for educating and mentoring new and existing bank tellers. They develop training materials, conduct workshops, and provide hands-on instruction on topics such as customer service, cash handling, bank policies, and compliance with regulations. Their goal is to ensure that tellers perform their duties efficiently, accurately, and in accordance with bank standards. Bank Teller Trainers also assess teller performance and provide ongoing support to improve skills and knowledge.

What are the key skills and qualifications needed to thrive as a bank teller trainer?

To thrive as a Bank Teller Trainer, you need a solid background in banking operations, cash handling, and customer service, along with experience as a bank teller or related certification. Familiarity with banking software systems, compliance regulations, and training delivery platforms is typically required. Strong communication, patience, and instructional skills are crucial for effectively mentoring and supporting new tellers. These skills ensure that trainees gain the competence and confidence needed to perform accurately and uphold the bank’s standards for customer service and regulatory compliance.

What is the difference between Bank Teller Trainer vs Bank Teller?

AspectBank Teller TrainerBank Teller
Primary RoleTrain and develop new and existing bank tellers on procedures, customer service, and complianceHandle customer transactions, provide banking services, and assist customers directly
Required CredentialsTypically requires banking experience, training skills, and sometimes certifications in banking or customer serviceHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentOffice or training room within a bank branch, focused on instruction and coachingBank branch, interacting directly with customers

In summary, a Bank Teller Trainer focuses on educating and developing tellers, while a Bank Teller handles daily customer transactions. Both roles are essential in banking operations but differ mainly in responsibilities and work focus.

What job categories do people searching Bank Teller Trainer jobs in Decatur, TX look for? The top searched job categories for Bank Teller Trainer jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Bank Teller Trainer jobs? Cities near Decatur, TX with the most Bank Teller Trainer job openings:
Bank Teller Trainer jobs near you

Customer Care Banker - Call Center (Talent Pipeline)

PointBank

Denton, TX • On-site

$14.50 - $18.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the Organization
PointBank has been an independent, locally-owned community bank serving Denton County, Texas since 1884 - over 135 years! Currently, we have nine branches conveniently located throughout Denton County. We, at PointBank, would like to invite you to use our banking services, as well as consider joining our team of dedicated employees! PointBank's mission is to make every customer feel like the only customer so they refer their family and friends. To accomplish this, we provide a fun and professional environment where employees are challenged to be the best version of themselves.
Description
Promote, market, and facilitate the overall sale of products of the bank. Contribute to the bank's growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service.
FLSA STATUS
This position is classified as Non-Exempt under the FLSA.
OVERVIEW
This post is for future Customer Care Banker positions.
The purpose of this position is to:
  • Provide support for Active/Live Teller.
  • Answer incoming calls from customers and employees to assist with requests.
  • Provide teller coverage at assigned branch(es) during peak times, as scheduled by Head Teller and Customer Care Manager. Will report to the Head Teller during these scheduled times.
  • Provide prompt, efficient, and friendly service in processing customers' transactions.
  • Provide support to all other bank employees, including assisting the Operations Department and assist with other Operational duties, as directed by the Customer Care Manager or the EVP of Customer Experience.
  • Follow the established policies and procedures for this position, as directed by the manager.

ESSENTIAL JOB FUNCTIONS
  • This position is the first point of contact for all Active/Live Teller contacts/requests. Teller responsibilities include, but are not limited to:
    • ITM transaction memo posting
    • Process commercial and consumer transactions (such as account deposits/withdrawals, cashing checks, loan payments, etc) following established policies, procedures and customer service standards, using computerized platform and teller programs.
    • Follow established policies and procedures (such as verifying all transaction elements for authenticity or fraud, placing holds, etc.), using computerized platform and teller programs when necessary, to ensure work is completed correctly and in compliance with regulations.
    • Responsible for processing proof, balancing coin machines and DYNA machines.
    • Responsible for sales, cross-sales and referrals of bank products and services, or any other sales or marketing campaigns or initiatives, to new and existing customers to meet individual and branch goals, and overall bank goals and objectives.
  • Know procedures for and maintain compliance with banking regulations and reporting requirements (such as BSA, Reg CC, Privacy, CTRs, etc).
  • Keep cash secure and maintain a high level of safety and security for the bank. Maintain proper levels of cash in cash drawer. Balance cash drawer daily. Order/sell cash as necessary. Scan and balance proof.
  • Respond to customer questions or problems in a quick, courteous and friendly manner, taking advantage of any sales or referral opportunities.
  • Know procedures for opening/closing branch.
  • Know procedures for robbery/emergency response.
  • Know procedures for researching and locating outages, thereby limiting violations of the Teller Outage Policy.
  • Compliance with all company policies and procedures.
  • Answer all incoming calls from customers and employees to provide assistance or transfer the call to the appropriate individual as needed.
  • Responsible for assisting all callers in all facets of banking, including, but not limited to balance inquiries, review of loan or deposit account histories, inquiries about procedures, inquiries about products and services, verifying we have current contact information (address, phone number, email address), training customers on the use of 24 hr. X-Press banking, online banking, bill pay, transfers of funds, card disputes and limit increases, issuing fee refunds when approved, processing return mail, fraud concerns and phishing/scams, etc. Customer Care Banker is expected to learn appropriate terminology and phrasing of responses to customer questions or concerns to best service the customer and promote the bank.
  • Responsible for sales, cross-sales and referrals of bank products and services to new and existing customers, and documentation of all referral activity in the CRM.
  • Responsible for inputting issues/complaints as Cases into CRM.
  • Assist as needed in contacting customers regarding compromised cards, fraud, phishing/scams, etc.
  • Educate callers regarding identity fraud, phishing scams, etc., and that the bank will not ask for confidential information via text, email, etc.
  • Provide support and assistance with other Operations duties, as directed by Management, including but not limited to, preparing notices for mailing, address changes, verifying documents and images, card production/stuffing/mailing, daily reports, etc.
  • Assist with training of new employees when needed.
  • Attend all meetings and complete all training required to ensure regulatory compliance.
  • Comply with all applicable Federal and State regulations and guidance associated with the performance of your job function.
  • Comply with all applicable BSA/AML/OFAC policies and procedures associated with the performance of your job function, including participation in required training and identifications of suspicious activity.
  • Responsible for making suggestions to improve branch/departmental operations and overall bank.
  • Perform other duties and assignments within the bank at Management's request; accept any cross-training as directed by Management, works in other branches if needed.

EQUIPMENT USE, PHYSICAL & MENTAL DEMANDS, AND WORKING CONDITIONS
Frequency: (R) Rarely 0-15%; (O) Occasionally (16-45%); (F) Frequently (46-100%)
EQUIPMENT USE
Telephones-F
Copier/Fax Machine-F
Computer-F
Coin Machine-F
Cash Dispensing Machine-F
Bill Counter-F
Teller Drawer/Tower-F
Drive-thru Tubes/Commercial Lane Drawer-F
ATMs/ITMs-O
PHYSICAL & MENTAL DEMANDS
Light to Medium work-Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects, including the human body.
Stooping/Crouching-O
Standing/Walking-F
Sitting-F
Pushing/Pulling/Lifting-O
Fingering/Grasping-F
Repetitive Motions-F
Talking/Hearing-F
Reading/Writing-F
Close Visual Acuity-worker is required to perform such tasks as preparing and analyzing data and figures, transcribing, or viewing a computer terminal.
Interpreting Data-F
Problem Solving-F
Making Decisions-F
Organizing-F
WORKING CONDITIONS
Worker is subject to inside environmental conditions; protection from weather conditions but not necessarily from temperature changes-F
Worker is subject to outside environmental conditions when working with ATMs/ITMs or when traveling to branches/departments, bank events or required bank meetings and training sessions -O
Worker is subject to local travel as required when working with ATMs/ITMs or when traveling to branches/departments, bank events, or required bank meetings and training sessions -O
The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Recruiter at 940-686-7087. PointBank is an Equal Opportunity Employer of minorities, women, veterans and disabled.
Full-Time/Part-Time
Full-Time
Shift
-not applicable-
Location
Operations Building
Position Requirements
EOE Statement
The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Recruiter at 940 686 7087. PointBank is an Equal Opportunity Employer of minorities, women, veterans, and disabled.
This position is currently accepting applications.

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