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Bank Teller Manager Jobs in Rochester, NY (NOW HIRING)

M&T Bank

Float Teller (Hopewell Junction)

Hopewell, NY · On-site

$19 - $28.84/hr

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and ... Accurately balance and process customer transactions efficiently following Bank Policy. Take ...

Northwest

Teller - Part Time

Rochester, NY · On-site

$15.50 - $17.05/hr

Protect the bank from unnecessary risk by following compliance, risk, and operational procedures ... supporting management with special requests as needed * Work evening hours and weekends as ...

Woodforest Financial Group

Teller Retail Banker II

Batavia, NY · On-site

$15.25 - $19/hr

Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Woodforest Financial Group

Teller Retail Banker II

Batavia, NY · On-site

$15.25 - $19/hr

Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest ... Nothing herein restricts management's right to assign or reassign duties and responsibilities to ...

Loomis

Cash Management Services Teller

Rochester, NY · On-site

$19.25/hr

Separate currency, coin, and/or check deposits received from bank, ATM, and/or commercial customers ... Management Services Teller position, a Human Performance Evaluation (HPE) is required. This ...

Five Star Bank

Relationship Banker

Canandaigua, NY · On-site

$19 - $26/hr

Apply bank policies to efficiently handle account problems and questions. * Support Branch Operations: Assist with teller duties, cash management, vault balancing, ATM deposits, and cash drawer ...

Citizens Bank

Citizens Teller

Rochester, NY · On-site

$20.67 - $25.48/hr

... our Bankers for the next step. Your knowledge of Citizens products and benefits will educate ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

Citizens Bank

Citizens Teller

Webster, NY · On-site

$20.67 - $25.48/hr

... our Bankers for the next step. Your knowledge of Citizens products and benefits will educate ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

Kinecta Federal Credit Union

Teller

Henrietta, NY · On-site

$15.25 - $19.25/hr

Under general supervision of Mgr. Retail Service or Mgr. Asst Retail Services, perform duties ... Knowledge of features and benefits of Credit Union or Banking products and services to solicit ...

M&T Bank

Teller - Henrietta Branch

Rochester, NY · On-site

$18 - $26.21/hr

... Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management ...

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All JobsBank Teller JobsBank Teller Manager JobsBank Teller Manager Jobs in Rochester, NY

Bank Teller Manager information

See Rochester, NY salary details

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How much do bank teller manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for bank teller manager in Rochester, NY is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What does a bank teller manager do?

A Bank Teller Manager oversees the daily operations of a bank's teller staff, ensuring efficient and accurate customer service. They are responsible for training and supervising tellers, handling complex transactions or customer issues, and implementing bank policies and procedures. Additionally, they may assist in balancing cash drawers, monitoring compliance with regulations, and helping achieve branch goals. Their role is vital for maintaining a smooth workflow and high customer satisfaction within the bank branch.

What are the key skills and qualifications needed to thrive as a bank teller manager?

To thrive as a Bank Teller Manager, you need strong leadership abilities, in-depth knowledge of banking procedures, and experience in cash handling, usually supported by a background in finance or business. Familiarity with banking software, transaction processing systems, and compliance regulations is essential, with some employers preferring certifications in banking operations or management. Excellent interpersonal, problem-solving, and team-building skills help foster a productive work environment and resolve customer or staff issues efficiently. These skills ensure effective branch operations, regulatory compliance, and high levels of customer satisfaction.

What are some common challenges faced by bank teller managers and how can they be addressed?

Bank Teller Managers often face challenges such as balancing operational efficiency with excellent customer service, managing and training a diverse team, and ensuring compliance with strict financial regulations. Addressing these challenges typically involves implementing regular staff training, fostering open communication, and staying updated on regulatory changes. Successful managers also develop strong problem-solving skills and maintain a supportive environment to help their teams adapt to changes or high-pressure situations.

What is the difference between Bank Teller Manager vs Bank Teller?

AspectBank Teller ManagerBank Teller
Required CredentialsHigh school diploma; some roles may prefer experience in banking or supervisory skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises tellers in a bank branch, overseeing daily operationsInteracts directly with customers at teller stations
Employer & Industry UsageBank branches, financial institutionsBank branches, financial institutions
Common Search & Comparison IntentUnderstanding supervisory roles in bankingCustomer service and teller duties

The main difference between a Bank Teller Manager and a Bank Teller is that the manager oversees teller operations and supervises staff, while tellers handle customer transactions directly. The manager role requires some supervisory experience, whereas tellers focus on customer service. Both roles are essential in banking environments, but they differ in responsibilities and scope.

Do bank teller managers get paid a lot?

Bank teller managers typically earn a higher salary than tellers, with median annual wages around $45,000 to $60,000, depending on location and experience. They often have supervisory responsibilities and may require leadership skills and relevant banking certifications. Salaries can vary based on the size of the bank and regional economic factors.

What are the most commonly searched types of Bank Teller jobs in Rochester, NY?

The most popular types of Bank Teller jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Bank Teller Manager jobs?

Cities near Rochester, NY with the most Bank Teller Manager job openings:

Bank Teller Manager jobs near you

Float Teller (Hopewell Junction)

M&T Bank

Hopewell, NY • On-site

$19 - $28.84/hr

Full-time

Posted 9 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

77th of 174 rated banks

Job description

Overview:
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Ability to easily travel between branches on an as needed basis
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.84 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Hopewell Junction, New York, United States of America

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