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Bank Rep Jobs in Michigan (NOW HIRING)

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Representative This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

State Savings Bank

Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient service when handling customer ...

Bank of Ann Arbor

Relationship Banker

Ann Arbor, MI · On-site

$18 - $23.75/hr

... of bank clients. * Associate's degree or equivalent combination of education and experience. Physical Demands and Work Environment: The physical demands described here are representative of those ...

New

ChoiceOne Bank

Universal Banker

Fenton, MI · On-site

$16.25 - $20.25/hr

Description About ChoiceOne Bank At ChoiceOne Bank, we offer more than banking jobs - we provide ... In addition, the requirements listed below are representative of the knowledge, skill and/or ...

State Savings Bank

Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient service when handling customer ...

Bank of Ann Arbor

Relationship Banker

Ann Arbor, MI · On-site

$18 - $23.75/hr

... of bank clients. * Associate's degree or equivalent combination of education and experience. Physical Demands and Work Environment: The physical demands described here are representative of those ...

New

Commercial Bank

Full Time CSR

Okemos, MI · On-site

$14.50 - $19.75/hr

... R Manager. • Responsible for completing required BAI training annually ... Other Functions 1. Familiar with and abides by all bank regulations including but not limited to ...

Bank of Ann Arbor

Relationship Banker

Ann Arbor, MI · On-site

$18 - $23.75/hr

... of bank clients. * Associate's degree or equivalent combination of education and experience. Physical Demands and Work Environment: The physical demands described here are representative of those ...

ChoiceOne Bank

Universal Banker

Brighton, MI · On-site

$17.25 - $21.50/hr

Description About ChoiceOne Bank At ChoiceOne Bank, we offer more than banking jobs - we provide ... In addition, the requirements listed below are representative of the knowledge, skill and/or ...

Bank of Ann Arbor

Relationship Banker

Ann Arbor, MI · On-site

$18 - $23.75/hr

... of bank clients. * Associate's degree or equivalent combination of education and experience. Physical Demands and Work Environment: The physical demands described here are representative of those ...

New

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Showing results 41-60

All JobsBank Rep JobsBank Rep Jobs in Michigan

Bank Rep information

See Michigan salary details

$21.4K

$38.5K

$67.1K

How much do bank rep jobs pay per year?

As of Sep 14, 2026, the average yearly pay for bank rep in Michigan is $38,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $37,500.00 per year, depending on experience, location, and employer.

What is a bank rep?

Bank reps, short for bank representatives, are professionals who assist customers with a variety of banking services. Their responsibilities typically include helping clients open accounts, processing transactions, answering questions about products and services, and addressing customer concerns. Bank reps may also provide information about loans, credit cards, and other financial options. They play a key role in ensuring customer satisfaction and maintaining the bank's reputation for service. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a bank rep, and why are they important?

To thrive as a Bank Representative, you need a background in finance or business, strong numerical skills, and a high school diploma or equivalent (with many employers preferring some college coursework or a degree). Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Bank Representatives stand out. These skills ensure accurate transactions, regulatory compliance, and exceptional customer service, all of which are vital for a bank's success.

What are some common challenges faced by bank reps, and how can they be addressed?

Bank Reps often encounter challenges such as managing high customer expectations, handling complex financial inquiries, and staying updated with regulatory changes. To address these, successful Bank Reps develop strong communication and problem-solving skills, participate in ongoing training programs, and work closely with their team to share knowledge and best practices. Additionally, utilizing digital tools provided by the bank can help streamline daily tasks and improve customer service efficiency.

What is the difference between Bank Rep vs Customer Service Representative?

AspectBank RepCustomer Service Representative
CredentialsHigh school diploma; some roles may require financial certificationsHigh school diploma; customer service experience preferred
Work EnvironmentBank branches, financial institutionsRetail stores, call centers, banks
Employer & Industry UsageFinancial institutions, banksVarious industries including retail, banking, telecom
Search & Comparison IntentFinancial services, banking rolesCustomer support, service roles

While both roles involve assisting customers, a Bank Rep primarily focuses on banking products, account management, and financial transactions within a bank. A Customer Service Representative may work across various industries, handling general customer inquiries and support. The Bank Rep role often requires specific financial knowledge and certifications, whereas Customer Service Reps may not.

Do bank representatives get paid?

Yes, bank representatives typically receive a salary or hourly wage for their work. Compensation can vary based on experience, location, and the specific bank, and may include benefits such as health insurance and retirement plans.

What cities in Michigan are hiring for Bank Rep jobs?

Cities in Michigan with the most Bank Rep job openings:

Bank Rep jobs near you
Infographic showing various Bank Rep job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,541 per year, or $18.5 per hour.

Call Center Representative I

Mount Pleasant, MI • On-site

Isabella Bank
Commercial Banking • 201 - 500 employees
Learn more about Isabella Bankexternal

$14.75 - $18.50/hr

Full-time

Re-posted 3 hours ago

Job description

Position Title: Call Center Representative

This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

Reports To: Call Center ManagerGeneral Purpose:

Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The goal is to educate, assist, and provide quick and efficient service while building strong relationships with customers over the phone, including referring to and recommending products and services to fit the customers’ needs.   

Responsibilities:
  • Answer a high volume of incoming calls and digital requests to the bank with enthusiasm, transferring to other departments and employees when necessary.
  • Research and resolve customer inquiries and disputes in a timely and professional manner.
  • Able to build relationships and educate customers about the bank’s products and services.
  • Look beyond the initial contact questions to gain in-depth and detailed understanding of each customer’s needs and refers bank products and services.
  • Assist customers with disputes, transfers, deposits, loans, card and online/mobile banking inquiries as well as maintenances to accounts.
  • Provide technical support to customers to assist with online banking, mobile banking and opening of accounts online.
  • Perform duties in an efficient, professional and courteous manner.
  • Perform special projects as needed.
  • Other duties as assigned
Education/Experience
  • High school diploma or GED required
  • Two years of customer service experience required
  • Minimum of one year of banking experience preferred
  • Basic knowledge of banking products and services including online and mobile banking
Skills
  • Exceptional written and verbal communication skills
  • Demonstrated ability to deliver exceptional customer service experiences
  • Strong problem-solving skills
  • Ability to effectively collaborate within and across teams and departments
  • Ability to effectively shift between tasks and communications
  • Strong computer skills including knowledge of Microsoft Office
  • Dependable, self-motivated and strives to fulfill the Isabella Bank vision
  • Positive and enthusiastic attitude

Isabella Bank is an AA/EEO employer.