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Bank Rep Jobs in Michigan (NOW HIRING)

Mercantile Bank

Commercial Banker

Traverse City, MI · On-site

Representing the bank at various community functions will allow you to strengthen local ties, while you manage and grow a commercial loan portfolio aimed at maximizing earnings and minimizing ...

Mercantile Bank

Commercial Banker

Traverse City, MI · On-site

Representing the bank at various community functions will allow you to strengthen local ties, while you manage and grow a commercial loan portfolio aimed at maximizing earnings and minimizing ...

Mercantile Bank

Commercial Banker

Troy, MI · On-site

Representing the Bank at various community functions will allow you to strengthen local ties, while you manage and grow a commercial loan portfolio aimed at maximizing earnings and minimizing ...

Mercantile Bank

Commercial Banker

Troy, MI

Representing the Bank at various community functions will allow you to strengthen local ties, while you manage and grow a commercial loan portfolio aimed at maximizing earnings and minimizing ...

Mercantile Bank

Commercial Banker

Troy, MI · On-site

Representing the Bank at various community functions will allow you to strengthen local ties, while you manage and grow a commercial loan portfolio aimed at maximizing earnings and minimizing ...

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Showing results 1-20

All JobsBank Rep JobsBank Rep Jobs in Michigan

Bank Rep information

See Michigan salary details

$21.4K

$38.5K

$67.1K

How much do bank rep jobs pay per year?

As of Jun 15, 2026, the average yearly pay for bank rep in Michigan is $38,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $37,500.00 per year, depending on experience, location, and employer.

What are bank reps and what do they do?

Bank reps, short for bank representatives, are professionals who assist customers with a variety of banking services. Their responsibilities typically include helping clients open accounts, processing transactions, answering questions about products and services, and addressing customer concerns. Bank reps may also provide information about loans, credit cards, and other financial options. They play a key role in ensuring customer satisfaction and maintaining the bank's reputation for service. Strong communication and problem-solving skills are essential for success in this role.

How do you become a bank rep?

To become a bank representative, candidates typically need a high school diploma or equivalent, strong customer service skills, and some experience in retail or sales. Many banks offer on-the-job training, and relevant certifications in banking or finance can enhance prospects. A clean background check and good communication skills are also important for this role.

What is the difference between Bank Rep vs Customer Service Representative?

AspectBank RepCustomer Service Representative
CredentialsHigh school diploma; some roles may require financial certificationsHigh school diploma; customer service experience preferred
Work EnvironmentBank branches, financial institutionsRetail stores, call centers, banks
Employer & Industry UsageFinancial institutions, banksVarious industries including retail, banking, telecom
Search & Comparison IntentFinancial services, banking rolesCustomer support, service roles

While both roles involve assisting customers, a Bank Rep primarily focuses on banking products, account management, and financial transactions within a bank. A Customer Service Representative may work across various industries, handling general customer inquiries and support. The Bank Rep role often requires specific financial knowledge and certifications, whereas Customer Service Reps may not.

How much does a bank sales rep make?

A bank sales representative typically earns an average salary ranging from $35,000 to $60,000 per year, depending on experience, location, and performance bonuses. Many also receive commissions or incentives based on sales targets, which can significantly increase total compensation.

What jobs pay $10,000 a month without a degree?

For a bank representative, earning $10,000 a month without a degree is uncommon, as this role typically offers lower salaries. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales, real estate, or certain trades like commercial driving or technical trades. Many of these roles involve commission, bonuses, or performance-based pay structures.

What are the key skills and qualifications needed to thrive as a Bank Representative, and why are they important?

To thrive as a Bank Representative, you need a background in finance or business, strong numerical skills, and a high school diploma or equivalent (with many employers preferring some college coursework or a degree). Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Bank Representatives stand out. These skills ensure accurate transactions, regulatory compliance, and exceptional customer service, all of which are vital for a bank's success.

What are some common challenges faced by Bank Reps, and how can they be addressed?

Bank Reps often encounter challenges such as managing high customer expectations, handling complex financial inquiries, and staying updated with regulatory changes. To address these, successful Bank Reps develop strong communication and problem-solving skills, participate in ongoing training programs, and work closely with their team to share knowledge and best practices. Additionally, utilizing digital tools provided by the bank can help streamline daily tasks and improve customer service efficiency.

What does a bank representative do?

A bank representative assists customers with account services, transactions, and inquiries, often providing information about banking products and services. They may also handle account opening, deposits, withdrawals, and resolve customer issues, typically working in a branch environment and requiring good communication skills.
What are popular job titles related to Bank Rep jobs in Michigan? For Bank Rep jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Bank Rep jobs in Michigan look for? The top searched job categories for Bank Rep jobs in Michigan are:
What cities in Michigan are hiring for Bank Rep jobs? Cities in Michigan with the most Bank Rep job openings:
Bank Rep jobs near you
Customer Care Representative

Customer Care Representative

State Savings Bank

Traverse City, MI • On-site

$18 - $20/hr

Full-time

Posted 17 days ago

Job description

Job Type
Full-time
Description
The Customer Care Representative is responsible for answering telephone call inquiries and promoting State Savings Bank products and services. This person will research and resolve issues or concerns as they relate to State Savings Bank products and services to ensure customer satisfaction and retention. The Customer Care Representative will perform various tasks including transferring funds, providing account balances, resetting passwords and troubleshooting basic online banking, mobile banking and bill pay questions. They will handle all customer interactions (external and internal) in a professional manner and build relationships using our "Yes, I can!" service approach through all channels of communication.
This is an in-person position in Traverse City, Michigan.
Requirements
Qualifications
• Retail Banking Experience preferred
• Proven organizational and customer service skills
• Good interpersonal, communication and computer skills
• Professional writing skills
• Intermediate level of Excel knowledge helpful, but not required
Key Responsibilities
• Communicates professionally with customers via telephone, email, chat, and/or regular mail.
• Performs customer service by answering telephone calls concerning customer account information, inquiries, problems, concerns, transferring funds, adding accounts, placing stop payments, and answering general questions.
• Performs the functions necessary to complete customer requests such as preparing documents, researching problems, processing check orders, changing addresses, transferring funds, placing stop payments, and contacting other areas when necessary for further information.
• Provides customer support for the electronic delivery channels to include online banking, bill payment and mobile banking.
• Provides information on accounts, services, hours, locations, and policies of the Bank.
• Explains and promotes bank products and services.
• Provides customer support through telephone and secure message channel including resolving issues related to retail and electronic banking activities.
• Discovers customer needs through conversations, questions, and review of their accounts.
• Provides assistance and training to branch personnel regarding electronic banking procedures.
• Maintains knowledge of retail banking policies and procedures.
• Processes reports for manual and risk related tasks managed by Customer Care.
• Assists manager with special projects as needed.
• Some extended hours and Saturdays required.
Salary Description
$18.00 - $20.00 per hour

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