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Bank Quality Assurance Jobs (NOW HIRING)

Legend Bank

Quality Assurance Specialist

Decatur, TX · On-site

Interacts with other bank personnel regarding exceptions and errors and communicates issues ... Quality Assurance. Deposit accounts include the following: Savings, Checking, Certificates of ...

System One

Quality Assurance Lead

Pittsburgh, PA · On-site

Quality Assurance Lead Location: PA - Pittsburgh, TX - Dallas, OH - Strongsville, AL - Birmingham ... Experience in banking or financial services is strongly preferred. * Experience working with Kafka ...

Axos Bank

QA Automation Manager

San Diego, CA

Axos Bank is seeking a QA Automation Manager who serves as a strategic leader driving ... transformative change within the Centers of Excellence organization. This role owns the QA strategy ...

Wintrust

Quality Assurance Analyst

Rosemont, IL · Hybrid

$59K - $77K/yr

Wintrust provides community and commercial banking, specialty finance and wealth management ... Position Overview The Quality Assurance Analyst will support a newly established QA team by ...

Droisys

QA Manager

Washington, DC

Duration : Long Term Prefer GC/citizen Skills 4-5 Banking Industry Experience MOBILE, MOBILE Strong IT background - Developer background coupled with QA would be ideal Experience managing teams - QA ...

Unifin, Inc

Quality Assurance Analyst

Niles, IL · On-site

Your Role The Quality Assurance Analyst is responsible for reviewing and evaluating key business ... Banking Operations, Customer Service, Risk Management, and Information Security. * Work with ...

Wintrust

Quality Assurance Analyst

Rosemont, IL · On-site

$59K - $77K/yr

Wintrust provides community and commercial banking, specialty finance and wealth management ... Position Overview The Quality Assurance Analyst will support a newly established QA team by ...

Tata Consultancy Service Limited

QA Analyst

Raleigh, NC · On-site

$100K - $115K/yr

... Banking preferred. Test Automation • Selenium • Playwright or Cypress • Rest Assured • ... QA strategy, test plans, and quality metrics. • Drive test governance, risk management, and ...

EECU

Quality Assurance Specialist

Fort Worth, TX · On-site

Bank Bribery Act * NCUA Privacy Regulations * Regulation B, Regulation Z * Service Members Civil ... Background in quality assurance is a plus, but not required * Strong attention to detail with ...

Axos Bank

QA Automation Manager

San Diego, CA · On-site

$100 - $125/hr

Axos Bank is seeking a QA Automation Manager who serves as a strategic leader driving transformative change within the Centers of Excellence organization. This role owns the QA strategy, operating ...

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How much do bank quality assurance jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bank quality assurance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What is a bank quality assurance?

A Bank Quality Assurance (QA) job ensures that a bank's operations, processes, and services comply with internal standards, regulatory requirements, and industry best practices. QA professionals monitor transactions, audit reports, and assess risk management strategies to identify areas for improvement. They help maintain efficiency, accuracy, and compliance in banking operations. Their role often involves testing new procedures, training staff on compliance issues, and providing recommendations to enhance service quality.

What does a bank quality assurance do?

A typical day as a Bank Quality Assurance professional can involve conducting audits of banking processes, reviewing documentation for regulatory compliance, and identifying opportunities for process improvement. You may collaborate closely with compliance officers, operations teams, and risk management departments to ensure that quality standards are consistently met. Regular tasks often include analyzing reports, preparing findings, and presenting recommendations to management. This role is both analytical and collaborative, offering variety and the opportunity to make a meaningful impact on the bank’s performance and reputation.

What are the key skills and qualifications needed to thrive in bank quality assurance?

To thrive as a Bank Quality Assurance professional, you need a solid understanding of banking regulations, risk management, auditing practices, and a relevant degree in finance, accounting, or a related field. Familiarity with quality management systems, audit software, and industry certifications such as Six Sigma or ISO 9001 is often required. Attention to detail, analytical thinking, and strong communication skills are vital soft skills for this role. Mastering these skills ensures accurate compliance reviews, effective risk mitigation, and the maintenance of high standards across banking operations.

What is the job of bank quality assurance in banking?

Bank quality assurance involves reviewing and monitoring banking processes, transactions, and compliance to ensure accuracy, security, and adherence to regulations. QA professionals in banking often use specialized tools and require attention to detail to identify errors and improve operational efficiency.
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Bank Quality Assurance jobs near you
Infographic showing various Bank Quality Assurance job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,237 per year, or $23.2 per hour.

Quality Assurance Specialist

Legend Bank

Decatur, TX • On-site

Other

Posted 7 days ago

Job description

PRIMARY FUNCTION
This position performs various daily functions within the Risk department including, but not limited to review of new accounts loaded to the system. Review daily input for proper system coding, regulatory compliance with various regulations, legal documentation as appropriate for each type of account, and general policy and procedure guidelines to mitigate potential risk to the Bank for penalties and fines for non-compliance. Reviews maintenance that is completed by branch personnel as well as Deposit Services, and reports are reviewed for accuracy. Interacts with other bank personnel regarding exceptions and errors and communicates issues, training, and risk to all levels of management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reviews new deposit accounts, signature cards and CIP forms against checklist for Quality Assurance. Deposit accounts include the following: Savings, Checking, Certificates of Deposit. If discrepancies are located, tracks the exceptions on a designated spreadsheet for correction by branch personnel, as well as maintains it daily.
Review account opening documentation to ensure Bank policies and procedures are followed and CIP verifications are completed. Ensure documentation is complete with proper signatures and requirements according to the type of account, i.e. Trust Documents, Corporate Resolutions and other business documents, and any other legal documents associated with the account type.
Reviews all account maintenance documentation received through Director from other bank operations departments to verify changes to customer accounts are processed accurately and within compliance of bank policies and procedures.
Reviews report for debit cards issued in the branches, to ensure debit cards are completed by appropriate staff.
Identifies maintenance performed on accounts from established queries and system reports; and ensures general policy and procedure guidelines are followed. Tracks any exceptions on a designated spreadsheet for correction by branch personnel as well as maintains it daily. Develops new queries to ensure accuracy and integrity of the system. Reports that require regular monitoring include but are not limited to the following: Account Maintenance Activity including Activity Exception Management (AEM), ATM Card Orders, Closed Accounts, COD Debits, COD Posted Transactions, DDA Charge Off Recap, Daily Deposit Rate Changes, various RRM Reports and Stop Pay Reports. Identifies clean-up issues for follow-up and resolution.
Maintain records of reports and other documents according to regulatory retention guidelines.
Reviews Reg CC holds, COD Holds, Savings Holds, and compares item held to form completed by branch personnel, to ensure there is supporting documentation and is following regulations. These are time sensitive documents and do take priority when received.
Understands and agrees to abide by the policies and procedures established at Legend Bank.
Maintains a positive and caring atmosphere for customers and employees consistent with the Bank's mission and philosophy.
Provides enthusiastic, professional, and courteous service to Legend Bank customers and employees.
Maintains the security and confidentiality of pertinent information and records.
Performs additional duties as assigned or directed.
KNOWLEDGE AND EXPERIENCE REQUIRED
a. EDUCATION:
High school diploma or equivalent required.
c. RELATED WORK EXPERIENCE:
Accuracy is mandatory. 2 to 4 years bank experience required. Preferably personal banker/new accounts experience. Excellent customer service and verbal communication skills required.

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