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Bank Quality Assurance Jobs (NOW HIRING)

CityFirst Bank

Quality Assurance Analyst

Washington, DC · On-site

$87K - $92K/yr

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution ... ROLE SUMMARY The Quality Assurance (QA) Analyst is responsible for maintaining the integrity ...

CFG Bank

Quality Assurance Manager

Baltimore, MD · On-site

$90K - $110K/yr

CFG Bank, headquartered in Baltimore, Maryland, serves the national healthcare and multifamily ... The Quality Assurance Manager is responsible for leading quality control, data integrity, reporting ...

AaraTechnologies Inc

QA ANALYST

Texas City, TX · On-site

QA Analyst Banking(2-3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is seeking a QA Analyst Banking to support testing of banking and card services applications. This role ...

AaraTechnologies Inc

QA ENGINEER

Jersey City, NJ · On-site

QA Analyst Banking(2-3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is seeking a QA Analyst Banking to support testing of banking and card services applications. This role ...

Programmers.io

QA

Plano, TX · On-site

Role Description: 1. Strong knowledge in banking and auto finance domain.2. Should be well versed ... Competencies: Business Analysis, Automated QA - TestComplete Experience (Years): 6-8 Essential ...

Staffingine LLC

QA lead

Dallas, TX · On-site

Job Title: QA lead Job Location: Dallas, TX Job Type: Contract * Lead the QA efforts across ... Ensure compliance with banking domain standards, regulatory requirements, and internal quality ...

MUFG Bank, Ltd.

Quality Assurance Analyst

Tempe, AZ · Hybrid

$71K - $89K/yr

... bank policy and regulatory requirements. Document each review by thoroughly completing a QA ... checklist. * Support the development of QA processes based on the identified quality standards

SteerBridge

Quality Assurance Lead

Vienna, VA · On-site

Position Overview: The Quality Assurance (QA) Lead is responsible for overseeing the quality ... Monitor adherence to applicable banking regulations, consumer protection requirements, and company ...

Droisys

QA Lead

San Ramon, CA · On-site

Position : QA Lead Duration : 6 + months Location : San Ramon, CA We are looking for an experienced ... the banking card service products o Extensive software integration testing experience of both ...

SteerBridge

Quality Assurance Lead

Vienna, VA · Hybrid

Position Overview: The Quality Assurance (QA) Lead is responsible for overseeing the quality ... Monitor adherence to applicable banking regulations, consumer protection requirements, and company ...

SteerBridge

Quality Assurance Lead

Vienna, VA · Hybrid

$110K - $140K/yr

Position Overview: The Quality Assurance (QA) Lead is responsible for overseeing the quality ... Monitor adherence to applicable banking regulations, consumer protection requirements, and company ...

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Bank Quality Assurance information

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How much do bank quality assurance jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for bank quality assurance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What does quality assurance do in banking?

In banking, quality assurance involves reviewing and testing processes, systems, and transactions to ensure compliance with regulations, accuracy, and security. QA professionals identify errors, implement improvements, and help maintain high standards to prevent fraud and operational risks.

Which pays more, QA or QC?

In the context of bank quality assurance roles, QA (Quality Assurance) positions typically offer higher salaries than QC (Quality Control) roles due to their broader responsibilities in process improvement and compliance. QA roles often require analytical skills and certifications like Six Sigma, which can also influence pay differences. Salary varies based on experience, location, and organization size.

What is a Bank Quality Assurance job?

A Bank Quality Assurance (QA) job ensures that a bank's operations, processes, and services comply with internal standards, regulatory requirements, and industry best practices. QA professionals monitor transactions, audit reports, and assess risk management strategies to identify areas for improvement. They help maintain efficiency, accuracy, and compliance in banking operations. Their role often involves testing new procedures, training staff on compliance issues, and providing recommendations to enhance service quality.

How much does a Quality Assurance Analyst make at bank of America?

A Quality Assurance Analyst at Bank of America typically earns between $55,000 and $80,000 annually, depending on experience and location. The role often requires familiarity with banking regulations, testing tools, and attention to detail.

What are the key skills and qualifications needed to thrive in the Bank Quality Assurance position, and why are they important?

To thrive as a Bank Quality Assurance professional, you need a solid understanding of banking regulations, risk management, auditing practices, and a relevant degree in finance, accounting, or a related field. Familiarity with quality management systems, audit software, and industry certifications such as Six Sigma or ISO 9001 is often required. Attention to detail, analytical thinking, and strong communication skills are vital soft skills for this role. Mastering these skills ensures accurate compliance reviews, effective risk mitigation, and the maintenance of high standards across banking operations.

What does a typical day look like for someone working in Bank Quality Assurance?

A typical day as a Bank Quality Assurance professional can involve conducting audits of banking processes, reviewing documentation for regulatory compliance, and identifying opportunities for process improvement. You may collaborate closely with compliance officers, operations teams, and risk management departments to ensure that quality standards are consistently met. Regular tasks often include analyzing reports, preparing findings, and presenting recommendations to management. This role is both analytical and collaborative, offering variety and the opportunity to make a meaningful impact on the bank’s performance and reputation.

Is QA a good entry-level job?

A Quality Assurance (QA) role in banking is often suitable for entry-level candidates, as it typically requires attention to detail, basic understanding of banking processes, and familiarity with testing tools. It can provide a foundation for careers in compliance, risk management, or IT, with opportunities to develop technical and analytical skills. However, some positions may prefer candidates with relevant certifications or prior experience in finance or technology.
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Bank Quality Assurance jobs near you
Infographic showing various Bank Quality Assurance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,237 per year, or $23.2 per hour.

Quality Assurance Analyst

CityFirst Bank

Washington, DC • On-site

$87K - $92K/yr

Full-time

Posted 20 days ago

Job description

WHO WE ARE
City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2025, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA.
ROLE SUMMARY
The Quality Assurance (QA) Analyst is responsible for maintaining the integrity, accuracy, and completeness of post-closing documentation, loan servicing activities and operational processes within the Credit Administration department. This role supports quality assurance reviews, audit readiness, reporting and analytics process, improvement initiatives and business analysis functions.
The QA Analyst ensures that loan files meet internal quality standards and comply with regulatory, investor, and secondary market requirements.
This position directly supports the Bank's mission-driven lending objectives, including financing for small businesses, nonprofits, affordable housing, and commercial real estate projects.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Quality Assurance and Monitoring
  • Perform Post-Booking Reviews on all new commercial loans and renewals to ensure completeness, accuracy, and compliance with bank policies and procedures
  • Perform Daily File Maintenance Reviews (next day), document and log errors and discrepancies
  • Perform quality assurance checks for the entire loan portfolio on a continuous basis throughout the month to ensure proper coding and proper exception reporting to reduce the risk of improper financial reporting
  • Identify and resolve complex discrepancies in loan documentation and servicing activities
  • Collaborate with loan officers, underwriters, loan closing and servicing to improve loan processes and operational efficiency.
  • Perform risk assessments and recommend corrective actions and process improvements
  • Assist with Abrigo maintenance, workflow updates, system upgrades, training and process documentation
  • Promote a culture of quality assurance, consistency and operational excellence across departments
  • Assist with departmental and cross-functional projects, as needed

Audit Readiness and Compliance
  • Ensure compliance with federal and state regulations
  • Support audit readiness by ensuring loan documentation, quality control records and reporting are accurate, complete, and readily accessible

Reporting and Analytics
  • Collect and analyze quality-related data, generate reports, and recommend improvements based on trends and findings
  • Serve as a business analyst by evaluating workflows, identifying and resolving operational inefficiencies, in conjunction with the Chief Credit Officer, and supporting credit reporting and analytical projects
  • Analyze, and interpret operational and quality data, develop reports and dashboards using Microsoft excel and Power BI to support reporting and decision-making

Requirements
Required Skills & Qualifications
  • Bachelor's degree in finance, business, or a related field.
  • 3+ years of experience in commercial lending, credit administration, loan operations or quality assurance
  • Strong analytical and problem-solving skills.
  • Knowledge of banking regulations and credit administration standards, audit processes and compliance requirements.
  • High organizational skills
  • Proficiency in Microsoft Excel, financial software, and Power BI.
  • Excellent organizational, communication, and attention- to- detail skills Strong interpersonal skills with ability to work across departments
  • Experience supporting internal and external audit processes
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Salary Description
$87,000 - $92,000, annually

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