ZipRecruiter

Log In

1

Bank Quality Assurance Jobs (NOW HIRING)

CityFirst Bank

Quality Assurance Analyst

Washington, DC · On-site

$87K - $92K/yr

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution ... ROLE SUMMARY The Quality Assurance (QA) Analyst is responsible for maintaining the integrity ...

CFG Bank

Quality Assurance Manager

Baltimore, MD · On-site

$90K - $110K/yr

CFG Bank, headquartered in Baltimore, Maryland, serves the national healthcare and multifamily ... The Quality Assurance Manager is responsible for leading quality control, data integrity, reporting ...

AaraTechnologies Inc

QA ENGINEER

Texas City, TX · On-site

QA Analyst Banking(2-3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is seeking a QA Analyst Banking to support testing of banking and card services applications. This role ...

WiCell

Quality Assurance Manager

Madison, WI · On-site

This position is responsible for performing and assigning workload to the QA team for activities related to Stem Cell Bank lot release and quality review related to both banking and characterization ...

TEKFORTUNE INC

QA Lead

Dallas, TX · On-site

They are seeking an experienced QA Lead to drive quality assurance initiatives for their client in the banking domain, requiring strong test leadership and hands-on experience in test management and ...

Programmers.io

QA

Plano, TX · On-site

Role Description: 1. Strong knowledge in banking and auto finance domain.2. Should be well versed ... Competencies: Business Analysis, Automated QA - TestComplete Experience (Years): 6-8 Essential ...

Inficare Technologies

QA Lead

Salt Lake City, UT · On-site

Job Title: QA Lead Location: Salt Lake City, UT (Day 1 Onsite) Job Type: Contract - Long Term ... Validate banking workflows, business rules, interfaces, APIs, and data integrity across FIS-enabled ...

Staffingine LLC

QA lead

Dallas, TX · On-site

Job Title: QA lead Job Location: Dallas, TX Job Type: Contract * Lead the QA efforts across ... Ensure compliance with banking domain standards, regulatory requirements, and internal quality ...

MUFG Bank, Ltd.

Quality Assurance Analyst

Tempe, AZ · Hybrid

$71K - $89K/yr

... bank policy and regulatory requirements. Document each review by thoroughly completing a QA ... checklist. * Support the development of QA processes based on the identified quality standards

Inficare Technologies

QA Lead

North Salt Lake, UT · On-site

Job Title: QA Lead Location: Salt Lake, Utah day 1 oniste Duration : Long Term Job Summary We are ... This resource will support the Digital Banking Platform ecosystem by testing new features, platform ...

next page

Showing results 1-20

All JobsBank Quality Assurance Jobs

Bank Quality Assurance information

See salary details

$12

$23

$43

How much do bank quality assurance jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bank quality assurance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What is a bank quality assurance?

A Bank Quality Assurance (QA) job ensures that a bank's operations, processes, and services comply with internal standards, regulatory requirements, and industry best practices. QA professionals monitor transactions, audit reports, and assess risk management strategies to identify areas for improvement. They help maintain efficiency, accuracy, and compliance in banking operations. Their role often involves testing new procedures, training staff on compliance issues, and providing recommendations to enhance service quality.

What does a bank quality assurance do?

A typical day as a Bank Quality Assurance professional can involve conducting audits of banking processes, reviewing documentation for regulatory compliance, and identifying opportunities for process improvement. You may collaborate closely with compliance officers, operations teams, and risk management departments to ensure that quality standards are consistently met. Regular tasks often include analyzing reports, preparing findings, and presenting recommendations to management. This role is both analytical and collaborative, offering variety and the opportunity to make a meaningful impact on the bank’s performance and reputation.

What are the key skills and qualifications needed to thrive in bank quality assurance?

To thrive as a Bank Quality Assurance professional, you need a solid understanding of banking regulations, risk management, auditing practices, and a relevant degree in finance, accounting, or a related field. Familiarity with quality management systems, audit software, and industry certifications such as Six Sigma or ISO 9001 is often required. Attention to detail, analytical thinking, and strong communication skills are vital soft skills for this role. Mastering these skills ensures accurate compliance reviews, effective risk mitigation, and the maintenance of high standards across banking operations.

What is the job of bank quality assurance in banking?

Bank quality assurance involves reviewing and monitoring banking processes, transactions, and compliance to ensure accuracy, security, and adherence to regulations. QA professionals in banking often use specialized tools and require attention to detail to identify errors and improve operational efficiency.
More about Bank Quality Assurance jobs

What cities are hiring for Bank Quality Assurance jobs?

Cities with the most Bank Quality Assurance job openings:

What are the most commonly searched types of Bank Quality Assurance jobs?

The most popular types of Bank Quality Assurance jobs are:

What states have the most Bank Quality Assurance jobs?

States with the most job openings for Bank Quality Assurance jobs include:

What job categories do people searching Bank Quality Assurance jobs look for?

The top searched job categories for Bank Quality Assurance jobs are:

Bank Quality Assurance jobs near you
Infographic showing various Bank Quality Assurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,237 per year, or $23.2 per hour.

Quality Assurance Analyst

CityFirst Bank

Washington, DC • On-site

$87K - $92K/yr

Full-time

Re-posted 29 days ago

Key responsibilities

  • Conduct end-to-end quality assurance reviews of servicing activity, system data, and exception tracking to identify deficiencies and suggest corrective actions.

  • Support audit readiness by maintaining complete and organized QA records, testing results, and supporting documentation for internal and external audits.

  • Compile and analyze quality assurance reports, develop dashboards, and monitor trends to support process improvement and risk management.

Job description

WHO WE ARE
City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2025, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA.
ROLE SUMMARY
The Quality Assurance (QA) Analyst is responsible for maintaining the integrity, accuracy, and completeness of post-closing documentation, loan servicing activities and operational processes within the Credit Administration department. This role supports quality assurance reviews, audit readiness, reporting and analytics process, improvement initiatives and business analysis functions.
The QA Analyst ensures that loan files meet internal quality standards and comply with regulatory, investor, and secondary market requirements. This position directly supports the Bank's mission-driven lending objectives, including financing for small businesses, nonprofits, affordable housing, and commercial real estate projects.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Quality Assurance and Monitoring
  • Independently conduct end-to- end quality assurance reviews servicing activity, system data, and exception tracking to identify documentation, data, process, and control deficiencies; determine root causes of recurring issues; and suggest corrective actions and process enhancements to strengthen internal controls and support timely remediation.
  • Apply independent judgement to identify documentation, data process and control deficiencies.
  • Perform Daily File Maintenance Reviews (next day), document and log errors and discrepancies
  • Perform quality assurance checks for the entire loan portfolio on a continuous basis throughout the month to ensure proper coding and proper exception reporting to reduce the risk of improper financial reporting
  • Identify discrepancies and escalate complex issues to management for resolution.
  • Provide quality review findings and observations to management for consideration in process improvement efforts.
  • Provide testing and administrative support for Abrigo enhancements and upgrades.
  • Assist with departmental and cross-functional projects, as needed.

Audit Readiness and Compliance
  • Ensure compliance with federal and state regulations
  • Support internal audits, external audits, regulatory examinations, and loan review activities by maintaining complete and organized QA records, testing results, and supporting documentation.
  • Support audit readiness by ensuring loan documentation, quality control records and reporting are accurate, complete, and readily accessible.

Reporting and Analytics
  • Compile and maintain quality assurance reports for management review based on trends and findings
  • Assist management with workflow analysis and provide data to support process improvement initiatives.
  • Analyze, and interpret operational and quality data, develop reports and dashboards using Microsoft excel and Power BI to support reporting and decision-making.
  • Monitor recurring trends and emerging risks across the loan portfolio and report findings to management.

Requirements
Required Skills & Qualifications
  • Bachelor's degree in finance, business, or a related field.
  • 3+ years of experience in commercial lending, credit administration, loan operations or quality assurance
  • Strong analytical and problem-solving skills.
  • Knowledge of banking regulations and credit administration standards, audit processes and compliance requirements.
  • High organizational skills
  • Proficiency in Microsoft Excel, financial software, and Power BI.
  • Excellent organizational, communication, and attention- to- detail skills Strong interpersonal skills with ability to work across departments
  • Experience supporting internal and external audit processes
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Salary Description
$87,000 - $92,000, annually

Apply