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Bank Phone Customer Service Jobs (NOW HIRING)

Cornerstone Bank

Customer Service Specialist

Bismarck, ND · On-site

$16.50 - $22/hr

Customer Service Specialist Location: Bismarck, ND Employment Type: Part-Time About Us At ... bank deposit products and policies * Ability to field and answer requests via phone, e-mail, or in ...

Bell Bank

Customer Service Specialist

Fargo, ND · On-site

$16.75 - $22/hr

... phone) interactions, with accuracy and efficiency. This role strives to exceed our customers ... Review and maintain knowledge of regular bank communications. * Maintain knowledge of functions ...

Bell Bank

Customer Service Specialist

Fargo, ND · On-site

$16.75 - $22/hr

... phone) interactions, with accuracy and efficiency. This role strives to exceed our customers ... Review and maintain knowledge of regular bank communications. * Maintain knowledge of functions ...

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

Are you passionate about helping people and delivering exceptional service? We're looking for dedicated and customer-focused individuals to join our dynamic talent network as Customer Phone Support ...

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site +1

$43K - $44K/yr

Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site

$43K - $44K/yr

Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products

Village Bank & Trust

Customer Service Banker

Minneapolis, MN · On-site

$16.25 - $21.25/hr

At Village Bank, we believe banking is about more than transactions. It is about earning trust ... As a Customer Service Banker , you will create a welcoming and helpful experience for customers in ...

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site +1

$43K - $44K/yr

Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ... Over six months of highvolume phone engagement (60%+), demonstrating strong communication ...

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Bank Phone Customer Service information

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How much do bank phone customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for bank phone customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Bank Phone Customer Service jobs?

Cities with the most Bank Phone Customer Service job openings:

What states have the most Bank Phone Customer Service jobs?

States with the most job openings for Bank Phone Customer Service jobs include:

What are popular job titles related to Bank Phone Customer Service jobs?

For Bank Phone Customer Service jobs, the most frequently searched job titles are:

Commercial Banking - Customer Service Specialist/Bank Teller

Lake Oswego, OR

Northwest Bank
See more jobs at Northwest Bankexternal

$25 - $28/hr

Full-time

Re-posted 2 days ago

Job description

Description

Summary

This position will be fully in person. The Customer Service Specialist's primary responsibility is to provide superior service and support to the Bank's commercial and consumer customers and may assist with the application process for auxiliary treasury service products, such as ACH, RDC, MDC, Wire Transfers, Positive Pay (check and ACH), and Bill Pay. Coordination and collaboration with the service team to ensure customer phone calls, emails, and in person request are processed in a timely manner.


Requirements

Essential Duties & Responsibilities

  • Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive, and exceptional service in accordance with the Bank's customer service standards.
  • Knowledge and completion of treasury management application, forms and agreements for customers and internal production team to facilitate depository services for business customers. Work with Commercial Banking Support team to ensure customer is taken care of.
  • Basic understanding of requirements to open a complex to simple business entity deposit account, obtaining required information from customers. May include HOAs, escrow, or other such type of accounts. Complete and accurate CIP, CDD and EDD information is essential.
  • Understanding of requirements to open consumer personal new accounts; ensuring CIP and CDD is complete and accurate.
  • Assist retail online banking customer with troubleshooting, setting up service or unlocking accounts.
  • Assist customers in processing financial transactions in accordance with established policies and procedures
  • Scrutinize checks, cash, and customer identification for authenticity to protect the Bank and customers against fraud losses
  • Expanded functions include customer transaction processing to include deposits, withdrawals, stop payments, preparation of official checks, processing service tickets for temp TS increases, and acceptance of loan payments. Ensure risk management and best practices are used in the decision-making process.
  • Maintain a thorough knowledge of bank policies and procedures, as well as keeps up to date on changes.
  • Provide timely and responsive customer service.


Required Qualifications

  • Bachelor's degree or minimum 1-year experience customer service relations


Preferred Qualifications

  • Time management, problem solving, and project management skills
  • Basic math skills
  • Knowledge of treasury services products and services
  • Knowledge of deposit policies and procedures
  • Strong computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, email, and bank software
  • Commercial online banking knowledge experience
  • Exceptional customer service experience
  • Strong oral and written communication and interpersonal skills consistent with Bank's customer centric philosophy
  • Ability to organize and prioritize tasks at an individual level under a variety of conditions and constraints with minimal guidance

Apply