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Bank Operations Manager Jobs in Roy, WA (NOW HIRING)

Relationship Banking Assistant

Tacoma, WA · On-site

$31.83 - $38.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Heritage Bank has an exciting opportunity to join our organization! We are seeking a Relationship ... Provides operational support, client relationship tracking, processes paperwork, and assembles and ...

Relationship Banking Assistant

Tacoma, WA · On-site

$31.83 - $38.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Heritage Bank has an exciting opportunity to join our organization! We are seeking a Relationship ... Provides operational support, client relationship tracking, processes paperwork, and assembles and ...

Customer Service Representative

Chehalis, WA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Banking Description Customer Service Representative Department/Location: Customer Service / Chehalis Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position ...

Customer Service Representative

Spanaway, WA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Banking Description Customer Service Representative Department/Location: Customer Service / TBD Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position Status ...

Customer Service Representative

Olympia, WA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Banking Description Customer Service Representative Department/Location: Customer Service / Tumwater Employee Reports to: Branch Operations Manager FLSA: Hourly; Non-Exempt position Status: Full-Time ...

Relationship Banker

Puyallup, WA · On-site

$25 - $26/hr

  • PTO

Responsibilities: * Executes the bank's risk culture and strives for operational excellence ... Manages financial center traffic, appointments, and outbound calls effectively * Drives the client ...

Relationship Banker

Bonney Lake, WA · On-site

$25 - $26.77/hr

  • PTO

Responsibilities: * Executes the bank's risk culture and strives for operational excellence ... Manages financial center traffic, appointments, and outbound calls effectively * Drives the client ...

Relationship Banker

Bonney Lake, WA · On-site

$25 - $26.77/hr

  • PTO

Responsibilities: * Executes the bank's risk culture and strives for operational excellence ... Manages financial center traffic, appointments, and outbound calls effectively * Drives the client ...

Responsibilities: * Executes the bank's risk culture and strives for operational excellence ... Manages financial center traffic, appointments, and outbound calls effectively * Drives the client ...

Relationship Banker

Bonney Lake, WA · On-site

$25 - $26/hr

  • PTO

Responsibilities: * Executes the bank's risk culture and strives for operational excellence ... Manages financial center traffic, appointments, and outbound calls effectively * Drives the client ...

Relationship Banker

Puyallup, WA · On-site

$25 - $26.77/hr

  • PTO

Responsibilities: * Executes the bank's risk culture and strives for operational excellence ... Manages financial center traffic, appointments, and outbound calls effectively * Drives the client ...

Customer Service Representative

Milton, WA · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Branch Operations Manager FLSA: Hourly; Non-Exempt position Status: Full-Time 76-80 Hours Rate of ... Provides exceptional customer service by actively offering Timberland Bank products and services ...

Operational Risk Analyst (On-site)

Tacoma, WA · On-site

$36.44 - $45.55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Management or equivalent preferred. * 3+ years recent experience in a similar and/or relevant risk operations or compliance role in a financial services industry and community bank environment of at ...

Senior Banker

Olympia, WA · On-site

$26 - $32.50/hr

  • PTO

... deliver operational excellence and accuracy * Adheres to established processes, laws, and ... Manages client interactions by taking the best course of action for the bank and its clients and ...

Showing results 21-40

Bank Operations Manager information

See Roy, WA salary details

$34.1K

$69.8K

$130.4K

How much do bank operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for bank operations manager in Roy, WA is $69,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $85,300.00 per year, depending on experience, location, and employer.

What does a bank operations manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the key skills and qualifications needed to thrive as a bank operations manager?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What cities near Roy, WA are hiring for Bank Operations Manager jobs?

Cities near Roy, WA with the most Bank Operations Manager job openings:

Infographic showing various Bank Operations Manager job openings in Roy, WA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,810 per year, or $33.6 per hour.

Bank Sales & Service Representative (Universal Banker)

First Citizens Bank

Lacey, WA • On-site

$20 - $25.43/hr

Other

This job post has expired today. Applications are no longer accepted.


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 6 months customer service, cash handling

Preferred Area of Experience: Sales, previous banking

Skill(s): Financial literacy, Knowledge of retail banking products and services

The base pay for this position is generally between $20.00 to $25.43 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.


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