1

Bank Operations Manager Jobs in Captain Cook, HI

Assistant Manager

Kailua Kona, HI

$20/hr

  • Medical

  • Retirement

... Manager in the oversight of gym operations to ensure an exceptional "Judgment Free" member ... Make daily bank deposits. * Prepare HR related forms and send to Corporate Human Resources Team.

Front Desk Agent

Kailua Kona, HI · On-site

$14.50 - $18.25/hr

... of operation of each outlet; features and services provided by the hotel. * Obtain assigned bank ... Match the bucket check to in-house guest ledger report; report discrepancies to Manager. * Process ...

next page

Showing results 1-20

Bank Operations Manager information

See Captain Cook, HI salary details

$31.8K

$65.1K

$121.6K

How much do bank operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for bank operations manager in Captain Cook, HI is $65,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $79,500.00 per year, depending on experience, location, and employer.

What does a bank operations manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the key skills and qualifications needed to thrive as a bank operations manager?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

Infographic showing various Bank Operations Manager job openings in Captain Cook, HI as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,110 per year, or $31.3 per hour.

Teller (Kona)- Territorial Savings

Hope Bank

Kailua Kona, HI • On-site

$18 - $22/hr

Full-time

Re-posted 6 days ago


Job description

The Bank Teller is responsible for providing efficient, accurate, and courteous service while assisting customers with their banking needs. Reporting directly to the Operations Manager or Branch Manager, the Teller ensures the smooth processing of daily transactions, compliance with operational policies, and the delivery of exceptional customer service.

Customer Service: 

  • Deliver a welcoming and professional experience for all customers by addressing their needs promptly and courteously.
  • Assist customers with routine inquires related to accounts, transactions, and services, ensuring a positive banking experience.
  • Identify opportunities to educate customers on bank products and services, referring them to other team members when necessary.
  • Resolve basic customer concerns and escalate complex issues to the appropriate branch personnel.

Transaction Processing: 

  • Accurately and efficiently process customer transactions, including deposits, withdrawals, check cashing, loan payments, and money orders.
  • Maintain a balanced cash drawer by following established cash-handling procedures.
  • Ensure the accuracy and confidentiality of all transactions while complying with bank policies and regulations.
  • Support branch operations by assisting with tasks such as ATM balancing, night deposits, and safe deposit box access.
  • Identify opportunities to deepen customer relationships by cross-selling or upselling additional products and services.

Operational Excellence: 

  • Adhere to all bank policies, procedures, and compliance requirements, including security and fraud prevention protocols.
  • Monitor for and report any suspicious activity, helping to safeguard customer accounts and branch assets.
  • Maintain a clean and organized workstation, ensuring that all supplies and materials are stocked and ready for use.
  • Complete assigned administrative tasks, such as updating customer records and assisting with branch audits.

Teamwork and Professional Development: 

  • Collaborate with branch team members to ensure smooth daily operations and consistent service delivery.
  • Participate in training opportunities to enhance job knowledge and stay informed about banking products and services.
  • Support other branch functions as needed, including assisting with special projects or tasks during peak times.
  • Collaborate with the Branch Manager, Operations Manager, and other team members to achieve branch goals and maintain a positive team culture.

Job Qualifications/Requirements

Education/Credentials

  • Minimum Education Level: High School Diploma

Prior Experience

  • Experience: Some experience in retail sales and customer service functions a plus.
  • Combination of Experience and Education can meet the job requirements: Yes

Skills

  • English: Written: Fluent   Verbal: Fluent
  • Computer/Systems Knowledge Requirements: Basic to Intermediate
  • Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
  • Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.
  • Required: Ability to manage multiple tasks, projects, and deadlines simultaneously.
  • Required: Strong organizational skills with a willingness to adapt to change as needed in a fast-paced environment.
  • Additional Languages: Korean preferred

The salary range for this full-time position is $18 - $22 hourly + bonus + benefits 

Salary ranges are determined based on qualifications, level, and location 

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.