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Bank Operations Associate Jobs in Chicopee, MA (NOW HIRING)

PeoplesBank

Loan Processing Representative

Holyoke, MA · On-site

$52K - $62K/yr

... supporting the Bank's lending operations by onboarding new loan applications received through ... Associate's degree (A. A.) or equivalent from two-year college OR technical school; OR six months ...

PeoplesBank

Senior IT Security Administrator

Holyoke, MA · On-site

$89K - $97K/yr

... associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best ... operational procedures. * Provides guidance, training, set-up, and implementation of the bank ...

GameStop Inc

Retail Keyholder (Store 3132)

Chicopee, MA

$14.75 - $19.50/hr

Support the overall shopping environment, including visual and operational elements, and nurture ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

GameStop

Retail Keyholder (Store 3583)

Springfield, MA · On-site

$14.25 - $19/hr

Support the overall shopping environment, including visual and operational elements, and nurture ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

GameStop Inc

Retail Keyholder (Store 3583)

Springfield, MA

$14.25 - $19/hr

Support the overall shopping environment, including visual and operational elements, and nurture ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

GameStop

Retail Keyholder (Store 3132)

Chicopee, MA · On-site

$14.75 - $19.50/hr

Support the overall shopping environment, including visual and operational elements, and nurture ... Make daily bank deposits following established guidelines. * Check shipments for discrepancies or ...

PeoplesBank

Loan Processing Representative

Holyoke, MA · On-site

$18.50 - $24.50/hr

... supporting the Bank's lending operations by onboarding new loan applications received through ... Associate's degree (A. A.) or equivalent from two-year college OR technical school; OR six months ...

KnitWell Group

Part Time Sales Lead

Holyoke, MA

... performing operational and transactional functions, handling client service issues, issuing ... Coaching Associates "in the moment" on client interactions & performance to maximize productivity ...

Robert Half

Accounting Specialist

Springfield, MA · On-site

$19 - $22/hr

Reconcile bank statements and general ledger accounts * Assist with month-end close and financial ... Associate or bachelor's degree in accounting, finance, or related field preferred Preferred ...

New

Spinoso Real Estate Gro

Office Coordinator

Hadley, MA · On-site

$55K - $67K/yr

... operations, marketing, specialty leasing and the leasing manager. Essential Duties ... Review cash receipts on the bank's on-line portal and apply to tenant ledgers in Yardi. * Review ...

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All JobsBank Operations Associate JobsBank Operations Associate Jobs in Chicopee, MA

Bank Operations Associate information

See Chicopee, MA salary details

$11

$26

$53

How much do bank operations associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for bank operations associate in Chicopee, MA is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $30.43 per hour, depending on experience, location, and employer.

What does a bank operations associate do at a bank?

A bank operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as deposits, withdrawals, and account reconciliations to support smooth bank functions.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

Is bank operations a good career path?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.
Bank Operations Associate jobs near you

Loan Processing Representative

PeoplesBank

Holyoke, MA • On-site

$52K - $62K/yr

Full-time

Posted 6 days ago

Job description

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary:

The Loan Processing Representative plays a critical role in supporting the Bank's lending operations by onboarding new loan applications received through various channels and ensuring a seamless, compliant, and customer-focused experience throughout the loan process. This position is responsible for reviewing and analyzing loan files for completeness, accuracy, and qualification; gathering and ordering required documentation; preparing disclosures; coordinating with borrowers, loan originators, underwriters, attorneys, and other third-party stakeholders; and managing a pipeline of loan applications from application through closing. The ideal candidate demonstrates exceptional attention to detail, strong analytical and communication skills, and a commitment to regulatory compliance, while maintaining current knowledge of conventional lending guidelines, federal and state regulations, and Bank policies and procedures. This role requires a customer service mindset, the ability to manage multiple priorities effectively, and a dedication to delivering accurate, timely, and high-quality loan processing support.

Essential Duties and Responsibilities:

  • Responsible for onboarding new loan files. Confirms accuracy of loan data and completes an analysis of the loan file to determine if additional documentation is required.
  • Reviews new loan files for completeness, accuracy, and qualification
  • Works directly with prospective borrowers and advises them of product requirements, pricing, policies, and guidelines.
  • Manages their pipeline and serves as the primary contact for all parties and third-party

stakeholders throughout the process with ongoing communication.

  • Responsible for effectively communicating with loan origination, underwriting staff and external stakeholders (vendors, attorneys, borrowers, etc.) as needed.
  • Enhanced attention to detail with communication and analytical skills necessary to complete accurate initial disclosures.
  • Maintains up to date knowledge of FHLMC and conventional loan rules. In addition to federal and state regulations.
  • Orders all applicable documentation for files (including but not limited to appraisals, verifications, tax transcripts, etc.)
  • Responsible for adhering to established procedures and making recommendations for updates on an ongoing basis and assisting with procedure updates and maintenance.
  • Reviews HMDA and Mavent reports for accuracy and makes changes as needed.
  • Responsible for scheduling closings and preparing closing packages for consumer loans.
  • Verifies, all conditions are met and loans meet all regulatory guidelines prior to closing.
  • Other related duties as requested.


Education and Experience:

Associate's degree (A. A.) or equivalent from two-year college OR technical school; OR six months to one-year related experience and/or training; OR equivalent combination of education and experience

Skills Required:

  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Discretion and dedication to protecting the financial privacy of clients, business partners, and employer.

Certifications / Licenses and/or registrations:

This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.

Computer Skills: Microsoft Office - Word and Excel

Work Environment and Physical Demands:

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.

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