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Bank Operations Associate Jobs in Chicopee, MA (NOW HIRING)

Berkshire Bank

Universal Banker

Ludlow, MA · On-site

$20 - $27.13/hr

Branch Operations & Compliance * Follow all bank policies and procedures, including security of ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Branch Operations & Compliance * Follow all bank policies and procedures, including security of ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

Berkshire Bank

Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Branch Operations & Compliance * Follow all bank policies and procedures, including security of ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

Berkshire Bank

PT Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Branch Operations & Compliance * Follow all bank policies and procedures, including security of ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

Berkshire Bank

PT Universal Banker

Agawam, MA · On-site

$20 - $27.13/hr

Branch Operations & Compliance * Follow all bank policies and procedures, including security of ... Associate's degree or banking courses preferred. Experience: * Prior teller or sales experience in ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... well as bank policies and procedures. Meet/exceed branch audits and operations evaluation ... Associate's Degree (AA) or Bachelor's degree preferred Experience Qualifications * 3-4 years ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... well as bank policies and procedures. Meet/exceed branch audits and operations evaluation ... Associate's Degree (AA) or Bachelor's degree preferred Experience Qualifications * 3-4 years ...

Windsor Federal Bank

Personal Banker II

Windsor, CT · On-site

$19 - $23.25/hr

In addition, the Personal Banker II may be responsible for supervising the day-to-day operations of ... Associate's degree or equivalent, with two (2) to three (3) years of experience in teller ...

PeoplesBank

Banker - High St. - Holyoke, MA

Holyoke, MA · On-site

$22 - $22.75/hr

Manage daily banking operations including opening/closing accounts, processing transactions, and ... The associate may work offsite at community, financial education and bank-at-work events several ...

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All JobsBank Operations Associate JobsBank Operations Associate Jobs in Chicopee, MA

Bank Operations Associate information

See Chicopee, MA salary details

$11

$26

$53

How much do bank operations associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for bank operations associate in Chicopee, MA is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $30.43 per hour, depending on experience, location, and employer.

What does a bank operations associate do at a bank?

A bank operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as deposits, withdrawals, and account reconciliations to support smooth bank functions.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

Is bank operations a good career path?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.
Bank Operations Associate jobs near you

OPERATIONS ASSOCIATE II

Freedom Credit Union

Springfield, MA

$19.54 - $28.60/hr

Full-time

Re-posted 15 days ago

Job description

Description

Primary Summary:

Under limited direction, responsible for coordinating the day to day operation of processes in support of the various products and ancillary functions of various departments. Provides operational support to department personnel as needed. Serves as a key operational resource for the enterprise. Develops, implements, communicates and manages department-related operational policies and procedures.

Essential Functions/Position Responsibilities:

Interfaces with all employees and as needed with branch managers and departmental heads, to ensure effective operations and minimize potential losses. Provides necessary support to branch and other enterprise personnel in posting errors, questions and clarification relating to existing policies and procedures, dealing with requests to add new or change existing policies and procedures and general balancing issues.

Prepares management reports and general ledger reconciliations, which includes approving charge back items (overdraft) and adjustments to clear suspense accounts.

Provides recommendations, documentation and implementation of new and revised procedures for efficient operations.

Serves as the primary representative for all projects directly or indirectly related to deposit products and electronic services. Researches, develops, implements, communicates and enforces all new branch and deposit product related policies and procedures.

Oversees review of system exception and quality control reports for follow-up.

Responsible for Member Privilege and Deposit Collections.

Monitor Electronic Banking reports and registrations.

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements

Experience

Five years of financial experience or similar or related experience, including time spent in preparatory positions.

Education/Certifications/Licenses

A high school degree or GED is required.

Interpersonal Skills

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of

a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Other Skills

Demonstrated knowledge of industry rules and regulations related to Bank Secrecy Act, OFAC, Customer Identification Policy, Truth in Savings, Truth in Lending, Regulation CC, Plastic Cards, and Funds Availability, etc. General capabilities in the use of personal computer based business application software.

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