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Bank Operations Associate Jobs in Chicopee, MA (NOW HIRING)

Wells Fargo

Personal Banker Bloomfield

Bloomfield, CT · On-site

$19.25 - $23.50/hr

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this ... Support branch operations by flexing between cash handling and customer banking activities, with an ...

PeoplesBank

FVP - Cash Management Group

Holyoke, MA · On-site

$175K - $200K/yr

... associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best ... A strong understanding of cash management products, banking operations, and market trends is ...

Baystate Health

Accounts Payable Associate

Springfield, MA · Hybrid

$20 - $25.75/hr

The Accounts Payable Associate plays an important role in keeping our financial operations running ... Coordinate payment information with banking partners and assist with check processing and immediate ...

PeoplesBank

Loan Processing Representative

Holyoke, MA · On-site

$52K - $62K/yr

... supporting the Bank's lending operations by onboarding new loan applications received through ... Associate's degree (A. A.) or equivalent from two-year college OR technical school; OR six months ...

PeoplesBank

Senior IT Security Administrator

Holyoke, MA · On-site

$89K - $97K/yr

... associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best ... operational procedures. * Provides guidance, training, set-up, and implementation of the bank ...

PeoplesBank

Senior IT Security Administrator

Holyoke, MA · On-site

$89 - $97/hr

... associates. Our award‑winning culture has earned us recognition as the Best Place to Work and ... operational procedures. * Provides guidance, training, set‑up, and implementation of the bank ...

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Showing results 21-40

All JobsBank Operations Associate JobsBank Operations Associate Jobs in Chicopee, MA

Bank Operations Associate information

See Chicopee, MA salary details

$11

$26

$53

How much do bank operations associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for bank operations associate in Chicopee, MA is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $30.43 per hour, depending on experience, location, and employer.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

Is bank operations a good career path?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.

What does a bank operations associate do at a bank?

A bank operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as deposits, withdrawals, and account reconciliations to support smooth bank functions.

What cities near Chicopee, MA are hiring for Bank Operations Associate jobs?

Cities near Chicopee, MA with the most Bank Operations Associate job openings:

Bank Operations Associate jobs near you

Part Time (20 Hours) Associate Banker, Northampton Branch, Northampton, MA

JP Morgan Chase

Northampton, MA • On-site

Part-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks

Job description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities 
  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
  • Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
  • Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. 
  • Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.  
  • Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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