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Bank Operations Associate Jobs in Ohio (NOW HIRING)

We are seeking an Operations Associate to join our team. We have a people first, fast paced ... banking, consulting or financial services. * Advanced proficiency in Microsoft office, especially ...

We are seeking a Sales Operations Associate to join our team. We have a people-first, fast-paced ... This resource will report into our Investment Banking & Consulting Director. Responsibilities:

Relationship Associate - Customer Service

Troy, OH ยท On-site

$36K - $45K/yr

JOB SUMMARY The Customer Service Relationship Associate position is responsible for helping our ... Be knowledgeable of the bank operations, products and service offerings. * Balances cash drawer and ...

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Bank Operations Associate information

See Ohio salary details

$10

$24

$50

How much do bank operations associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for bank operations associate in Ohio is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.80 per hour, depending on experience, location, and employer.

What is the lowest position at a bank?

The lowest position at a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. These roles often require minimal prior experience and serve as entry points into banking careers, with opportunities for advancement through experience and additional training.

What does an operations associate do at a bank?

An operations associate at a bank handles daily administrative and operational tasks such as processing transactions, maintaining account records, ensuring compliance with regulations, and supporting customer service. They often use banking software and may need knowledge of financial procedures and attention to detail to ensure smooth and accurate banking operations.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

What bank is paying $25 an hour?

Bank Operations Associates can earn around $25 an hour depending on experience, location, and the bank's pay structure. Salaries may vary based on the bank's size, geographic region, and whether the role involves additional responsibilities or certifications.

Is bank operations a good career?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.
What are the most commonly searched types of Bank Operations jobs in Ohio? The most popular types of Bank Operations jobs in Ohio are:
What cities in Ohio are hiring for Bank Operations Associate jobs? Cities in Ohio with the most Bank Operations Associate job openings:
Operations Associate

Operations Associate

Marsh Berry

Woodmere, OH โ€ข On-site

Full-time

Posted 12 days ago


Job description

MarshBerry is growing! We are seeking an Operations Associate to join our team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences.
Job Details
Position Summary:
MarshBerry is currently seeking an Operations Associate based in our Beachwood, OH headquarters.
The Operations Associate supports the IBC team's operational, financial and strategic initiatives to help the IBC team achieve their goals. The Operations Associate will support the Director of Operations to drive continuous improvement and efficiency to all aspects of operations ensuring IBC services are delivered effectively and consistently. They will handle staffing and workload management to ensure projects are staffed effectively. They will work cross-functionally with the services teams including Finance, HR, Marketing, Compliance and IBC practice teams.
Responsibilities:
  • Assist in implementing operational processes, tools, and workflows to improve efficiency and consistency across IBC services.
  • Manage project staffing, including tracking team capacity, making project assignments and maintaining visibility into project pipeline and workload distribution.
  • Communicate with project leads to ensure alignment on deadlines, priorities, and resource needs.
  • Maintain and continuously improve standard operating procedures, templates, and documentation.
  • Develop, maintain, and distribute recurring operational and performance reports (KPIs, utilization, pipeline, project status, etc.)
  • Build dashboards and reports to track progress against strategic and business plan goals.
  • Assist with budgeting, forecasting, and tracking of team financial performance.
  • Collaborate with Finance to ensure accurate data inputs, reporting, and alignment.
  • Support the execution of strategic initiatives and annual business plan priorities.
  • Track progress on key initiatives and prepare updates for leadership.
  • Assist in coordinating strategic planning activities (materials, timelines, data gathering).
  • Conduct research and analysis to support new initiatives and business opportunities.
  • Collaborate with services teams including Finance, HR, Marketing, Compliance and IBC practice teams.
  • Cultivate and maintain effective relationships with potential internal/external clients, partners and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services.

Selection Criteria
Education & Experience:
  • Bachelor's degree in Business, Finance, Economics, or related field.
  • Additional Professional Designations or Certifications desired.
  • 2-5 years of experience within operations, preferably within investment banking, consulting or financial services.
  • Advanced proficiency in Microsoft office, especially Excel.

Other:
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills with strong attention to detail.
  • Excellent project management; with analytical, organizational and problem-solving abilities.
  • Strong communication skills: both written and verbal with demonstrated creativity with regard to work.
  • Demonstrated industry business acumen; ability to grasp new business concepts and issues.
  • Ability to travel up to 25% of the time; includes overnight and limited weekend travel.
  • Ability to work flexible and/or extended hours as needed.

Working at MarshBerry
Who We Are:
MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all.
What We Do:
MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers, as well as wealth and retirement plan advisors. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the financial services industry for providing innovative and customized solutions to our clients, with whom we build trusted advisor relationships. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals.
It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has recently been awarded the following:
  • Crain's Best Employers in Ohio
  • The Nation's Best and Brightest in Wellness
  • North Coast 99
  • Top Work Places - The Plain Dealer
  • Weatherhead 100
  • West Michigan's Best and Brightest Companies to Work for

To learn more about MarshBerry, visit www.marshberry.com.
We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.