ZipRecruiter

Log In

2

Bank Of America Customer Service Remote Jobs (NOW HIRING)

AllJobs

Data Entry & Customer Service, Remote

$31.50/hr

About the job Data Entry & Customer Service, Remote * $31.50/hr + Super | Paid Weekly | West Perth ... confirm bank details or action taken. This role will see you working as part of a larger team ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... and confident every step of the way. This position requires strong communication skills ...

next page

Showing results 1-20

All JobsBank Of America Customer Service JobsBank Of America Customer Service Remote Jobs

Bank Of America Customer Service Remote information

See salary details

$9

$18

$26

How much do bank of america customer service remote jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for bank of america customer service remote in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a remote Bank of America Customer Service representative?

As a remote Bank of America Customer Service representative, your day typically involves assisting customers by phone, chat, or email with inquiries about accounts, transactions, and banking products. You'll help resolve issues, provide guidance on bank procedures, and ensure a positive customer experience while adhering to security protocols. Collaboration with supervisors and technical teams is common for resolving complex cases or escalating concerns. You'll also be expected to document interactions and follow up with customers as needed, while meeting performance metrics such as call quality and response times.

What are the key skills and qualifications needed to thrive as a Bank of America Customer Service Remote Representative, and why are they important?

To thrive as a Bank of America Customer Service Remote Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, secure online banking platforms, and sometimes call center software is typically required. Patience, active listening, and professionalism help individuals stand out when assisting customers remotely. These skills and qualities are vital for ensuring customer satisfaction, maintaining security, and efficiently resolving financial inquiries in a remote environment.

What is the difference between Bank Of America Customer Service Remote vs Bank Teller Remote?

AspectBank Of America Customer Service RemoteBank Teller Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; cash handling experience
Work EnvironmentRemote, home-basedRemote, home-based
Employer & Industry UsageBank of America, financial servicesVarious banks, financial institutions
Common Search & ComparisonCustomer support roles in bankingBanking roles focused on cash transactions

Both roles involve remote work within the banking industry, but Bank Of America Customer Service Remote focuses on assisting customers with account inquiries and support, while Bank Teller Remote emphasizes handling transactions and cash management. The credentials and work environment are similar, making them common points of comparison for job seekers in banking support roles.

Is Bank of America paying $25 an hour?

Bank of America customer service remote roles typically pay between $15 and $20 per hour, depending on experience and location. While some positions or overtime opportunities may offer higher pay, $25 an hour is above the standard rate for most remote customer service jobs at the company.

Does Bank of America allow remote work?

Bank of America offers remote customer service positions, including roles for its customer service representatives. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently from home. Remote work availability can vary by position and location, so applicants should review specific job postings for details.

How hard is it to get hired at Bank of America?

Getting hired as a remote customer service representative at Bank of America typically requires a high school diploma or equivalent, strong communication skills, and prior customer service experience. The application process involves multiple interviews and background checks, and competition can be moderate depending on the position and location.

Do banks hire remote workers?

Many banks, including roles like Bank of America customer service representatives, do hire remote workers. These positions often require strong communication skills, familiarity with banking software, and the ability to work independently in a virtual environment. Remote banking jobs are increasingly common, especially for customer service and support roles.

What is a Bank of America Customer Service Remote position?

A Bank of America Customer Service Remote position involves assisting customers with their banking needs and inquiries from a remote location, usually from home. Employees in this role handle questions about accounts, transactions, online banking, and other services via phone, chat, or email. The position requires strong communication, problem-solving skills, and the ability to use digital tools effectively. Training and support are provided by Bank of America to ensure remote employees can deliver excellent customer service.
More about Bank Of America Customer Service Remote jobs
What cities are hiring for Bank Of America Customer Service Remote jobs? Cities with the most Bank Of America Customer Service Remote job openings:
What states have the most Bank Of America Customer Service Remote jobs? States with the most job openings for Bank Of America Customer Service Remote jobs include:
What job categories do people searching Bank Of America Customer Service Remote jobs look for? The top searched job categories for Bank Of America Customer Service Remote jobs are:
Bank Of America Customer Service Remote jobs near you
Infographic showing various Bank Of America Customer Service Remote job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Remote Position

PMC Integrity LLC

Des Moines, IA • On-site, Remote

$15.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Job Type
Full-time
Description
Remote Customer Service Representative - Federal Student Loan Support
PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we'd love to meet you!
Compensation
Competitive starting pay of $15.90 per hour, plus an additional $5.55 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $21.45 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.
Job Summary
Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you'll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).
Benefits
Medical, dental, and vision insurance.
401(k) with company match.
Paid training.
Paid holidays.
Paid sick leave.
Career advancement opportunities.
Work-from-home flexibility.
Requirements
Minimum Qualifications
High school diploma or equivalent.
Minimum six months of customer service experience preferred.
Strong verbal and written communication skills.
Basic computer proficiency, including Microsoft Office and web-based applications.
Ability to work independently in a remote environment.
Ability to pass required background screening and employment verification.
Preferred Qualifications
Prior call center experience.
Federal student aid, financial services, banking, healthcare, or government contract experience.
Experience supporting federal or state government programs.
Additional Requirements Per Client
Must reside in the U.S.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must adhere to policies related to protecting personally identifiable information.
Must have the ability to write using proper grammar and punctuation.
May be required to work scheduled holidays, overtime, and Saturdays.
Must be able to navigate Microsoft Excel spreadsheets.
Home Office Requirements
Private and secure workspace from home.
Internet service with sufficient speed for multiple users without latency or lag.
Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).
Salary Description
starting at $15.50 and hour Plus $5.09 H&W

Apply