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Bank Of America Customer Service Remote Jobs (NOW HIRING)

Customer Service Remote

Culver City, CA · Remote

$17.50 - $23.75/hr

What we're good at We are one of the top independent insurance agencies in the area. We're proud to have built a reputation on integrity and first-class service among our clients, partners, and the ...

About the job Data Entry & Customer Service, Remote * $31.50/hr + Super | Paid Weekly | West Perth ... confirm bank details or action taken. This role will see you working as part of a larger team ...

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Inbound Benefit Customer Service (Remote)

San Diego, CA · Remote

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

REMOTE BENEFIT CUSTOMER SERVICE REPRESENTATIVE Location: San Diego, CA (Remote or Onsite) Pay Rate ... Must reside within 1 hour of San Diego, CA. Position Overview Representatives will initially ...

At Bank of America, we are guided by a common purpose to help make financial lives better through ... implementations, customer service, and executive leadership teams. * Present deal strategies ...

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America ... in our Professional Services team. Implementation Consultant Remote, North America Sales ...

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America ... in our Professional Services team. Implementation Consultant Remote, North America Sales ...

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America ... in our Professional Services team. Implementation Consultant Remote, North America Sales ...

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Bank Of America Customer Service Remote information

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$9

$18

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How much do bank of america customer service remote jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for bank of america customer service remote in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to get hired for remote bank of america customer service?

To get hired for a remote Bank of America customer service position, candidates should have strong communication skills, previous customer service experience, and familiarity with banking products. Applying through the company's careers website and demonstrating proficiency with remote communication tools like chat and phone support can improve chances. A high school diploma or equivalent is typically required, and some roles may require specific certifications or training.

What does a Bank of America Customer Service Remote representative do?

As a remote Bank of America Customer Service representative, your day typically involves assisting customers by phone, chat, or email with inquiries about accounts, transactions, and banking products. You'll help resolve issues, provide guidance on bank procedures, and ensure a positive customer experience while adhering to security protocols. Collaboration with supervisors and technical teams is common for resolving complex cases or escalating concerns. You'll also be expected to document interactions and follow up with customers as needed, while meeting performance metrics such as call quality and response times.

What are the key skills and qualifications needed to thrive as a Bank of America Customer Service Remote representative?

To thrive as a Bank of America Customer Service Remote Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, secure online banking platforms, and sometimes call center software is typically required. Patience, active listening, and professionalism help individuals stand out when assisting customers remotely. These skills and qualities are vital for ensuring customer satisfaction, maintaining security, and efficiently resolving financial inquiries in a remote environment.

What is the difference between Bank Of America Customer Service Remote vs Bank Teller Remote?

AspectBank Of America Customer Service RemoteBank Teller Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; cash handling experience
Work EnvironmentRemote, home-basedRemote, home-based
Employer & Industry UsageBank of America, financial servicesVarious banks, financial institutions
Common Search & ComparisonCustomer support roles in bankingBanking roles focused on cash transactions

Both roles involve remote work within the banking industry, but Bank Of America Customer Service Remote focuses on assisting customers with account inquiries and support, while Bank Teller Remote emphasizes handling transactions and cash management. The credentials and work environment are similar, making them common points of comparison for job seekers in banking support roles.

What is a Bank of America Customer Service Remote?

A Bank of America Customer Service Remote position involves assisting customers with their banking needs and inquiries from a remote location, usually from home. Employees in this role handle questions about accounts, transactions, online banking, and other services via phone, chat, or email. The position requires strong communication, problem-solving skills, and the ability to use digital tools effectively. Training and support are provided by Bank of America to ensure remote employees can deliver excellent customer service.
More about Bank Of America Customer Service Remote jobs

What cities are hiring for Bank Of America Customer Service Remote jobs?

Cities with the most Bank Of America Customer Service Remote job openings:

What states have the most Bank Of America Customer Service Remote jobs?

States with the most job openings for Bank Of America Customer Service Remote jobs include:

Infographic showing various Bank Of America Customer Service Remote job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.25/hr

Other

Posted 3 days ago

New


Job description

About the job Customer Service Remote
About Us
We are a leading 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped working families access supplemental and permanent benefit solutions designed to provide long-term financial protection and peace of mind.
Position Summary
We are hiring motivated, people-focused individuals to join our fully remote team. In this role, you will connect with union and association members who have requested information about their benefits, explain available options, and assist them through the enrollment process.
Responsibilities
Respond to inbound and outbound client inquiries
Schedule and lead virtual benefits consultations
Explain benefit programs and coverage options in a clear, professional way
Assist clients with applications and required documentation
Keep accurate records and maintain strong client relationships
Take part in ongoing training, mentorship, and leadership development
Qualifications
Strong communication and people skills
Positive attitude and professional presence
Customer service or sales experience is helpful but not required
Comfortable using computers and working remotely
Self-motivated, reliable, and coachable
Authorized to work in the U.S. or Canada
What We Provide
100% remote position with no commute
Flexible scheduling
Weekly pay plus monthly performance bonuses
Benefits package after the initial qualification period
Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more
Clear growth path with leadership and fast-track promotion opportunities
This is a great opportunity for someone who enjoys helping people, wants flexibility, and is ready to build a career with long-term growth potential. Apply today to take the next step.