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Bank Collections Officer Jobs (NOW HIRING)

Cyprus Credit Union

Collections Officer 1

Midvale, UT · On-site

$19.56/hr

We employ a team of like-minded banking professionals. In order to attract and retain quality ... As a Collections Officer, you will earn a competitive pay depending on your experience and ...

CPM Federal Credit Union

Collections Officer

$22.50/hr

Collections Officer (Remote) Are you an experienced collections professional or someone with a background in banking? Join CPM Federal Credit Union team as a Collections Officer and work from the ...

New

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

Supervising the bank's Collections Officer. * Working collaboratively with commercial lenders, credit administration, and executive leadership. * Supporting collection policies, regulatory compliance ...

City of Greenville

Collections Officer

Greenville, NC · On-site

$46K - $72K/yr

... collections function. This is accomplished by preparing required statements, processing liens ... Other duties include assisting customers, preparing turnovers for bank deposits on a daily basis ...

Vibrant Credit Union

Collections Officer

Moline, IL · On-site

$21.28 - $29.80/hr

Working knowledge of general banking policies and procedures * Working knowledge of collateral ... Collections Manager Environmental and Physical Activity Requirements: This job operates in a ...

Vibrant Credit Union

Collections Officer

Moline, IL · On-site

$21.28 - $29.80/hr

Working knowledge of general banking policies and procedures * Working knowledge of collateral ... Collections Manager Environmental and Physical Activity Requirements: This job operates in a ...

City of Greenville, NC

Collections Officer

Greenville, NC · On-site

$46K - $72K/yr

Collections Opening Date: 09/03/2026 Closing Date: 9/27/2026 11:59 PM Eastern Job Summary The ... Other duties include assisting customers, preparing turnovers for bank deposits on a daily basis ...

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Bank Collections Officer information

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How much do bank collections officer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for bank collections officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What are popular job titles related to Bank Collections Officer jobs?

For Bank Collections Officer jobs, the most frequently searched job titles are:

Infographic showing various Bank Collections Officer job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $48,388 per year, or $23.3 per hour.

Collections Officer 1

Midvale, UT • On-site

Cyprus Credit Union
201 - 500 employees
Learn more about Cyprus Credit Unionexternal

$19.56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are hiring a Collections Officer. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As a Collections Officer, you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. Pay increase for English/Spanish speaking. We also offer both our part-time and full-time member services employees the following comprehensive benefits:
  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for from 2020 to 2025!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!
A DAY IN THE LIFE AS A COLLECTIONS OFFICER
This position is responsible for performing collection activities associated with various delinquent member accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures that the Credit Union's professional image is maintained. This Position will be responsible for Performing the following duties:
  • Receives delinquency reports from the computer system and verifies the status of the loans.
  • Follows up on delinquent accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs members of potential legal actions, and suggests financial counseling to arrive at suitable payment arrangements. Continues to collect until loan becomes a write-off, bankruptcy, or attorney account. Makes early contact with members and co-makers to collect and keep them informed of loan status. Makes effective use of collection tools including daily suspense and delinquent loan activity reports.
  • Utilizes effective human relations skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Calms irate members and answers member questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions.
  • Posts approved extensions and notifies member of new due date by mail.
  • Monitors loans to ensure members have adequate insurance coverage to protect collateral and the Credit Union's interests.
  • Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.
  • Keeps accurate and up-to-date activity reports on late, potentially late, and delinquent loans.
  • Recommends possible charge-offs. Researches and prepares the Write-off Summary Sheet.
  • Maintains member confidentiality.

Education
  • High school graduate or equivalent.

Required Knowledge
  • Knowledge of collection procedures and related laws and regulations.
  • Understanding of Credit Union loan products and policies.

Experience Required
  • Previous collection experience with full-service financial institution helpful.

Skills/Abilities
  • Accuracy and thoroughness in work.
  • Excellent communication, telephone, and public relations skills.
  • Ability to work well independently
  • Ability to work well in stressful situations.

BANKING WORK SCHEDULE FOR A COLLECTIONS OFFICER 1
This full-time Collections Officer 1 position in member services has a shift of: Monday-Friday from 8:30 AM - 5:30 PM, with rotating late-shifts from 10:00 AM - 7:00 PM. This position also requires rotating Saturdays from 9:00 AM - 3:00 PM.
READY TO JOIN OUR EXCEPTIONAL BANKING TEAM? If you feel that you would be right for this member services position, please fill out our initial 3-minute, mobile-friendly application.

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