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Bank Collection Manager Jobs in Arizona (NOW HIRING)

Zions Bank

Loan Disbursement Specialist

Phoenix, AZ

$19 - $32/hr

... a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as ...

Foothills Bank

Commercial Lender II

Phoenix, AZ · On-site

Originates, manages, and supervises a large portfolio of commercial loans, typically more than $50M ... Assists in collection of past due loans. * Assists customers with any loan-related questions and ...

Foothills Bank

Commercial Lender II

Phoenix, AZ · On-site

Originates, manages, and supervises a large portfolio of commercial loans, typically more than $50M ... Assists in collection of past due loans. * Assists customers with any loan-related questions and ...

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All JobsBank Collection Manager JobsBank Collection Manager Jobs in Arizona

Bank Collection Manager information

See Arizona salary details

$28.9K

$54.7K

$101.6K

How much do bank collection manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for bank collection manager in Arizona is $54,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a Bank Collection Manager do?

A Bank Collection Manager is responsible for overseeing the process of recovering overdue payments on loans and credit accounts for a bank. They manage a team of collection agents, set strategies to maximize recovery, and ensure compliance with regulations and company policies. Their role includes negotiating with delinquent account holders, analyzing collection data, and implementing best practices to reduce non-performing assets. Effective communication and problem-solving skills are essential for this position.

What is the highest paid position in a bank?

The highest paid positions in a bank are typically executive roles such as Chief Executive Officer (CEO), Chief Financial Officer (CFO), or Chief Risk Officer (CRO). These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee the bank's strategic direction and operations. Compensation for these roles can include high base salaries, bonuses, and stock options.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Collections Manager, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of credit laws and collection strategies.

What are the key skills and qualifications needed to thrive as a Bank Collection Manager, and why are they important?

To thrive as a Bank Collection Manager, you need expertise in credit risk assessment, debt recovery strategies, and a background in finance or banking, often supported by a bachelor’s degree. Familiarity with loan management software, CRM systems, and regulatory compliance tools is typically required. Strong negotiation, leadership, and problem-solving skills help manage teams and interact effectively with clients. These abilities are vital to maximize debt recovery, maintain regulatory compliance, and uphold customer relationships within a financial institution.

What is the difference between Bank Collection Manager vs Credit Analyst?

AspectBank Collection ManagerCredit Analyst
Primary RoleOversees collection processes for overdue accounts, manages collection teams, and minimizes bad debtAssesses creditworthiness of potential and existing clients to determine lending risk
Required CredentialsTypically requires banking or finance certifications, experience in collectionsOften requires finance, accounting, or economics degrees, and credit certifications
Work EnvironmentBanking institutions, collections departments, often in office settingsFinancial institutions, credit departments, analytical settings
Employer & Industry UsageCommonly employed by banks, financial institutions, lending companiesUsed by banks, credit agencies, and lending firms for risk assessment

The main difference is that a Bank Collection Manager focuses on recovering overdue debts and managing collections, while a Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge and certifications but serve different functions within banking operations.

What are the main challenges a Bank Collection Manager faces when managing a collection team?

A Bank Collection Manager often deals with the challenge of balancing effective debt recovery with maintaining positive customer relationships. They must ensure their team adheres to regulatory guidelines and ethical practices, while also meeting recovery targets. Motivating team members in a high-pressure environment and handling complex negotiations with delinquent clients are also common hurdles. Additionally, adapting strategies based on changing economic conditions and customer profiles is key to success in this role.

What is a collection manager in a bank?

A collection manager in a bank oversees the process of recovering overdue payments from borrowers. They coordinate collection efforts, manage collections staff, and ensure compliance with relevant laws and policies to minimize bad debt and maintain cash flow.

Is collection a stressful job?

A Bank Collection Manager's role involves managing overdue accounts and negotiating payments, which can be stressful due to the need to meet collection targets and handle difficult conversations. The job requires strong communication skills, attention to detail, and the ability to work under pressure, especially when dealing with delinquent accounts. However, stress levels vary depending on individual resilience and workplace environment.
What are popular job titles related to Bank Collection Manager jobs in Arizona? For Bank Collection Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Bank Collection Manager jobs in Arizona look for? The top searched job categories for Bank Collection Manager jobs in Arizona are:
What cities in Arizona are hiring for Bank Collection Manager jobs? Cities in Arizona with the most Bank Collection Manager job openings:
Bank Collection Manager jobs near you

Client Services Representative II - 2nd shift

Bank of America

Phoenix, AZ • On-site

$15.25 - $20.75/hr

Full-time

Posted 12 days ago

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
  • Identifies client needs and recommends solutions when fraud has been identified
  • Records data captured during client interactions accurately
  • Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
  • Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
  • Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls

Skills:
  • Attention to Detail
  • Customer Service Management
  • Customer and Client Focus
  • Issue Management
  • Active Listening
  • Adaptability
  • Client Solutions Advisory
  • Data Collection and Entry
  • Problem Solving
  • Account Management
  • Analytical Thinking
  • Client Experience Branding
  • Fraud Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
2nd shift (United States of America)
Hours Per Week:
40

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