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Impact Of Southern Arizona

Food Bank Coordinator Job Description

Position Summary: The Food Bank Coordinator is responsible for coordinating the day-to-day operations of our Food Bank which serves 800 families from Pima and Pinal Counties each month. This position oversees food distribution, maintaining inventory and ensuring compliance and safety. Interacting with clients, volunteers, and donors is a significant part of the job, requiring strong interpersonal communication skills and the ability to navigate potentially challenging situations with patience and professionalism. Treating all people with dignity and respect is at the core of our company’s values. It is important to provide outstanding customer service and approach all tasks in a safe and efficient manner. As an important part of our feeding program team, this staff member will interface with other IMPACT employees to further our mission to empower Southern Arizonans with the resources required to pursue a stabilized and enhanced quality of life.

Essential Job Functions:

Food Acquisition

· Communicate with the Director regarding food space and needs.

· Oversee the receiving storage, and distribution of food and supplies.

· Monitor the inspecting and sorting donated food items from various sources including donations, purchases, grocery partners, organizations and private donations.

· Receiving inventory and ensuring proper food rotation.

· Prepare Food Bank for agency delivery services including United Food Bank and Community Food Bank.

Food Distribution

· Ensure an inviting environment for client experiences.

· Maintain inventory and proper food rotation.

· Oversee the storage and distribution of food.

· Coordinate and supervise food distribution to clients and adhere to agency guidelines.

Compliance and Safety

· Obtain appropriate Food Hander’s Card.

· Ensure proper storage conditions, including temperature monitoring for refrigeration and freezer units.

· Ensure the food bank is clean, organized and well- maintained.

· Clearly communicate food recalls.

· Implement and maintain internal food bank safety policies and procedures.

Volunteer Management

· Ensure volunteers treat all clients with dignity and respect.

· Provide excellent volunteer experience that inspires volunteers to return.

· Train and supervise volunteers for various tasks and cross train when possible.

· Partner with the volunteer coordinator on occasion to engage the community and recruit volunteers.

· Ensure client confidentiality and privacy.

· Provide food safety and guideline training.

· Prepare and implement a daily communication meeting with volunteers.

Administrative & Reporting

· Maintain accurate records of donations, distributions and inventory.

· Prepare and submit daily required reports to internal management and other key organizations.

· Respond to inquiries regarding donations.

Other Activities as assigned

· Collaborate with other food bank staff, including warehouse, mobile pantry and other program teams.

· Assist with fundraising activities and promote the food banks mission.

Qualifications

· High School diploma or GED required; some college preferred.

· Previous experience having worked with or in a volunteer environment.

· Prior experience in food service, logistics, warehouse or nonprofit environment.

· Strong customer service skills.

· Prior leadership experience is essential.

· Prior work with volunteers will be helpful.

· Strong organizational, communication, and interpersonal skills.

· Ability to work independently and as part of a team.

· Ability to lift and move food and supplies. (up to 50 pounds)

· Valid driver’s license and reliable transportation.

· Ability to occasionally work on weekends and/or at special events.

· Support the volunteer coordinator on occasion at public recruiting events.

Hours and Compensation

· Part Time employment at 34 hours per week Monday through Friday.

· Hourly wage starting at $22.75

· Subsidized Healthcare, 401K, generous PTO, and other value-based benefits are available.

· Located in NW Tucson in the Catalina area.

· Hours: M/F 8am-1:30pm and T/W/Th 8am-4:00pm

Job Type: Part-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person