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Bank Assistant Jobs in Rochester, MN (NOW HIRING)

Associated Bank

Relationship Banker

Rochester, MN · On-site

$18.75 - $24.75/hr

At Associated Bank we strive to create an inclusive culture where different perspectives are valued ... In this role, you'll process transactions, assist customers with financial needs, and introduce ...

Merchants Bank

Universal Banker I

Rochester, MN · On-site

$21.01 - $24.66/hr

Merchants Bank, Rochester , is seeking a full-time (40 hours/week) Universal Banker I. As a ... Be proficient and happily able to assist customers on the systems including internet banking ...

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All JobsBank JobsBank Assistant JobsBank Assistant Jobs in Rochester, MN

Bank Assistant information

See Rochester, MN salary details

$20.4K

$52.6K

$102.6K

How much do bank assistant jobs pay per year?

As of Sep 5, 2026, the average yearly pay for bank assistant in Rochester, MN is $52,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,880.00 and $57,790.00 per year, depending on experience, location, and employer.

What is a bank assistant?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What are the key skills and qualifications needed to thrive as a bank assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What are some typical challenges bank assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

How much do bank assistants make?

Bank assistants typically earn an average annual salary ranging from $25,000 to $40,000, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is the lowest position in a bank?

The lowest position in a bank is typically a teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may serve as a starting point for career advancement within the bank.

What are the most commonly searched types of Bank jobs in Rochester, MN?

The most popular types of Bank jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Bank Assistant jobs?

Cities near Rochester, MN with the most Bank Assistant job openings:

Bank Assistant jobs near you

Relationship Banker

Associated Bank

Rochester, MN • On-site

$18.75 - $24.75/hr

Full-time

Retirement, PTO

Posted 10 days ago

Associated Bank rating

8.1

Company rating: 8.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

67th of 175 rated banks

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
This position is located at 206 South Broadway Rochester, MN 55904.
Join Associated Bank as a Relationship Banker, where you'll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. In this role, you'll process transactions, assist customers with financial needs, and introduce solutions that help them achieve their goals. This is a great opportunity to gain hands-on experience, complete banker certification, and advance within our organization.
This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
Key Accountabilities
  • Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
  • Identify opportunities to recommend products and services that support customers' financial wellness.
  • Open new accounts and build lasting relationships through personalized service.
  • Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
  • Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
  • Participate in the Banker Roadmap program, completing training milestones and certification requirements.
  • Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
  • Promote bank offerings and engage prospective customers through community and in-store outreach.

Education & Experience
Required
  • High school diploma or equivalent combination of education and experience
  • Up to 2 years of customer-facing sales and/or service experience

Preferred
  • Experience in banking, financial services, or retail sales

Why You'll Love Working Here
At Associated Bank, we're committed to helping you grow-personally and professionally. You'll receive comprehensive training, hands-on experience, and mentorship to guide your career path. We foster a supportive, team-driven culture where your contributions make a real difference. Apply today to start your journey toward a rewarding career with Associated Bank!
We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.
In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Competitive salaries with professional development and advancement opportunities.
  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
  • Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.
Associated Bank is Pay Transparency compliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.
For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.
$17.00 - $28.96 per hour

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