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Bank Assistant Jobs in Alaska (NOW HIRING)

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Bank Assistant information

See Alaska salary details

$20.6K

$53.2K

$103.7K

How much do bank assistant jobs pay per year?

As of Jul 27, 2026, the average yearly pay for bank assistant in Alaska is $53,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,228.00 and $58,401.00 per year, depending on experience, location, and employer.

What does a bank assistant do?

A bank assistant supports daily banking operations by handling customer inquiries, processing transactions, and maintaining account records. They often assist with opening new accounts, verifying customer identities, and using banking software, requiring good communication skills and attention to detail.

What are the key skills and qualifications needed to thrive as a Bank Assistant, and why are they important?

To thrive as a Bank Assistant, you need strong numeracy, attention to detail, and customer service skills, usually supported by a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and Microsoft Office tools is typically required. Excellent communication, problem-solving abilities, and a professional demeanor help you stand out in this role. These skills ensure accurate transactions, regulatory compliance, and positive client experiences, which are crucial for a bank's reputation and operations.

What are Bank Assistants?

Bank Assistants are frontline staff members in banks who help customers with various banking services, such as processing deposits and withdrawals, answering account-related questions, and providing information about financial products. They play a key role in ensuring smooth daily operations at a bank branch by assisting both customers and other staff. Bank Assistants also help maintain accurate records and may be responsible for basic administrative tasks. Their excellent customer service skills and attention to detail are essential for the efficient functioning of a bank.

What bank is paying $25 an hour?

Bank assistant roles typically do not pay $25 an hour as starting wages; however, experienced bank assistants or those in specialized roles may earn around that amount or higher depending on location and responsibilities. Salaries vary by region, experience, and the bank's pay scale, with some financial institutions offering competitive wages for skilled support staff.

How much does a bank assistant get paid?

The average salary for a bank assistant typically ranges from $25,000 to $40,000 per year, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced assistants or those in larger banks can earn higher wages. Some roles also offer benefits such as health insurance and retirement plans.

What are some typical challenges Bank Assistants face when interacting with customers, and how can they handle them effectively?

Bank Assistants often encounter situations where customers may be frustrated due to account issues or delays. Handling these challenges requires patience, active listening, and clear communication. By remaining calm, empathizing with the customer’s concerns, and efficiently directing them to the appropriate services or solutions, Bank Assistants can resolve issues professionally and maintain positive relationships. Regular training in customer service and staying informed about banking procedures also helps in managing such interactions smoothly.

What is the difference between Bank Assistant vs Bank Teller?

AspectBank AssistantBank Teller
Primary RoleSupports banking operations, handles customer inquiries, assists with account managementProcesses transactions, deposits, withdrawals, and cash handling
Required SkillsCustomer service, basic banking knowledge, communication skillsCash handling, accuracy, customer service
CertificationsOften no formal certification required; some banks prefer basic banking coursesLikewise, minimal formal certification; on-the-job training common
Work EnvironmentBank branches, customer service desksBank counters, teller stations

Both roles are customer-facing positions within banks, focusing on banking operations and customer service. While a Bank Assistant provides broader support and administrative help, a Bank Teller primarily handles cash transactions. The skills and certifications required are similar, making them closely related roles within the banking industry.

Which bank job is easy to get?

Entry-level positions such as bank tellers or customer service representatives are generally easier to obtain due to lower experience requirements and high turnover. These roles often require basic skills, a high school diploma, and sometimes on-the-job training, making them accessible for many job seekers.
What are the most commonly searched types of Bank jobs in Alaska? The most popular types of Bank jobs in Alaska are:
What cities in Alaska are hiring for Bank Assistant jobs? Cities in Alaska with the most Bank Assistant job openings:
Bank Assistant jobs near you
Infographic showing various Bank Assistant job openings in Alaska as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $53,206 per year, or $25.6 per hour.
Personal Banker I - Sitka Branch

Personal Banker I - Sitka Branch

First National Bank Alaska

Sitka, AK • On-site

$23.45/hr

Full-time

Posted 16 days ago

Job description

Personal Banker I - Sitka Branch
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers.
Join a Team Dedicated to Exceptional Customer Service!
The Personal Banker assists customers by knowing the products and services the bank has to offer that would best meet their needs. You would greet and assist them with transactions but also connect them to another department experts as needed. To be considered for this position you must have banking experience or significant experience in a similar role in an industry that has regulatory requirements and significate customer relationship experience with an understanding of products and services to best assist the customer with their needs.
Salary: $23.45/hour minimum, plus 10% differential. We have a competitive salary schedule based upon minimum experience to very experienced; the job/salary offer would be commensurate with your experience.
Schedule: Monday-Friday
GENERAL PURPOSE SUMMARY
Responsible for welcoming customers to the branch and delivering consistent and exceptional customer service through engaging with customers to build and deepen relationships by uncovering banking needs and recommending the best products, services and solutions to meet those needs. The Personal Banker I may direct, coach and mentor branch employees; works closely with the Branch Manager or Operations Supervisor to ensure critical timelines are met, that operational controls are in place and daily branch functions are completed by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  1. Provides consistent and exceptional service that enhances customer interactions through demonstrating a genuine desire to assist and deliver a high level of support that contributes to the overall branch experience.
  2. Engages with customers to build and deepen relationships by uncovering banking needs, and using expert knowledge to cross sell multiple products, services and solutions to provide customers with value added services while increasing the bank's revenue. Identifies opportunities to refer customers to an FNBA specialist.
  3. Provides expert skills in opening and updating consumer and business accounts, from individuals to businesses with higher complexity ownerships.
  4. Demonstrates advanced knowledge of consumer and business digital platforms to confidently engage customers in conversations and demonstrates both consumer and business applications in the mobile environment to enhance the branch experience.
  5. Has advanced knowledge of Cash Management services and makes recommendations for services. The Personal Banker I is the liaison between the Cash Management Sales Team and customer.
  6. The Personal Banker I may direct, coach and mentor other branch employees; works closely with the Branch Manager or Operations Supervisor to ensure critical timelines are met, that operational controls are in place and daily Branch functions are completed.
  7. Has advanced knowledge of personal loan and credit card services and is able to assist consumer customers with applying for loan requests using the appropriate application or software.
  8. Has a thorough understanding of business credit cards and is able to assist customers through completing the application process.
  9. Has advanced knowledge in assisting customers with debit card cancellations and reissues, account disputes, placing stop payments and researching account transactions.
  10. The Personal Banker I may perform teller corrections, approve customer transactions, and verifies and sends wires within defined limits and authority by using the bank's computer systems.
  11. May act as Vault Teller and Safe Deposit Box Attendant; and may perform Universal Teller II duties as assigned.
  12. Abides by First National Bank Alaska policies and complies with all required regulatory requirements. Must complete compliance training and adhere to internal procedures and controls.
  13. Performs other work-related duties as assigned by supervisor.
COMPLIANCE EXPECTATIONS
  • Stay up to date on relevant laws and regulations and complete all compliance training on time.
  • Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
  • Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Minimum: Two years customer service experience with at least one year of relationship development experience in the financial industry; or three years relational sales experience.
Preferred: Knowledge of First National Bank Alaska products and services.
SKILLS and ABILITIES:
Knowledge of personal computer operation (monitor, keyboard, mouse), ability to keyboard 35 wpm and operate a 10-key calculator required. Word processing and spreadsheet experience preferred. Must have strong communication and interpersonal skills as well as ability to exercise discretion and good judgment when communicating with internal and external customers and all levels of management. Unquestionable integrity and ethics and ability to maintain confidentiality in handling sensitive and confidential information.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations and standard banking services contracts. Ability to write reports and business correspondence. Ability to effectively present information, demonstrate products and respond to questions from managers, business customers and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions.
REASONING SKILLS:
Ability to solve practical problems and deal with a variety of situations where limited standardization exists. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret instructions in written, oral, diagram or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.

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