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Bakery Customer Service Jobs (NOW HIRING)

Bakery Customer Service

Auburn, NY · On-site

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Tony's Market Title Bakery Customer Service Department(s) Bakery Reports to Bakery Manager Job summary: Responsible for offering extraordinary customer service Summary of essential job functions:

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Bakery Customer Service

Fayetteville, NY · On-site

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Bakery Customer Service

Auburn, NY · On-site

$16.50 - $17/hr

Bake, produce, and package baked goods * Provide incredible customer service and answer customer questions in a timely manner * Ensure fresh and appealing displays by keeping cases and aisles clean ...

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

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Bakery Customer Service information

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How much do bakery customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for bakery customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bakery Customer Service vs Bakery Cashier?

AspectBakery Customer ServiceBakery Cashier
Primary RoleAssist customers, answer questions, handle complaintsProcess transactions, handle payments, operate cash register
Required SkillsCustomer service, communication, product knowledgeCash handling, basic math, POS system operation
Work EnvironmentFront-of-house, customer-facing, often in retail bakeryFront-of-house, register area, retail bakery setting
Common CertificationsNone typically required, but customer service training helpfulCash handling or POS training may be preferred

While both roles are customer-facing in a bakery setting, Bakery Customer Service focuses on assisting customers and providing product information, whereas Bakery Cashiers primarily handle transactions and payments. Both roles require strong communication skills and are essential for a positive customer experience in bakery retail environments.

What are some common challenges faced by bakery customer service representatives, and how can they be managed effectively?

Bakery customer service representatives often navigate busy periods, especially during mornings and holidays, when there is a high volume of customers and orders. Managing special requests, dietary restrictions, and last-minute changes can also be challenging. To address these, it is helpful to stay organized, communicate clearly with both customers and the baking team, and maintain a friendly, patient attitude even under pressure. Regular training and teamwork play a crucial role in ensuring smooth operations and customer satisfaction.

What are bakery customer service jobs?

Bakery customer service jobs involve assisting customers with their purchases, answering questions about bakery products, handling transactions, and ensuring a pleasant shopping experience. Employees in this role may also help with packaging goods, restocking shelves, and maintaining cleanliness in the bakery area. Good communication skills and a friendly attitude are essential, as bakery customer service staff are often the primary point of contact for customers.

What are the key skills and qualifications needed to thrive as a Bakery Customer Service representative, and why are they important?

To thrive as a Bakery Customer Service representative, you need strong interpersonal skills, attention to detail, and a basic understanding of bakery products, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling, and inventory management tools is commonly required. Outstanding communication, patience, and a positive attitude help build rapport with customers and resolve issues effectively. These skills and qualities are essential for delivering excellent customer experiences, driving sales, and maintaining a welcoming bakery environment.
More about Bakery Customer Service jobs
What cities are hiring for Bakery Customer Service jobs? Cities with the most Bakery Customer Service job openings:
What are the most commonly searched types of Bakery Customer Service jobs? The most popular types of Bakery Customer Service jobs are:
What states have the most Bakery Customer Service jobs? States with the most job openings for Bakery Customer Service jobs include:
What job categories do people searching Bakery Customer Service jobs look for? The top searched job categories for Bakery Customer Service jobs are:
Infographic showing various Bakery Customer Service job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bakery Customer Service

Bakery Customer Service

Wegmans Food Markets

Auburn, NY • On-site

$16.50 - $17/hr

Part-time

Posted 7 days ago


Wegmans Food Markets rating

7.8

Company rating: 7.8 out of 10

Based on 801 frontline employees who took The Breakroom Quiz

5th of 114 rated grocery stores


Job description

Location:
1 Loop Road Auburn, NY 13021
Availability Requirement for this role:
Afternoon, Evening (including weekends).Shifts end as late as 8pm
Age Requirement:
Must be 18 years or older
Time Type:
Part time
Pay Range:
$16.50 - $17 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
we are a food market where you make the difference
At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.
how you'll make the difference
Our bakeries are a hub of comfort and happiness in our Wegmans stores. As a member of our Bakery Department, you'll work alongside a talented team responsible for the production and packaging of the breads, bagels, sweet treats, and other baked goods that make our customers' day. Our fast-moving, people-first bakeries are the perfect place to let your passion for baking shine.
what will you do?
  • Bake, produce, and package baked goods
  • Provide incredible customer service and answer customer questions in a timely manner
  • Ensure fresh and appealing displays by keeping cases and aisles clean and well-stocked
  • Help maximize sales through effective procedures for stocking, rotating, and merchandising product on the sales floor and in the back rooms
  • May help unload daily deliveries and stock cases, displays, and backroom coolers with new and existing inventory

What Wegmans Food Markets employees say

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About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916