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Bakery Customer Service Jobs (NOW HIRING)

Wegmans

Overnight Bakery Customer Service

Amherst, NY · On-site

$18 - $18.50/hr

Provide incredible service to our customers * Bake products, take orders, and prepare items for display by slicing, packaging and labeling the products * Keep our shelves stocked with fresh items

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

Wegmans

Overnight Bakery Customer Service

Amherst, NY · On-site

$18 - $18.50/hr

Provide incredible service to our customers * Bake products, take orders, and prepare items for display by slicing, packaging and labeling the products * Keep our shelves stocked with fresh items

Bolillo Bakery Lp

Bakery Cake Apprentice

San Antonio, TX · On-site

$12 - $16/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

New

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Pasadena, TX

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

San Antonio, TX · On-site

$12 - $16/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Pasadena, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

El Bolillo Bakery

Bakery Baker Apprentice

Houston, TX · On-site

$12 - $15/hr

Decorating & Filling cakes, preparing icing, training assistants and maintaining cleanliness of the bakery, customer service, maintaining records of customer orders. Knowledge, Skills, and Abilities:

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Bakery Customer Service information

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How much do bakery customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for bakery customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a bakery customer service?

Bakery customer service jobs involve assisting customers with their purchases, answering questions about bakery products, handling transactions, and ensuring a pleasant shopping experience. Employees in this role may also help with packaging goods, restocking shelves, and maintaining cleanliness in the bakery area. Good communication skills and a friendly attitude are essential, as bakery customer service staff are often the primary point of contact for customers.

What are the key skills and qualifications needed to thrive as a bakery customer service?

To thrive as a Bakery Customer Service representative, you need strong interpersonal skills, attention to detail, and a basic understanding of bakery products, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling, and inventory management tools is commonly required. Outstanding communication, patience, and a positive attitude help build rapport with customers and resolve issues effectively. These skills and qualities are essential for delivering excellent customer experiences, driving sales, and maintaining a welcoming bakery environment.

What are some common challenges faced by bakery customer service, and how can they be managed effectively?

Bakery customer service representatives often navigate busy periods, especially during mornings and holidays, when there is a high volume of customers and orders. Managing special requests, dietary restrictions, and last-minute changes can also be challenging. To address these, it is helpful to stay organized, communicate clearly with both customers and the baking team, and maintain a friendly, patient attitude even under pressure. Regular training and teamwork play a crucial role in ensuring smooth operations and customer satisfaction.

What is the difference between Bakery Customer Service vs Bakery Cashier?

AspectBakery Customer ServiceBakery Cashier
Primary RoleAssist customers, answer questions, handle complaintsProcess transactions, handle payments, operate cash register
Required SkillsCustomer service, communication, product knowledgeCash handling, basic math, POS system operation
Work EnvironmentFront-of-house, customer-facing, often in retail bakeryFront-of-house, register area, retail bakery setting
Common CertificationsNone typically required, but customer service training helpfulCash handling or POS training may be preferred

While both roles are customer-facing in a bakery setting, Bakery Customer Service focuses on assisting customers and providing product information, whereas Bakery Cashiers primarily handle transactions and payments. Both roles require strong communication skills and are essential for a positive customer experience in bakery retail environments.

How to get a bakery customer service job with no experience?

Bakery customer service jobs often do not require prior experience, so applicants should focus on demonstrating good communication skills, a friendly attitude, and a willingness to learn. Entry-level positions may accept on-the-job training, and having a positive attitude and reliability can improve chances of hiring. Applying in person, highlighting any relevant soft skills, and being flexible with shifts can also help secure a position.
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What are the most commonly searched types of Bakery Customer Service jobs?

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Bakery Customer Service jobs near you
Infographic showing various Bakery Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

BAKERY CUSTOMER SERVICE FT

TONYS MEATS INC

Castle Rock, CO • On-site

$16 - $18/hr

Full-time

Re-posted 23 days ago

Job description

Tony's Market Job Description

Title

Bakery Customer Service

Department(s)

Bakery

Reports to

Bakery Manager

Job summary: Responsible for offering extraordinary customer service

Summary of essential job functions:

  • Immediately greet all customers and ensure extraordinary customer service
  • Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.
  • Solicit sale of new or additional services or products by educating customers and offering suggestions.
  • Take customers' orders and write ordered items on tickets.
  • Prepare food such as cookies, pies, brownies, etc. using recipes or following directions.
  • Serve food, beverages, or pastries to customers.
  • Wrap menu items such as cakes, pies, and pastries for customer orders.
  • Label items sold using scales or other pricing methods.
  • Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.
  • Fulfill special orders and requests utilizing all tools provided.
  • Replenish foods in demos and display cases.
  • Abide by safety, health and security rules.
  • Complete specials projects and other duties as assigned
  • Regular and predictable attendance

Standard job functions:

  • Upholds the 7 guiding principles of the company
  • Support goals and vision of General Manager
  • Consistently presents a professional personal image and uphold the company's uniform policy
  • Maintain safe, clean and well-organized working and shopping environment
  • Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.
  • Ability to work a flexible schedule including holidays and weekends
  • Timely and consistent attendance.

Knowledge, skills and abilities required:

  • Strong interpersonal and verbal communication skills
  • Ability to multitask and use organizational skills
  • 1-2 Years previous bakery experience preferred

Apply