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Bail Project Jobs (NOW HIRING)

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

About The Bail Project: The Problem There is no place in the criminal justice system where money more clearly buys justice than bail. People who can't afford bail remain in jail before trial, while ...

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

About The Bail Project: The Problem There is no place in the criminal justice system where money more clearly buys justice than bail. People who cant afford bail remain in jail before trial, while ...

Client Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

About The Bail Project: The Problem There is no place in the criminal justice system where money more clearly buys justice than bail. People who can't afford bail remain in jail before trial, while ...

Accountant

Morrisville, PA · On-site

$18 - $25/hr

Special projects ​ Qualifications: * Previous experience in accounting or other related fields ... Experience with Microsoft applications such as Excel and Word Company Description ABC Bail Bonds ...

Accountant

Morrisville, PA · On-site

$18 - $25/hr

Special projects ​ Qualifications: * Previous experience in accounting or other related fields ... Experience with Microsoft applications such as Excel and Word Company Description ABC Bail Bonds ...

Office Manager

Redding, CA · On-site

$25 - $34/hr

... bail business. The position includes overseeing new and existing clients and managing a team. It requires extensive experience in management, sales, projects, recruiting and retention of team. You ...

Sorts, compiles and monitors weekly bail bond forfeiture lists, and overdue bail bond list ... Skill organizing projects, developing timelines, and schedules; Skill in communicating with ...

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How much do bail project jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for bail project in the United States is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bail Project Case Manager, and why are they important?

To thrive as a Bail Project Case Manager, you need experience in social services, knowledge of the criminal justice system, and a relevant degree or equivalent experience. Familiarity with case management software, data tracking tools, and court systems is typically required. Strong interpersonal communication, cultural competency, and organizational skills help build trust with clients and coordinate effectively with legal and community partners. These skills and qualities are crucial to ensuring clients receive timely support and advocacy during pretrial processes.

What are some common challenges faced by team members working at The Bail Project, and how can applicants prepare to address them?

Team members at The Bail Project often work with clients experiencing complex legal and personal challenges, which can be emotionally demanding. Balancing direct client support with administrative tasks like court tracking and data management requires strong organizational skills. Additionally, collaborating with legal professionals, social workers, and community organizations is key, so flexibility and communication are essential. Applicants can prepare by gaining experience in social services, developing resilience, and familiarizing themselves with the criminal justice system.

What is the difference between Bail Project vs Bail Bonds Agent?

AspectBail ProjectBail Bonds Agent
Required CredentialsNone specific; often volunteers or staff with social justice backgroundsLicense required; state-specific licensing exams
Work EnvironmentNonprofit, community-focused, advocacy-basedFor-profit, office and field work, interacting with clients and courts
Employer & Industry UsageNonprofit organizations advocating for criminal justice reformPrivate companies providing bail bond services
Common Search & Comparison IntentUnderstanding nonprofit bail assistance vs for-profit bail servicesComparing roles in bail industry and licensing requirements

The Bail Project is a nonprofit organization focused on bail reform and providing free bail assistance, often staffed by social justice advocates. In contrast, a Bail Bonds Agent works within a for-profit industry, licensed to post bail on behalf of clients in exchange for a fee. While both roles involve bail, their work environments, credentials, and industry purposes differ significantly.

What is The Bail Project and what does it do?

The Bail Project is a nonprofit organization that works to combat mass incarceration by paying bail for people in need and providing support services to help them return to court. Their goal is to prevent low-income individuals from being detained simply because they cannot afford bail, which can have lasting negative impacts on employment, housing, and family stability. The organization also advocates for systemic reform of the cash bail system, aiming to make the justice system fairer and more equitable.
More about Bail Project jobs
What cities are hiring for Bail Project jobs? Cities with the most Bail Project job openings:
What states have the most Bail Project jobs? States with the most job openings for Bail Project jobs include:
Infographic showing various Bail Project job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $44,814 per year, or $21.5 per hour.
Client Support Specialist

Client Support Specialist

The Bail Project

Atlanta, GA • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

About The Bail Project:
The Problem
There is no place in the criminal justice system where money more clearly buys justice than bail. People who can't afford bail remain in jail before trial, while those with money buy their liberty. Tying freedom to financial ability upends the presumption of innocence, tears lives apart, and perpetuates racial and economic disparities. It is also a key driver of mass incarceration. Each year, an estimated 2.5 million people sit in jail cells across America because they cannot afford bail.
The Response
The Bail Project is a national nonprofit that provides free bail assistance and pretrial support to thousands of low-income people every year. We are on a mission to combat mass incarceration and demonstrate that a more humane, equitable, and effective pretrial system is possible.
The Model
The Bail Project uses a national revolving bail fund to pay bail for individuals who are legally presumed innocent, and whom a judge has deemed eligible for release. We then provide court reminders, transportation, and work with local partner organizations to connect our clients with voluntary social services and community-based programs. We call this model Community Release with Support, and it has proven highly effective in helping people make their court dates. As our clients' cases close, bail comes back into the fund where it is recycled to help additional people. The goal of The Bail Project is to work ourselves out of a job by gathering human stories and data from our ground work to advance legislative and policy change to end cash bail and invest in Community Release with Support (aftercashbail.org).
The Team
We are a community of advocates committed to ending mass incarceration and advancing racial and economic justice. Our organization consists of a central support hub and a growing network of client advocates or "Bail Disruptors" who work in their local communities to provide bail assistance and help advance advocacy efforts on the ground.
Job Purpose:
The Client Support Specialist is responsible for following up with long-term clients in Atlanta to assist them with attending court dates and connecting with supportive services. The position will also engage with community partners to seek improved social service opportunities for TBP clients.
Essential Duties:
Client Support And Outreach
  • Triage and respond to incoming client requests for supportive services in real-time and as needed to ensure prompt delivery of services
  • Respond to incoming requests for court information from clients within 24 hours
  • Assist clients with coordinating rides to court when requested.
  • Reach out to non-responsive clients to confirm attendance for upcoming court dates
  • Connect with clients after release to determine whether they have engaged in supportive services and coordinate new referrals to address their current needs
  • Contact clients who have missed court to guide them through resolving bench warrants

Partner Engagement
  • Work with Ops Manager and Regional Director to identify local community support organizations to serve pre-trial populations
  • Update and add new partners regularly to address client need gaps
  • Conduct routine meetings/contact with service providers to ensure service quality for clients
  • Collect feedback from clients about their experience with service providers
  • In collaboration with the Ops Manager ensure adequate documentation of client advocacy records in Salesforce
  • In collaboration with the Ops Manager oversee 3rd party contracts that provide client support services

Data Entry
  • Effectively document client advocacy efforts using Salesforce (SF)
  • Update client court outcomes, future court dates, case outcomes, refund / forfeiture information

Additional Duties As Assigned By Ops Manager
Position Results Description:
  • All clients contacting staff about transportation assistance or court appearance coordination receive a response within 24 hours or sooner if needed to ensure appearance
  • All clients who do not respond to automated text reminders about their court dates receive up to three phone call attempts prior to court date
  • All clients receive a phone call attempt the week after their case concludes
  • All client requests sent to Twilio text number are either addressed or passed on to relevant staff within 24 hours of sending
  • All contacts will be documented as case notes in SF in real time - not to exceed 24 hours upon completion of service delivery
  • Connect clients to resources as needed and routinely monitor results of support organizations to ensure quality and efficacy of services by implementing feedback surveys to clients via phone calls, emails, text messages

Qualifications:
  • Lives in the local Atlanta area or is willing to relocate there
  • Invested in the local community and demonstrates an interest in racial and social justice and/or criminal legal reform
  • Relates to and effectively communicates with people from all economic, racial, age, ethnic, and social groups
  • Applies effective interpersonal, organizational, and problem-solving skills to prospective partners and maintains strong relationships with external stakeholders including jail administrators, judges, elected officials and media
  • Delivers well designed and clear presentations to external audiences
  • Takes responsibility for results, is self reflective and seeks out and considers feedback
  • Demonstrates knowledge of using computers and navigating software programs, with experience in Salesforce, G suite, and Microsoft Excel a plus
  • Experience with entering client data and has skills in basic data analysis (or a willingness to learn)
  • Committed to completing daily work in an accurate, timely, and consistent manner
  • Generates alternative solutions to address client needs and work challenges
  • Comfortable implementing organizational procedures and making effective and timely decisions
  • This work requires the ability to work with people who have been directly impacted by the carceral system, including folks who have prior records.

We encourage individuals to apply even if they do not have all of the desired qualifications.
Hours
  • This is a full time position working 40 hours per week (actual distribution of hours may vary depending on site/jurisdictional need)

This position requires being able to reliably travel to various locations in the local area. If you will be driving yourself, we require that you have insurance pursuant to applicable laws.
Currently all roles perform some or all of their work from home. The Bail Project will provide equipment to support work from home but staff must provide their own reliable internet access.
This is a full-time, in-unit, non-exempt position. The Bail Project offers benefit programs including competitive Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Life Insurance, Supplemental Life Insurance, Disability Insurance, Employee Assistance Program, Paid Parental Leave, a generous PTO and Sick Leave policy, and a 401(k) plan.
How to Apply:
Interested applicants should submit a resume and cover letter. In the cover letter, please address the following:
  • Why do you want to work for The Bail Project?
  • Please share 2-3 experiences that highlight why you would be a strong candidate for the Client Support Specialist position.

No faxes or phone calls please. Applicants will be notified regarding whether or not they have been selected for an interview. Applications without cover letters will not be processed.
The Bail Project does not discriminate based on protected characteristics and encourages applications from those with unique experiences and knowledge. As a team, we are committed to inclusive hiring and dedicated to diversity of thought by welcoming those from various backgrounds including individuals who have been previously involved with the justice system.
Salary: $50,000
Closing Date: August 7, 2026 or when we receive 500 candidates, whichever comes first
E-Verify Statement
The Bail Project utilizes E-Verify. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify® is a registered trademark of the United States Department of Homeland Security.