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Baggage Representative Job Jobs (NOW HIRING)

Baggage Handler - Driving Requisition ID 2026-58314 Location (Location assigned to this requisition ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Baggage Service Agent

West Palm Beach, FL

$15 - $18.50/hr

As a member of the Menzies Aviation Baggage Service team, you will be responsible for coordinating ... Physical Requirements The physical demands described here are representative of those that must be ...

Baggage Service Agent

Reno, NV · On-site

$15.50 - $19/hr

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ... Possess the tact to deal with all levels of employees and client representatives. * Ability to ...

Baggage Service Agent

West Palm Beach, FL · On-site

$15 - $18.50/hr

As a member of the Menzies Aviation Baggage Service team, you will be responsible for coordinating ... Physical Requirements The physical demands described here are representative of those that must be ...

Baggage Service Agent

Reno, NV

$15.50 - $19/hr

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ... Possess the tact to deal with all levels of employees and client representatives. * Ability to ...

Role Purpose The Baggage Agent plays a vital role in ensuring top tier performance in all aspects ... represented. Where everyone feels valued and can reach their full potential. Please be aware that ...

Baggage Agent

Burlingame, CA · On-site

$22.04/hr

Role Purpose The Baggage Agent plays a vital role in ensuring top tier performance in all aspects ... represented. Where everyone feels valued and can reach their full potential. Please be aware that ...

... baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000 ... The BSO Representative must be empathetic and helpful to customers who have been separated from ...

... baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000 ... The BSO Representative must be empathetic and helpful to customers who have been separated from ...

... baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000 ... The BSO Representative must be empathetic and helpful to customers who have been separated from ...

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ... represented. Where everyone feels valued and can reach their full potential. Please be aware that ...

Role Purpose The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with ... represented. Where everyone feels valued and can reach their full potential. Please be aware that ...

CLT - Baggage Service Agent

Charlotte, NC · On-site

$15.25 - $18.50/hr

Baggage Service Agent VIP Hospitality Services | FIS Baggage Operations | CLT Airport Role Baggage ... Customer Service Expectations • Represent VIP Hospitality with a helpful, approachable, and ...

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Baggage Representative Job information

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$11

$18

$23

How much do baggage representative job jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for baggage representative job in the United States is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are Baggage Representatives?

Baggage Representatives are airline or airport employees responsible for assisting passengers with issues related to checked and lost baggage. They help locate and track missing luggage, process claims for delayed or damaged bags, and provide customer support throughout the baggage recovery process. Baggage Representatives often work at airline customer service counters within airports and must communicate effectively with both passengers and airline personnel to resolve baggage concerns promptly.

Is it hard to become a baggage handler?

Becoming a baggage handler typically requires physical stamina, the ability to lift heavy objects, and good teamwork skills. Many employers provide on-the-job training, and a high school diploma or equivalent is usually sufficient; some positions may require background checks or security clearances. The job often involves shift work and working outdoors in various weather conditions.

What qualifications do I need to be a baggage handler?

To be a baggage handler, you typically need a high school diploma or equivalent and physical stamina to lift heavy luggage. Good communication skills, the ability to work in a fast-paced environment, and a valid work permit or legal authorization are also important; some employers may require safety training or certifications related to handling equipment.

What is the role of a baggage representative?

A baggage representative is responsible for assisting passengers with their luggage, including checking in, handling lost or damaged baggage, and ensuring proper delivery. They work at airline counters or baggage claim areas and often require good customer service skills and knowledge of airline procedures.

What are the key skills and qualifications needed to thrive as a Baggage Representative, and why are they important?

To thrive as a Baggage Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline baggage tracking systems, ticketing software, and basic office tools is typically required. Excellent communication, problem-solving abilities, and patience are essential soft skills for handling customer concerns and lost baggage situations. These skills ensure efficient baggage handling, positive passenger experiences, and effective resolution of issues in a fast-paced airport environment.

How much do you get paid as a baggage handler?

Baggage representatives or handlers typically earn an average hourly wage of $12 to $20, depending on experience, location, and employer. Many positions offer additional benefits such as overtime pay and opportunities for advancement, with some roles requiring physical stamina and safety training.

What are some common challenges faced by Baggage Representatives and how can they be managed?

Baggage Representatives often encounter challenges such as handling high volumes of lost or delayed luggage, dealing with frustrated passengers, and coordinating with multiple departments to track and resolve baggage issues. Effective communication, patience, and strong problem-solving skills are essential to manage these situations. Proactively updating customers about the status of their baggage and collaborating closely with airline operations and ground staff can help ensure a smoother experience for both passengers and staff.

What is the difference between Baggage Representative Job vs Baggage Handler Job?

AspectBaggage Representative JobBaggage Handler Job
CredentialsHigh school diploma, customer service skillsHigh school diploma, physical fitness
Work EnvironmentCustomer-facing, airport terminalsAirports, baggage areas, cargo zones
Employer & IndustryAirlines, airportsAirlines, cargo companies
Primary ResponsibilitiesAssist passengers, handle baggage issuesLoad/unload baggage, move luggage

While both roles involve handling luggage at airports, Baggage Representatives focus on customer service and assisting passengers, whereas Baggage Handlers primarily handle the physical movement of baggage. Both positions require airport experience but differ in daily tasks and interaction levels.

More about Baggage Representative Job jobs
What cities are hiring for Baggage Representative Job jobs? Cities with the most Baggage Representative Job job openings:
What states have the most Baggage Representative Job jobs? States with the most job openings for Baggage Representative Job jobs include:
What job categories do people searching Baggage Representative Job jobs look for? The top searched job categories for Baggage Representative Job jobs are:
Infographic showing various Baggage Representative Job job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, 25% Part Time, and 8% Nights. Highlights an 100% In-person job distribution, with an average salary of $38,410 per year, or $18.5 per hour.
Baggage Handling Customs - HNL Airport

Baggage Handling Customs - HNL Airport

PrimeFlight Aviation Services

Honolulu, HI • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

LIFT, LOAD, AND LAUNCH YOUR FUTURE — BECOME A BAGGAGE HANDLING-CUSTOMS AGENT!

The Baggage Handling-Customs Agent ensures the safe, efficient, and accurate loading, unloading, and sorting of passenger luggage while adhering to safety guidelines, operating ground equipment, and working in varying conditions as part of a team.

WHAT IT’S LIKE TO WORK AS A BAGGAGE HANDLING-CUSTOMS AGENT

  • Load and unload passenger luggage and cargo on and off aircraft
  • Sort and route baggage to the correct flight and carousel
  • Operate baggage handling equipment such as conveyor belts and trolleys
  • Provide baggage assistance in the customs arrival area
  • Follow all airport and security rules and regulations, including reporting suspicious individuals
  • Follow safety guidelines and procedures while handling baggage
  • Ensure timely delivery of baggage to and from aircraft
  • Exemplify PrimeFlight customer service and safety standards
  • Perform any additional duties as assigned by management

WHY WORK FOR PRIMEFLIGHT?

  • Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary)
  • We are committed to being a leading provider of commercial services within the aviation industry
  • Our teams focus on maintaining a positive working environment and treating all team members with respect
  • With more than 200 locations across the world, we offer opportunities for career progression
  • Enjoy a competitive pay scale

QUALIFICATIONS

  • 18 years of age or older
  • Eligible to work in the United States
  • Communicate effectively in English (reading, writing, speaking)
  • One year of customer service experience  
  • Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
  •  Effectively communicate with colleagues and clients, both in-person and through electronic means
  • Pass a background check and drug screen
  •  Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
  • Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

  • Ability to lift up to 70 pounds
  • Prolonged standing and walking in an indoor/outdoor environment as applicable
  • Must be able to reach with arms and grasp with hands
  •  Must be able to push, pull
  •  Must be able to crawl and crouch, at times, in confined tight spaces
  •  Must be able to bend, stretch, squat, kneel
  •  Must be able to climb and work at elevated heights
  • Exposure to moderate and at times high noise levels
  • Be able to hear and respond to the spoken voice and to audible alarms
  • Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
  • Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)  

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. 

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.


PrimeFlight Aviation Services logo

About PrimeFlight Aviation Services

Sourced by ZipRecruiter

PrimeFlight Aviation Services, based in Sugar Land, TX, US, is a leading name in the aviation support industry. The company is particularly recognized for offering high-quality ground handling services, aircraft cleaning, de-icing, and wheelchair services. With a history rooted back in 1964, PrimeFlight has a strong reputation built upon consistently delivering unmatched aviation services. The company operates with a strong commitment to safety, innovation, integrity, and service excellence as its defining core values. Its mission is to provide solutions that drive customer value and operational efficiency, delivering to clients, an impressive service level that redefines the industry standards. Some of its notable achievements include being a preferred partner of some of the world's largest airlines and an exemplary safety record.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Sugar Land, TX, US

Year founded

2001

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