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Baggage Claim Jobs (NOW HIRING)

ABM Industries, Inc.

IAD Baggage Handler

Dulles, VA · On-site

$18.13/hr

Meet all arrivals and assist passengers at baggage claim. * Carrying or otherwise transporting passenger luggage to and from the outside sidewalk or main entrance of the airport and the inside ticket ...

Unifi Aviation LLC

HNL AA - Baggage Ops Agent

Honolulu, HI · On-site

$15.25 - $18.75/hr

During each shift, the agent oversees flight arrivals at the baggage claim area, reviews unclaimed bags, and investigates their status. Once a baggage issue is resolved, the agent ensures proper ...

Unifi

HNL AA - Baggage Ops Agent

Honolulu, HI · On-site

$18/hr

During each shift, the agent oversees flight arrivals at the baggage claim area, reviews unclaimed bags, and investigates their status. Once a baggage issue is resolved, the agent ensures proper ...

Unifi

HNL AA - Baggage Ops Agent

Honolulu, HI · On-site

$15.25 - $18.75/hr

During each shift, the agent oversees flight arrivals at the baggage claim area, reviews unclaimed bags, and investigates their status. Once a baggage issue is resolved, the agent ensures proper ...

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Baggage Claim information

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$11

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$23

How much do baggage claim jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for baggage claim in the United States is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What is a baggage claim?

A Baggage Claim job involves assisting passengers with locating and retrieving their checked luggage at an airport. Employees in this role handle lost or delayed baggage claims, provide customer service, and coordinate with airline staff to track missing luggage. They may also process compensation or delivery arrangements for delayed or damaged bags. Strong communication and problem-solving skills are essential for resolving passenger concerns efficiently.

What are the main responsibilities of someone working in baggage claim at an airport?

As a baggage claim agent, your primary responsibilities include unloading arriving luggage, sorting baggage onto the correct carousels, assisting passengers with locating lost or delayed bags, and coordinating with other airport staff as needed. You may also need to handle claims for damaged or missing baggage and provide prompt customer service to travelers who need assistance. This role is fast-paced and requires close collaboration with airline, security, and ground crew teams to ensure timely and secure baggage delivery. Successful team members are adaptable, proactive, and committed to maintaining a positive travel experience for passengers.

What are the key skills and qualifications needed to thrive in the baggage claim position, and why are they important?

To thrive in a Baggage Claim role, you need attention to detail, physical stamina, and familiarity with airport safety procedures, often supported by a high school diploma or equivalent. Experience with baggage tracking systems and handheld scanning devices is commonly required, along with any airport security certifications. Excellent teamwork, communication skills, and a customer-oriented attitude are valuable soft skills that distinguish top performers. These abilities ensure efficient baggage handling, timely resolution of passenger issues, and help maintain smooth airport operations.

Do baggage claim agents get paid well?

Baggage claim agents typically earn an hourly wage that is close to or slightly above minimum wage, with salaries varying by location and employer. They usually receive benefits such as health insurance and may work irregular hours, including nights and weekends. Overall, the pay is considered modest compared to other airline or customer service roles.
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Baggage Claim jobs near you
Infographic showing various Baggage Claim job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $38,410 per year, or $18.5 per hour.

Airport Crewmember - PT

Avelo Airlines, Inc.

Orlando, FL

$18/hr

Part-time

Posted 29 days ago

Job description

Description

 As an Airport Crewmember, you'll play a crucial role in delivering exceptional Customer Service to Avelo's Customer's every day. As an Airport Crewmember, you'll fulfil key responsibilities in Customer Service and Ramp Operations to ensure the safe and on-time departure of Avelo flights.


Key Responsibilities

Customer Service

  • Provide an exceptional Customer Experience by assisting Customers through every step of their airport journey.
  • Work in the lobby checking-in Customers and baggage.
  • Work at the boarding gate, boarding flights and assisting Customers with questions.
  • Work at the baggage claim, assisting Customers with baggage irregularities, filing baggage claims, and answering questions.
  • Assist Customers with disabilities including pushback wheelchairs, handling assistive devices, and conducting on-board transfers, as required.
  • Operate boarding ramps, jetbridges, and air stairs, where equipped.
  • Other duties as required to provide exceptional service for our Customers.

Ramp

  • Work outside in various weather conditions.
  • Coordinate the safe arrival and departure of aircraft by working as a pushback driver, marshaller, or wing-walker.
  • Handle baggage with care including unloading, loading, and delivery to baggage claim.
  • Conduct aircraft deicing operations to ensure all frozen contaminants are removed from aircraft prior to departure.
  • Service aircraft to ensure they're ready for departure including potable water and lavatory waste.
  • Clean and security search aircraft interiors.
  • Other duties as required to provide safe, on-time departures.

Requirements

 Requirements

  • Flexibility to work in a high-speed, sometimes stressful environment during a variety of shifts, including nights, weekends, holidays, and overtime.
  • Exposure to different envir onmental conditions, heights, small spaces, and loud noises such as aircraft, vehicles, and other machinery.
  • Regularly lift, push, pule and move up to 70 pounds.
  • Ability to push wheelchairs up and down an incline.
  • High School Graduate or General Education Degree (GED)
  • Possess a valid US state driver's license
  • Must pass all pre-employment screening requirements including an FBI background check and drug screening.
  • Obtain an airport SIDA badge

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, etc.). 

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