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Background Investigation Manager Jobs in Arizona

The State of Arizona

Senior Investigator

Phoenix, AZ · On-site

$55K - $61K/yr

... Manager when required. * Works collectively with Lottery Licensing staff and supervisors in the decision-making process of licenser. * Conducts background investigations on Lottery license ...

The State of Arizona

Senior Investigator

Phoenix, AZ

$19.47 - $27.14/hr

... Manager when required. * Works collectively with Lottery Licensing staff and supervisors in the decision-making process of the licensor. Conducts background investigations on Lottery license ...

The State of Arizona

Senior Investigator

Phoenix, AZ

$55K - $61K/yr

The position also performs licensing background investigations, ensures adequate security measures ... Acts as the lottery Draw Manager/back-up Draw Manager when required. * Works collectively with ...

Professional Transit

Accounting Manager

Tucson, AZ · On-site

$71K - $89K/yr

Sun Tran is seeking an experienced Accounting Manager to oversee financial management systems and ... If selected for any positions, the company requires a background investigation and a pre-employment ...

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All JobsBackground Investigation JobsBackground Investigation Manager JobsBackground Investigation Manager Jobs in Arizona

Background Investigation Manager information

What does a background investigation manager do?

A Background Investigation Manager oversees the process of conducting background checks on individuals, typically for employment, security clearance, or other sensitive positions. They are responsible for managing a team of investigators, ensuring investigations comply with legal and industry standards, and reviewing reports for accuracy and completeness. Their work ensures that organizations hire trustworthy individuals and maintain a safe and secure environment. Additionally, they may develop policies, provide training, and coordinate with external agencies as needed.

What skills and qualifications are needed to be a background investigation manager?

To thrive as a Background Investigation Manager, you need expertise in investigative procedures, risk assessment, and relevant legal regulations, often supported by a bachelor’s degree in criminal justice or a related field. Familiarity with background screening software, case management systems, and industry certifications such as FCRA compliance is typically required. Strong leadership, analytical thinking, and effective communication skills distinguish top performers in this role. These skills ensure thorough, compliant investigations and enable the manager to lead teams efficiently while protecting organizational integrity.

How does a background investigation manager collaborate with other departments during the vetting process?

A Background Investigation Manager works closely with multiple departments, such as Human Resources, Legal, and Compliance, to ensure thorough and legally compliant background checks. They coordinate with hiring managers to understand position-specific requirements and often communicate findings or concerns that may impact hiring decisions. This role also serves as a liaison with external vendors or agencies conducting portions of the investigation. Effective collaboration ensures the process is both comprehensive and aligned with organizational policies.

What is the difference between Background Investigation Manager vs Background Investigator?

AspectBackground Investigation ManagerBackground Investigator
CredentialsTypically requires a bachelor’s degree and management experienceOften requires a high school diploma or equivalent, with specialized training
Work EnvironmentSupervises teams, manages investigations, and coordinates with clientsConducts individual background checks, interviews, and data collection
Employer & Industry UsageUsed by corporations, government agencies, and security firmsEmployed by similar organizations, focusing on field investigations
Search & Comparison IntentPeople looking to understand managerial roles in background checksIndividuals seeking to perform or understand investigative work

The Background Investigation Manager oversees investigation teams and manages the entire background check process, requiring leadership skills and relevant credentials. In contrast, a Background Investigator conducts the actual background checks and interviews, focusing on fieldwork. Both roles are essential in the background screening industry but differ mainly in responsibility level and scope.

What are popular job titles related to Background Investigation Manager jobs in Arizona?

For Background Investigation Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Background Investigation Manager jobs in Arizona look for?

The top searched job categories for Background Investigation Manager jobs in Arizona are:

What cities in Arizona are hiring for Background Investigation Manager jobs?

Cities in Arizona with the most Background Investigation Manager job openings:

Background Investigation Manager jobs near you
Infographic showing various Background Investigation Manager job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Field Claims Investigator

Phoenix Loss control

Prescott Valley, AZ • On-site

$25/hr

Part-time, Contractor

Posted 8 days ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $25/hr plus $.50/mi
 

COMPANY OVERVIEW 

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 
 

POSITION SUMMARY 

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 
 

Duties

  • Conduct on-site field investigations  
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates  
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines  
  • Remain prepared and willing to respond to damage calls within a timely manner  
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process  
  • Respond to damages same day if received during business hours (if not, first response following day) 
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers  
  • Smartphone to gather photos, videos, and other information while conducting investigations  
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals  
  • Exceptional attention to detail and strong written and verbal communication skills  
  • Proven ability to operate independently and prioritize while adhering to timelines  
  • Strong and objective analytical skills  
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time  
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience  
  • Knowledge of underground utility locating procedures and systems  
  • Investigation, inspection, or claims/field adjusting  
  • Criminal justice, legal, or military training or work experience  
  • Engineering, infrastructure construction, or maintenance background  
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.