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Backend Customer Service Jobs (NOW HIRING)

Whiz Global LLC

PL/SQL Backend Developer

Houston, TX · Hybrid

PL/SQL Backend Developer Location: Houston, TX Duration: Contract to hire Job Summary We are ... customer service. Key Responsibilities * Analyze business requirements and translate them into ...

Bedrock Data

Engineer, Backend

San Mateo, CA · On-site

... services. • + Ensure service security and scalability. • + Maintain our technology stack ... customers. • + Contribute to architectural decisions and system design. • Drive Innovation: • ...

Attain

Lead Backend Engineer

Redwood City, CA · Hybrid

Design, build, and own backend services (primarily Rust-based microservices) that power the Frisbee ... Collaborate with Product and Design to translate customer needs into scalable systems * Participate ...

Clera

Backend Engineer

San Francisco, CA · On-site

$70K - $100K/yr

You will work directly with founders and ship into customer environments regularly. What You'll Do * Design and build core backend services and APIs that orchestrate AI voice and browser agents

Finastra

Back-End Engineer

Atlanta, GA · On-site +1

Who are we? At Finastra, we're a global leader in financial services software, dedicated to ... customers, including 80% of the world's top 50 banks, in more than 110 countries. What will you ...

Pump.co

Backend Engineer

San Francisco, CA · On-site

As a Backend Engineer, you will design, build, and maintain backend services that power the Pump ... across functions to solve real customer problems with intuitive engineering solutions ...

Attain

Lead Backend Engineer

Redwood City, CA · Hybrid

Design, build, and own backend services (primarily Rust-based microservices) that power the Frisbee ... Collaborate with Product and Design to translate customer needs into scalable systems * Participate ...

Toast

Staff Software Engineer, Android

Costa Mesa, CA · Hybrid

You will get to work across the entire Toast platform, including our scalable backend, customer ... Architect the interface between mobile clients and complex backend services to ensure offline ...

Apex Systems

Junior Backend Dev

Austin, TX

Job#: 3036076 Junior Backend Dev Location: Austin, Texas (Onsite) Role Overview We are seeking a ... Everforth Apex has a dedicated customer service team for our Consultants that can address questions ...

Clera

Backend Engineer

San Francisco, CA · On-site

$70K - $100K/yr

You will work directly with founders and ship into customer environments regularly. What You'll Do * Design and build core backend services and APIs that orchestrate AI voice and browser agents

Attain

Lead Backend Engineer

Redwood City, CA · On-site

Design, build, and own backend services (primarily Rust-based microservices) that power the Frisbee ... Collaborate with Product and Design to translate customer needs into scalable systems * Participate ...

Clera

Backend Engineer

San Francisco, CA · Remote

$70K - $100K/yr

You will work directly with founders and ship into customer environments regularly. What You'll Do * Design and build core backend services and APIs that orchestrate AI voice and browser agents

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How much do backend customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for backend customer service in the United States is $57.73, according to ZipRecruiter salary data. Most workers in this role earn between $47.36 and $68.27 per hour, depending on experience, location, and employer.
What states have the most Backend Customer Service jobs? States with the most job openings for Backend Customer Service jobs include:
Infographic showing various Backend Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $120,086 per year, or $57.7 per hour.

PL/SQL Backend Developer

Whiz Global LLC

Houston, TX • Hybrid

Other

Posted 6 days ago

Job description

Job Title: PL/SQL Backend Developer
Location: Houston, TX
Duration: Contract to hire

Job Summary

We are seeking a highly motivated and experienced Programmer Analyst to support critical enterprise applications for a leading utility organization. This role is responsible for production support, backend development, system enhancements, deployments, and ongoing maintenance of business-critical applications that support field operations and outage management activities.

The ideal candidate will have strong expertise in PL/SQL, .NET technologies, and backend application support, along with the ability to work in a fast-paced environment that occasionally requires after-hours or weekend support during major deployments, storm response activities, or urgent business initiatives.

This position offers the opportunity to work on high-visibility applications that directly impact operational reliability and customer service.

Key Responsibilities

  • Analyze business requirements and translate them into technical solutions and application enhancements.
  • Design, develop, code, test, deploy, and support enterprise applications across multiple environments.
  • Provide production support and troubleshoot critical application issues in real-time operational environments.
  • Develop and maintain backend solutions using Oracle PL/SQL and .NET technologies.
  • Coordinate with Infrastructure, DBAs, Security, UNIX, Network Operations, and third-party vendors for system integrations and deployments.
  • Support software rollouts, including evening and weekend deployments as needed.
  • Participate in system testing, failover testing, disaster recovery exercises, and quality assurance reviews.
  • Create and maintain technical documentation, deployment procedures, and change management records.
  • Collaborate with business users and stakeholders across departments to ensure successful application delivery and support.
  • Lead or contribute to application modernization and continuous improvement initiatives.
  • Work independently with minimal supervision while managing multiple priorities and deadlines.

Required Skills & Experience

Must-Have Technical Skills

  • Oracle PL/SQL
  • Backend application development
  • .NET / ASP.NET
  • C#
  • Web Services (SOAP/XML)
  • Production Support experience
  • MS SQL Server
  • Visual Studio

Preferred / Nice-to-Have Skills

  • Linux/UNIX environments
  • Service Suite Work Order System
  • WebSphere Portal
  • FileNet
  • SharePoint
  • SOA
  • Business Objects
  • Mobile application support

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field preferred
  • Equivalent combination of education and experience will also be considered
  • Strong analytical, troubleshooting, and communication skills
  • Ability to work independently and collaboratively within cross-functional teams
  • Comfortable supporting mission-critical applications in a high-demand operational environment
  • Ability to adapt quickly to changing priorities and business needs

Work Environment & Expectations

  • Hybrid schedule: 4 days onsite / 1 day remote
  • Occasional evening/weekend support required during deployments, outages, storm season, or critical business events
  • Flexible management team that supports adjusted schedules and remote flexibility during high-demand periods
  • No travel required
  • No sponsorship available for this role

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